Mercure Hotel Bochum City 4 stars

Customer review rating (ALL Rating) 4.2/5 561 reviews

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Mercure Hotel Bochum City - Image 1
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Mercure Hotel Bochum City - Image 4
Massenbergstrasse 19 21, 44787 BOCHUM, Germany

Description

Hotel extras

  • Central downtown location, opposite the main station, perfect connection to all major freeways

  • Startlight Express, Mining Museum, Planetarium, Bermuda Triangle, all in walking distance

  • Our local pride, "VfL Bochum 1848" at the Vonovia Stadium 20 min. walk away

  • 10 multifunctional event rooms with state-of-the-art technology and daylight

  • 100 underground parking spaces in the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Bochum City

Massenbergstrasse 19 21
44787 BOCHUM
Germany

GPS:51.48042, 7.22364

Telephone
Fax +49 234 9692222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TwinT. Bistro - Bar & Restaurant

Enjoy culinary variety, regional beer & dishes in a relaxed atmosphere by the fireplace in our TwinT. Bistro. Open Mon - Thur from 6 PM - 9:30 PM, Fri & Sat from 5 PM - 9:00 PM. Closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  561 reviews

TripAdvisor Rating  4.0/5  451 reviews

Perfect stay, amazing staff

Customer review rating 5.0/5

Yves H. Business - Confirmed reviews ALL

Nice and modern hotel, well located and with private, secure parking. The staff is really kind and enthusiastic. The food was delicious throughout our entire stay; breakfast, business lunch, coffee breaks and dinner. The rooms are nicely renovated and are well equipped.

Dear Yves H., thank you for your positive review! We are delighted to hear that you enjoyed your stay with us at Mercure Hotel Bochum City. Your kind words about our modern facilities, delicious food, and enthusiastic staff mean a lot to us. We look forward to welcoming you back again. Best regards, your team of the Mercure Hotel Bochum City

Great location and fantastic service!

Customer review rating 5.0/5

Arlette Business - Confirmed reviews ALL

Really friendly! Temperature could be a little lower in the room Great location, city center with parking plus across train station! Nice decoration in the lobby and restaurant, cosy.

Dear Arlette, Thank you for your kind words about our great location and fantastic service! We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Best regards, your team of the Mercure Hotel Bochum City

Great hotel

Customer review rating 5.0/5

A K. Business - Confirmed reviews ALL

More variety this year

Dear A K., we appreciate your positive feedback about our hotel. Thank you for choosing Mercure Hotel Bochum City. We hope to welcome you back soon. Best regards, Mercure Hotel Bochum City

It was good enough

Customer review rating 4.0/5

Álvaro Business - Confirmed reviews ALL

I would not mind repeating although I think the heating was not working. Anyway, it was not cold and everything else was according to my expectations.

Dear Álvaro, thank you for your review of your recent stay at Mercure Hotel Bochum City. We are glad to hear that overall, your experience was good and that everything met your expectations. We apologize for any inconvenience you encountered with the heating. Your feedback has been noted, and we will take it into account for future improvements. We hope to have the opportunity to welcome you back again in the future. Warm regards, your team of the Mercure Hotel Bochum City

Adequate

Customer review rating 3.0/5

Neil M. Couples - Confirmed reviews ALL

4 star? Well, I think someone was playing a bit fast and loose with giving out stars! In my view, a 3 star would be a more accurate reflection: No room safe, No fridge/minibar, No drawers (just shelves), No room service menu or hotel guide, No bellboy, No signage of how to pull up in front of the hotel, a bar that doesn't open until 16:30, so no lunchtime drink and an bathroom that could do with modernisation, i.e., without the rust and a heated towel rail that actually works. More positively, the breakfast was excellent and the person who cleaned our room is a star - the cleaning was excellent. It is well located for the centre of Bochum, but it could be so much more! Okay as a business hotel and simply adequate as a leisure hotel.

Dear Neil M., thank you for taking the time to share your feedback about your recent stay at Mercure Hotel Bochum City. We appreciate your honest review and value your opinion. We apologize for any inconvenience you experienced during your stay. We understand that certain aspects of our hotel did not meet your expectations. Only our privilege rooms do have a safe and a minibar. We regret any confusion caused by the absence of a room service menu or hotel guide. We understand the importance of providing clear information to our guests and will work on finding a solution to ensure a more seamless experience in the future. We are sorry to hear that the bar did not open until 16:30, preventing you from enjoying a lunchtime drink. Your comments will be shared with our team to ensure that we review our operating hours and consider adjustments to better accommodate our guests. Regarding the bathroom, we apologize for any inconvenience caused by the presence of rust and the towel rail not functioning properly. We will make a note of this and explore options for modernizing the bathrooms in the future. On a positive note, we are delighted to hear that you enjoyed our excellent breakfast and that the cleanliness of your room exceeded your expectations. We will pass on your kind words to our housekeeping team, who take great pride in ensuring a comfortable and clean environment for our guests. Thank you for your feedback regarding our location. We are pleased to hear that our central location in Bochum was convenient for you. We appreciate your feedback on both the positive and negative aspects of your stay. Your comments will help us to continually improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, your team of the Mercure Hotel Bochum City

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Other web-users rate our hotel

  • 711 reviews 9.2/10 Location
  • 934 reviews 6.9/10 Room
  • 697 reviews 8.5/10 Service
  • 20 reviews 7.8/10 WiFi
  • 688 reviews 8.9/10 Breakfast
  • 467 reviews 6.2/10 Comfort
  • 366 reviews 7.9/10 Cleanliness
  • 185 reviews 5.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.