Mercure Vienna First

Customer review rating (ALL Rating) 4.5/5 866 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • EXCELLENT LOCATION: pedestrian zone in the historic city center

  • Charming city hotel in a distinctive Viennese style

  • Vienna 1st bistro: bar and restaurant

  • Awarded the Austrian Ecolabel

Our accommodation(s)

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Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  866 reviews

TripAdvisor Rating  4.5/5  741 reviews

Certificate of excellence 2023

Great location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good very quiet room in the old town center. Excellent breakfast.

Dearest Mr. B., we highly appreciate the wonderful feedback about your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience with us, we are looking forward to your next visit! Best regards from beautiful Vienna, Salvatore Baingiu Assistant FO Manager Mercure Vienna First

Outstanding

Customer review rating 5.0/5

Agata Friends - Confirmed reviews ALL

Very nice staff, great location

Dearest Agata, we thank you kindly for the wonderful feedback about your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience with us, we are looking forward to your next visit! Best regards from Vienna, Salvatore Baingiu Assistant FO Manager Mercure Vienna First

Nice hotel and great staff to enjoy Vienna!

TripAdvisor rating 5.0/5

E5461CXnicolasb TripAdvisor review

I spent 3 days for a quick visit of Vienna and stayed at Mecure Vienna First with my wife. The hotel is perfectly located in the center of the city, near of everything and public transportation. All the staff of the hotel is highly kind, professional and helpful to assist for a great experience of Vienna.

Dear Mercure guest, we thank you kindly for the wonderful feedback about your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience, we are looking forward to your next visit! Best regards from Vienna, Salvatore - Guest relations

Great hotel and staff

Customer review rating 5.0/5

Gaylene S. Families - Confirmed reviews ALL

Lovely hotel. Professional polite staff. Fantastic location.

Dear Gaylene S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

An excellent stay

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

Lovely hotel and perfectly located for our stay in Vienna

Dear Robert L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

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Other web-users rate our hotel

  • 624 reviews 9.6/10 Location
  • 622 reviews 7.6/10 Room
  • 627 reviews 9.1/10 Service
  • 13 reviews 8.2/10 WiFi
  • 365 reviews 8.1/10 Breakfast
  • 356 reviews 5.3/10 Comfort
  • 255 reviews 9.1/10 Cleanliness
  • 89 reviews 4.8/10 Amenities

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