Hotel Mercure Raclawice Doslonce Conference & SPA 4 stars

Customer review rating (ALL Rating) 4.5/5 498 reviews

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Description

Hotel extras

  • SPA area with a swimming pool

  • Treatments from around the world performed by therapists from Bali

  • An oasis of peace and serenity among fields and meadows

  • Possibility of active recreation (bicycles, tennis court, golf, beach ball)

  • Free car park

Our accommodation(s)

Hotel location

Hotel Mercure Raclawice Doslonce Conference & SPA

Doslonce 56, Powiat Miechow
32222 RACLAWICE
Poland

GPS:50.342016, 20.218449

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PLANETA SMAKOW

Planeta Smaków Restaurant is the place for culinary creation in the Hotel Mercure Rac?awice Dos?o?ce Conference & Spa. Unique Polish and international cuisine or gourmet game dishes are the specialty of Planeta Smaków.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  498 reviews

TripAdvisor Rating  4.0/5  269 reviews

Renovation necessary in the room.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is in a very nice, quiet location, close to the motorway (S7). If you want a peaceful relax with your family I absolutely recommend this hotel. The staff of the hotel was really friendly, even though some of them didn't speak English. The rooms need some renovation/modernization. The pool, whirlpool, saunas were Ok, the garden is beautiful and the mini zoo, mini kitchen garden is really nice. The smallest missing part there were no English descriptions, only Polish. (In the rooms, bath/spa, mini zoo). The breakfast was ok. I think we will visit the hotel again, mainly for the relaxed environment and the kindness of the staff.

Dear Zsolt N., We very much appreciate your comments regarding your stay at the Hotel Mercure Raclawice Doslonce Conference & SPA. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Really bad food.

Customer review rating 2.0/5

Ab Families - Confirmed reviews ALL

The biggest issue was with the food. Burgers came burnt with a hard bun, spaghetti bolognaise was unbeatable. Antipasti platter was nothing more but the ham and cheese selection from the breakfast buffet with vegetables from the dinner buffet. I’m extremely disappointed and will not be returning due to the food option and low quality.

Dear Guest, Thank you for sharing your opinion with us. We are very sorry that the meals did not meet your expectations. We try to serve a huge variety of dishes so that each guest can choose what suits them best. Please remember that we will learn from your concerns as our goal is to improve our services so that all our guests are satisfied. We hope you will give us a chance to serve you better in the near future. . Yours faithfully, General Manager

Great for family getaway

Customer review rating 4.5/5

Lea Families - Confirmed reviews ALL

Great organization during Easter weekend, lots of amenities for kids, the small zoo, indoor nad outdoor playgrounds, pool, live music...

Dear Lea B., We very much appreciate your comments regarding your stay at the Hotel Mercure Raclawice Doslonce Conference & SPA. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Kaleta

Try the hotel yourself

TripAdvisor rating 5.0/5

Magdalena S TripAdvisor review

A modest but really charming hotel. I was there for a few days with my kids and I must admit the time there was great. Children had a lot of fun feeding and playing with animals like goats, rabbits, lamas, a pony, a donkey … Food was fresh and tasty. The swimming pool with jacuzzi and saunas was awesome. I really recommend this hotel to families with children- lots of activities for them, good food and a safe place to run around. What I miss there is a club for adults to spend time in the evening/ at night. Also the hotel lacks the gym. Despite these flaws, the hotel is great.

Hotel review - winter break January 2024

TripAdvisor rating 5.0/5

Piotr W TripAdvisor review

Great hotel. Located in a secluded place, near the slope (up to 20 minutes away). Excellent service - there were no problems with anything. The staff were very nice. Classes for children during the winter break were great - my daughter especially liked painting mandalas and cups (also thanks to the teacher). Very well organized wellness zone. I recommend !

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Other web-users rate our hotel

  • 235 reviews 9.6/10 Location
  • 135 reviews 7.2/10 Room
  • 268 reviews 9.3/10 Service
  • 6 reviews 8.8/10 WiFi
  • 160 reviews 8.9/10 Amenities
  • 115 reviews 8.3/10 Vibe
  • 78 reviews 8/10 Pool
  • 59 reviews 7.6/10 Cleanliness

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