Mercure Vienna First

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 2.220 opiniones

Mercure Vienna First
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+ 16 Servicios

Extras del hotel

  • EXCELENTE UBICACIÓN en una zona peatonal en pleno centro histórico

  • Acogedor hotel urbano con un característico estilo vienés

  • Recorrido guiado gratuito a pie todos los sábados (plazas limitadas)

  • Bar y restaurante Vienna 1st bistro

  • Galardonado con la certificación ecológica Austrian Ecolabel

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Localización del hotel

Mercure Vienna First

Desider Friedmann Platz 2
1010 vienna
austria

Tel: +431905828

Registro a partir de 15h00

Salida hasta 12h00

  • En avión

    WIEN SCHWECHAT A 18 km /11,18 millas - Autobús Servicio de pago

  • En tren

    HAUPTBAHNHOF A 3 km /1,86 millas

GPS :48.211414, 16.374053

Servicios hoteleros

VIENNA 1ST

Histórico y moderno, un establecimiento único en términos de arquitectura y cocina. Déjese seducir por el exclusivo ambiente, los exquisitos aromas de nuestra cocina abierta, la relajante música y una copa de vino de nuestra selecta bodega.

Servicios en el hotel y en las inmediaciones

Registro a partir de - Salida hasta

Resumen

  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
Servicios de catering
  • Un Restaurante
  • Un Bar
  • Desayuno
    • Bufé
Servicios y equipamiento del hotel
  • Información del hotel
    • 49 habitaciones
    • Sin habitación for people with reduced mobility
    • Sin habitación familiar
    • Sin habitación comunicada
    • 49 habitaciones para no fumadores
    • 5 plantas
  • Languages spoken at the hotel
  • Servicios de lavandería y aparcacoches
    • Limpieza en seco y planchado
  • Wifi
    • Wi-Fi en áreas comunes
    • Wi-Fi en el hotel
    • Internet de alta velocidad
  • Aire acondicionado
    • Aire acondicionado
  • Instalaciones libres de humos
  • Zona de registro de entrada y salida
    • Registro rápido de salida
    • Registro rápido de entrada
  • Portero
    • Portero
  • Material de oficina disponible
    • Máquina de limpieza de calzado
  • Plancha
    • Plancha en recepción
  • Caja fuerte en recepción
    • Caja fuerte en recepción
Acceso al alojamiento
  • Servicio de transporte
    • WIEN SCHWECHAT De pago
    • VIE De pago
  • BOE Garage at Franz Josefs Kai
    • Cerca de la propiedad

Nuestros alojamientos

Nuestro hotel dispone de 49 habitaciones para no fumadores que se dividen entre categorías Standard o Privilege y suites Executive. Todas las habitaciones cuentan con un escritorio funcional, acceso gratuito a Internet WIFI, cafetera y tetera.

Valoraciones de
Mercure Vienna First de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL 4.5/5

2.220 opiniones

Valoración de TripAdvisor 4.5/5

671 opiniones

2021 Certificado de excelencia de TripAdvisor
Certificado de excelencia 2021

Buena ubicación

Nota de clientes de Avis 4.0/5

José R. Parejas - 14/11/2021 Comentarios confirmados ALL

No cumplieron con la reserva q realice , después de dos meses hablando con ellos y comentando q era mi aniversario, cuando abrieron el hotel no lo tuvieron en cuenta y además esas habitaciones ya no existían. Ni un email me enviaron para explicarme

Dear Jose R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

Buena ubicacion

Nota de clientes de Avis 4.5/5

Yolanda Parejas - 12/11/2021 Comentarios confirmados ALL

Personal muy agradable. Desayunos adecuados. Habitacion amplia, limpia y tranquila.

Dear Yolanda R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

Estancia y ubicación perfecta

Nota de clientes de Avis 5.0/5

Montse Parejas - 03/11/2021 Comentarios confirmados ALL

Nos hemos alojado 3 noches y la experiencia ha sido muy buena. Personal amable, habitación limpia con todo lo necesario. La ubicación del hotel está muy bien, se puede ir andando a los principales lugares de interés turístico de la ciudad. Era el cumpleaños de mi pareja y nos dejaron un detalle en la habitación, pequeños gestos que se agradecen y marcan la diferencia! Repetiremos seguro.

Dear Montse R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

Buena ubicación. Personal excelente. Todo perfecto.

Nota de clientes de Avis 5.0/5

Encarna Amigos - 20/03/2020 Comentarios confirmados ALL

Un hotel en el corazón de Viena a un paso de todo y por la noche rodeado de pubs para salir a tomar algo y bailar. La habitación amplia , muy limpia y todo renovado. Los empleados lo mejor de todo: atentos y siempre ayudándonos a lo que necesitáramos. Y el precio muy bueno para lo que suelen valer los hoteles allí.

Dear Maria E., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Muy positiva

Nota de clientes de Avis 4.5/5

Juan J. P. T. Parejas - 12/11/2019 Comentarios confirmados ALL

Muy agradable. Atención exquisita en recepción, restauracion, servicio limpieza habitaciones y en general una estancia excepcional

Dear Juan Jos Plaza T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Decepcionante

Nota de clientes de Avis 3.0/5

Bmadrid Familias - 14/10/2019 Comentarios confirmados ALL

El hotel tiene muy buena ubicación, pero la habitación y el baño eran poco espaciosos y una señora de la cocina, que estaba en el desayuno, grosera y maleducada. El servicio en el desayuno (las peticiones de café) era muy lento, lo cual debe de ser tónica de Viena, pues nos llevamos una impresión parecida de varios otros establecimientos.

Dear Borja R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet your expectations to 100%; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Estadia de 4 dias en Viena

Nota de Tripadvisor 4.0/5

ferchu77777777 En familia - 29/09/2019 Valoración certificada de TripAdvisor

Muy bien ubicado, a minutos de la zona céntrica caminando y par de cuadras del metro a Schönbrumm, paseo obligado en Viena. Muy cercano caminando a diferentes bares y restaurantes. El hotel es del estilo boutique, 4/5 habitaciones por piso y por ende poca gente alojada evitando el tumulto.

Dear Mercure Guest! Thank you for having taken your time to write this kind feedback about your recent stay with us. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed the great city center location and the unique boutique hotel style. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. We appreciate your recommendation and look forward to your future visits! Kind regards Kerstin Allabauer Front Office Manager

Comodo y muy bien ubicado

Nota de clientes de Avis 4.0/5

Fernando S. Familias - 27/09/2019 Comentarios confirmados ALL

Confortable

Dear Fernando S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Regular

Nota de clientes de Avis 4.0/5

Anónimo Negocios - 20/09/2019 Comentarios confirmados ALL

El aire acondicionado nunca funcionó apropiadamente. No hay dnd guintar ropa

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I´m sorry about the bad experience with our air conditioning. I will check it again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager´ Mercure Vienna First

Excepcional ubicación e inmejorable trato del personal

Nota de Tripadvisor 5.0/5

304mariaisabeln En pareja - 07/08/2019 Valoración certificada de TripAdvisor

El hotel está en una ubicación inmejorable. El personal es simpático y amable. Te facilitan todo al máximo. El parking con el que tienen acuerdo está muy cerca y está muy bien de precio para los precios de Viena. Habitaciones no muy grandes, pero muy cómodas y con una bonita decoración Hotel recomendable en todos los sentidos.

Dear Mercure Guest! Thank you so much for your great feedback to your recent stay in our hotel. It is a true pleasure reading through your words and to know that you enjoyed especially our perfect city center location and the kind hotel staff. We hope to have the chance to welcoming you back again. Kind regards Kerstin Allabauer Front Office Manager

Mercure muy bien

Nota de clientes de Avis 4.5/5

María I. N. T. Parejas - 05/08/2019 Comentarios confirmados ALL

El personal de recepción inmejorable. Una atención exquisita. Te facilitan todo tipo de información. El hotel está perfectamente situado para recorrer a pie el centro de Viena. El parking que te ofrecen está al lado y a un excelente precio para los precios de la ciudad. Habitación cómoda y agradable. Buen desayuno. Repetiré si vuelvo a la ciudad

Dear Maria Isabel Nieto T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Muy buena experiencia

Nota de Tripadvisor 5.0/5

Jessica G En familia - 20/07/2019 Valoración certificada de TripAdvisor

Hotel bien ubicado , caminando por una peatonal llegas a la catedral de San Esteban y la ópera en 10 minutos, habitación cómoda y sin ruidos molestos, baño nuevo y personal muy amable , desayuno con todo lo necesario para iniciar un buen día, recomendable totalmente

Dear Mercure Guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed our great city center location and the kind customer service. We appreciate your recommendation and look forward to your future visits. Kind regards Kerstin Allabauer Front office Manager

Hotel en el centro de Viena

Nota de clientes de Avis 4.0/5

Luisa Familias - 14/07/2019 Comentarios confirmados ALL

Satisfechas con el hotel, una buena localización y habitaciones confortables.

Dear Luisa G., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

expectativas cumplidas

Nota de clientes de Avis 5.0/5

"lo M. Q. P. M. E. U. S. L. L. A. L. M. E. S. E. T. D. P. U. M. A. Y. M. A. A. L. R. C. P. N. E. P. U. S. C. E. E. H. Parejas - 15/06/2019 Comentarios confirmados ALL

sensacional en todos los aspectos desde la entrada hasta la salida

Dear Mr. S., We very much appreciate your comments regarding your stay at the h. Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager ´ Mercure Vienna First

Bastante buena, sin duda repetiria

Nota de clientes de Avis 4.0/5

Mar Parejas - 05/06/2019 Comentarios confirmados ALL

La experiencia ha sido bastante buena. El hotel tiene una ubicación excelente, la limpieza también muy bien, personal de recepción muy atento. La única pega para mi ha sido la cama, el colchón era cómodo, pero demasiado estrecha para ser una cama de matrimonio. Es un hotel muy recomendable

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager´ Mercure Vienna First
Nota de clientes de Avis 1.5/5

Lourdes B. Familias - 03/05/2019 Comentarios confirmados ALL

- En recepción Tanjia no fue servicial y nos trató como si fueramos a engañarles y no pagar. - La limpieza deficiente: un dia no vaciaron la papelera, al dia siguiente no fregaron las tazas, no aspiraron 2 dias - el telefono de calidad no respondió a mi llamada

Dear Lourdes B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience with our staff und Housekeeping did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At check in we have to take a guarantee from our guests, this is a normal process at Accorhotels! I´m sorry for the missunderstanding. Being assured also the mentioned points concerning our housekeeping will be checked immediately. As a small compensation, I have credited you 2000 points to your LeClub Accorhotels account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

muy buena relación calidad precio

Nota de clientes de Avis 5.0/5

Maria A. Parejas - 13/01/2019 Comentarios confirmados ALL

Perfecto el trato, la localización, todo genial

Dear Mrs. Asuncion A., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader´ Mercure Vienna First

Muy buena

Nota de clientes de Avis 4.5/5

Claudia Parejas - 11/10/2018 Comentarios confirmados ALL

Buena ubicación. Limpio. Buenas almohadas. No tan buena la cama. Desayuno bueno aunque falta gente que asista a los huéspedes

Dear Claudia Cecilia L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also like to thank you for your constructive criticism regaridng the bed and the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

un hotel para recomendar

Nota de Tripadvisor 5.0/5

Oscarfuert En pareja - 20/09/2018 Valoración certificada de TripAdvisor

Es un hotel Mercure que se merece una recomendación por su mobiliario, la amplitud de la habitación, la limpieza, el excelente desayuno, y su ubicación a un paso de todo. lo recomiendo. sin duda uno de los mejores Mercure en los que me he alojado.

Dear Mecure Guest! Wow, we are thrilled reading through all your nice words. Thank you very much for this amazing feedback regarding your recent stay at Mercure Vienna First. It was a true pleasure to welcome you to our hotel and it is great how much you enjoyed your time with us. That you call us the best Mercure you have ever been makes us more than happy. Please do not hesitate to contact us for your future visits. Kind regards from beautiful Vienna Kerstin Allabauer Front Office Assistant Manager

Excelente

Nota de clientes de Avis 4.5/5

Antonio L. Parejas - 16/09/2018 Comentarios confirmados ALL

Muy buena, respetuoso el trato y con personal amable. Dispuesto siempre a dar las informaciones necesarias

Dear Mr. l., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

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