Maksoud Plaza Hotel - Distributed by Accor 5 estrelas

Nota Tripadvisor 4.0/5 3.776 comentários

Mensagem informativa

+ 21 Serviços

Extras do hotel

  • Gratuito para crianças com idade igual ou inferior a 6 anos

  • Aceitamos animais de estimação com um peso de até 10 kg (taxas aplicáveis)

  • "Feijoada" aos sábados e ocasiões especiais como o almoço do Dia da Mãe.

  • Hotel em São Paulo com piscina, Reactive Spa, sauna e ginásio

  • A 20 minutos de carro do Aeroporto de São Paulo - Congonhas

Localização do hotel

Maksoud Plaza Hotel - Distributed by Accor

424 Rua Sao Carlos do Pinhal
Bela Vista
01333000 são paulo
brasil

Fax: (+55)11/31458001

Check-in desde as 15h00

Check-out até às 12h00

  • GAZETA BUS STOP:  MULTIPLE MULTIPLE

  • TRIANON-MASP: 

  • De avião

    CONGONHAS AIRPORT A 9 km / 5,59 milhas - Transporte Pagante

  • De avião

    GUARULHOS INTL AIR A 29,8 km / 18,52 milhas - Transporte Pagante

  • De helicóptero

    MAKSOUD PLAZA A 0,1 km / 0,06 milhas

  • De carro

    ANCHIETA A 8 km / 4,97 milhas

  • De carro

    DUTRA A 10 km / 6,21 milhas

  • De carro

    MARGINAL PINHEIROS A 6,5 km / 4,04 milhas

GPS:-23.563056, -46.651111

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

150 MAKSOUD

Mantendo a tradição dos restaurantes que fizeram história no Maksoud Plaza, o 150 Maksoud está sempre disponível para receber hóspedes, participantes de eventos e público em geral.

As nossas opções de alojamento

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 38

  • Tamanho máximo: 792

  • Capacidade máxima: 900 pessoas

  • Capacidade máxima para banquetes: 600 pessoas

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Avaliações dos nossos clientes sobre o
Maksoud Plaza Hotel - Distributed by Accor

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Classificação do TripAdvisor 4.0/5

3.776 comentários

Amazing

Nota Tripadvisor 5.0/5

r0chesterj 21/08/2021 Avaliação com certificação TripAdvisor

Hotel staff was the best I've ever seen. Incredibly helpful and polite. The main lobby is really something else. It's very glamorous and has a luxury feel. Breakfast was amazing, lots of fruits, bread, cakes. Well worth the price - I recommend you to include it in your say, you just can't find anything remotely close to that price nearby. Location is amazing, the Av. Paulista is just across the street. There's a taxi stand outside the hotel. Uber and other apps work fine as well. The view is pretty good. Rooms are quite spacious. Nice amenities. Internet connection is the best I've ever had in a hotel. The only thing I'd change is the room's electronics. They are a bit outdated. I didn't even watch the TV, so it didn't affect me that much. But I can image that a better TV, for example, could be a good improvement, allowing you to cast your phone screen or apps to it (such as netflix, hbo, disney and others). I'll definitely stay there again any time I need a place in São Paulo. Great job! Cheers!

Best location in Sao Paulo

Nota Tripadvisor 5.0/5

Jiro T Family - 19/12/2019 Avaliação com certificação TripAdvisor

It's an old outdated building and facility but still the location and the service makes up for all of it...definitely the best place to stay in Sao Paulo city Conveniently located near a major Shopping Center and public transport if required. Very safe as well.

Hello Jiro, we thank you for your feedback and we are glad to know that our location has met your needs well. We are a hotel of 40 years of history, with more traditional style, and we are always investing in high quality service for the stay be very pleasant. We hope to see you again. Maksoud Plaza´s team remain at your disposal always!

Highly Overrated

Nota Tripadvisor 2.0/5

SemadaS Business - 06/12/2019 Avaliação com certificação TripAdvisor

We stayed at the Maksoud for a conference. The lobby is very pretty. The staff looks the part. The rooms are poorly maintained and outdated. Drab and stale. The shower is terrible. The water pressure is over the top. Toilet splashes onto the seat. The shower head sprays like a hundred lasers in all directions. Will hit you right in the face when you turn it on from the outside of the shower. When we finished the day at the conference my husband was speaking at, we turned out the lights. At 12:45 in the night someone used a room key and walked in the room. That was an uproar. The desk offered that it must be house keeping. Needless to say, returning to sleep was a struggle, especially since they seemed to be cleaning in the room next to us. We scheduled and paid for a meeting room. and the arrangements were mismanaged beyond measure. They use a different company for internet, different company for the projector and none of them talk to one another. I responded and repeatedly confirmed to every email and went to one of their offices where they told me everything was arranged and would be ready. The room was not ready. When I got a meeting room key from the front desk, the room was not cleaned from the last use. I cleaned it. We had no internet, no projector, no food and my meeting guests were in the lobby while I ran around and tried to get it all ready without them noticing there was an issue. It was finally to the point that I could put people in the room when the event coordinator arrived. She proceeded to tell me that it was my fault because I didn't respond. I showed her where I responded to every message. She said, "well I didn't get it." She went on and on with me until I explained I needed things resolved now instead of her excuses. So we got it all resolved and the food service was excellent. The only redeeming value. You would think after all of this, they would have a manager come talk me and offer some compensation. I had to shake them down for a tiny discount when I checked out. There are some very nice staff there, the restaurant is good and the bar is excellent. It is just horribly mismanaged. We had intended on having another meeting there, but we took our chances and left. We had a very hard time finding somewhere to stay and found a hostel for $20.00 a night that was far superior of an experience. We extended our stay at the hostel.

Hello, Semada. We appreciate your feedback and it is great to hear that you liked our structure and lobby. We are a more traditional style hotel and this year we celebrate our 40th anniversary. We are always investing in good and differentiated services to make every moment lived with us very special. Regarding your comments about the shower, we have a 24-hour maintenance staff present at the hotel for possible repairs. We checked the information and everything is already working normally - anyway, we apologize for any inconvenience. Regarding your comment about any guest entering your room at night, it is really a very serious matter and does not match our standards. In addition, all our rooms have soundproofing that does not allow outside sounds to enter. About your meeting room reservation, we apologize again for any inconvenience. We reinforced that our event coordinator showed the options of spaces before the event, including our presidential suite as an option, as we were busy on the requested day. Also, as a way of solving, the person responsible for the internet went directly to the room to understand the requests as best as possible. As a way to minimize any inconvenience, we gave you complimentary items at the end of your stay, such as the internet itself, coffee items and room hours. We are sorry you were not satisfied. We work hard to ensure that our guests always have a good time with us and this feedback is very important to this process. We remain at your disposal.

Expensive old property—but not good value for the money

Nota Tripadvisor 4.0/5

Gurpreet S Solo travel - 01/12/2019 Avaliação com certificação TripAdvisor

Grand hotel from the 70s—I see that there has been some minor renovations but the bathroom, lobby carpet, and furniture in the room is very dated and need repairs. Hence, not a good value for the money spent. Also they charge too much for small things and don’t allow late checkout even by one extra hour. Food at this hotel is of the highest quality—highly recommended.

Hello Gurpreet, we appreciate your feedback and are happy to know that you have enjoyed our structure. We are a more traditional style hotel and we are always evaluating improvements so that every moment spent with us is special. We apologize for any inconvenience regarding the rates quoted - upon availability we do our best to atend late check-out requests. It's great to hear you enjoyed our restaurant 150 Maksoud, it will be a pleasure to see you again.

Great Service and excellent location

Nota Tripadvisor 5.0/5

Marcos_AUS_CH Solo travel - 22/04/2019 Avaliação com certificação TripAdvisor

Maksoud Plaza hotel staff is very friendly and always willing to help. I have stayed in this hotels other times and the friendliness of staff exceeded my expectation. The hotel is very well located and it is a great asset when staying in Sao Paulo. I can't wait to come back.

Hello Marcos, we are happy to learn that you enjoyed your recent stay with us and that you were pleased with the warm hospitality of our team. Your kind words will be shared with them. We appreciate you recommending us and look forward to welcoming you again in the near future :) Sincerely

nice and clean

Nota Tripadvisor 5.0/5

Alexandre B Couples - 27/03/2019 Avaliação com certificação TripAdvisor

nice rooms, great breakfast, very well located. good bars, fast room service. has a good price, being in the center of paulista avenue. real close to lots of POI for tourists. Besides the cit is really a trash....

Hello Alexandre, we were happy to hear that you enjoyed our rooms and breakfast. It is great to also know that our location has met your needs well. It will be a pleasure to welcome you again so you can carefully know the city of São Paulo, which when well explored, impossible not to like. We remain at your disposal :)

Good value for your money

Nota Tripadvisor 5.0/5

PimentelRiodeJaneiro Family - 20/12/2018 Avaliação com certificação TripAdvisor

A very good hotel in a excellent location. Near Jardins area and just a few steps from Av Paulista where one may find sunway staion, malls, restaurants and office buildings . The lobby bar (Frank) has many good drinks and the day I was there (a Saturday) a jazz trio was performing with great success.

Hello Pimentel, thank you for your feedback. We are happy to know that our location has met your needs :) As for jazz in our lobby, from Thursday to Saturday we have performances. We will be happy to welcome you again for another drink at Frank Bar. See you soon!

Average hotel needs update

Nota Tripadvisor 3.0/5

JeffersonCWB Family - 04/10/2017 Avaliação com certificação TripAdvisor

Maksoud has a nice lobby and good breakfest, but clearly needs an update. The service is very slow during the check-in and check-out, it seems there is a lack of management and that the system it´s working properly. The hotel is very well located.

Hello Jefferson, Thank you very much for choosing our hotel. Please accept our apologies for the delay in your check-in and check-out. We are going to review the procedures in order to make these services faster. Thank you for your understanding, we hope you may stay with us again on a future occasion. Kind Regards, Patrícia Garcia

Booked on behalf of 2 senior management of my company

Nota Tripadvisor 1.0/5

velaluz Business - 01/10/2017 Avaliação com certificação TripAdvisor

I booked 2 rooms on behalf 2 senior management of my company, first for 1 night and afterward I added 1 extra room so they could have earlier check in.The hotel made this worst from the very beginning, didn't know that the booking was made under a member Le Club AccorHotels Silver. They were charged for earlier check in and the hotel told me that the guests should tell them their status regarding their membership.

Dear Velaluz, Thank you for choosing our hotel. Your remarks will be carefully considered. Please accept our apologies for the inconveniences. We are going to redouble the attention to theses details. We thank you for your understanding and hope you come back soon. Kind Regards, Patrícia Garcia

Excellent stay in SP

Nota Tripadvisor 4.0/5

LGazzi Couples - 07/06/2017 Avaliação com certificação TripAdvisor

Maksoud is a beautiful hotel, in the heart of SP, close to Paulista avenue and the main tourist points in the city; it's well known by its excellence on service and I had the highest level of kindness from the staff during my stay. But... the rooms need some renovation ASAP... my bed was one of the worst experience within Accor chain in the last months. Just one night, no problem at all, but this really need some improvement from Accor team.

Dear Mr. Gazzi, Thank you for choosing Maksoud Plaza for your recent stay. We are constantly renewing our facilities and improving services to keep up with the times, and for our guests´best comfort. Your remark on rooms´renovation will be carefully considered. We appreciate your understanding and hope you may return on other occasions. It will be a pleasure to receive you. Yours sincerely, Fabiana Colossio Director of Sales and Marketing

Very good.

Nota Tripadvisor 4.0/5

joaobezerras Couples - 26/04/2017 Avaliação com certificação TripAdvisor

Excellent location, very close to Avenida Paulista, subway, restaurants and bars. Great service. Comfortable and clean rooms. Breakfast varied and well served. I highly recommend it, both for those who go to work and who travels for leisure.

Dear Mr. João Bezerras, We appreciate your praising comments on Maksoud Plaza. It will be a great pleasure to receive you again. Yours sincerely, Fabiana Colossio Director of Sales and Marketing

Once, but never again!!

Nota Tripadvisor 2.0/5

star8be Family - 26/04/2017 Avaliação com certificação TripAdvisor

Upon arrival I was being charged 50 reais extra because I had only booked for 1 person the receptionist said. Which was not true, I had the booking with me. This is the second time this happens to me in São Paulo. It is as if this is standard practice in Brazil. A quick buck on the side!! Rooms; nothing special for being a 5 star hotel. Bathroom; OUTDATED going way back to the 70's. The exhaust vente in the bathroom did NOT work. Towels, of course do not get dry this way! On the last day of our stay I found out that the door of the room was unable to close. Anyone could have walked in after we went out, no need for a key!! Ridiculous!! Restaurant area; There is an URGENT need to invest in NEW seating material. Overall I would not recommend this hotel. I for sure am NOT going back there. For my next trip to São Paulo going to look for an other hotel.

Dear Guest, Thank you for your comments. We regret that your experience at Maksoud Plaza was not satisfactory. Your remarks will be carefully analyzed for the correction of failures and improvement of our services. Please accept our apologies. We hope you may give us another chance to show you our real service standard. Thank you for your understanding. Yours sincerely, Otávio Golin Operations Manager

Grateful

Nota Tripadvisor 4.0/5

177leonardoa Family - 09/11/2016 Avaliação com certificação TripAdvisor

I was very happy to have stayed at the maksou hotel. The location and the service provided was excellent. We look forward to returning soon. The internet connection I found to be slow. So all was perfect. Thank you

Dear Mr. Leonardo, We appreciate your kind comments on Maksoud Plaza. Thank you for your praises to our location. We apologize for internet signal instability in the room. We are constantly looking to improving our services to provide the best comfort to our guests. We thank you for your understanding and hope you come back soon. It will be a pleasure to host you again. Fabiana Colossio Director of Sales and Mkt.

Gorgeous and comfortable

Nota Tripadvisor 5.0/5

JackieMartins Couples - 07/10/2016 Avaliação com certificação TripAdvisor

Maksoud is a gorgeous and comfortable hotel, with great service, many leisure options and delicious food (try the "pao de queijo" at breakfast!). It is very close to the Paulista Avenue and the Augusta Street, which are all you need to have some fun night or day. Would definitely come back.

Dear Jackie Martins, Thank you for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again soon. Yours sincerely, Fabiana Colossio Sales Director

Dirty Trip

Nota Tripadvisor 2.0/5

ernestot40 Couples - 05/10/2016 Avaliação com certificação TripAdvisor

service: average lounge: forget out it. to get a beer you need to be seated. if there is not seat you may get a beer at the hair cut store next door. that was the atendent directions. room: old and smelly, and they gave me na update. I imagine what the my original room would have been. ask for no room service and got one anyway. my partner was very embarraced as we had many of our toys around the room. fitness room: guess what, you have to pay a fee if you want to use it. i have been in thousands of hotel in my life and this is the first time a got a charge to use the fitness room. when you are inside, the place is really dirty, old, swuiming pool wall very crusty. parking: R$45/day, when the parking next door charges you only R$15. overall cleaness: greasy everything. elevator, glass doors, realling. a very disapointing experience for a iconic hotel. Henry Maksound should be rolling inside his cascade over what this place has become.

Dear Mr Ernesto, We lament that your experience at Maksoud Plaza was dissatisfying. Your comments are very welcome, as they help us improve our services. We apologize for the delay in Frank Bar. Frank Bar was chosen the best bar in São Paulo in 2016, and the best drinks list, which justifies its success and high influx of customers. The access to the Fitness Center, as well as the use of the acclimatized swimming pool and fitness equipment is already included in the daily rate. What you were charged for was the use of the sauna, which is an additional service. Our excuses if this information was not clearly transmitted to you. The price of our parking lot is within the average range of those charged by others in the region; notwithstanding, your remark will be taken into account for future analysis. We are going to intensify the cleaning of rooms, windows, elevators, Fitness Center and swimming pool. We hope you may accept our most sincere apologies and our commitment to improve the services, in order to best serve you. Finally, we kindly ask you to overlook this unsatisfying experience and stay with us again in the future, to know our real services standard. Thank you for your understanding. Yours sincerely, Otávio Golin Operations Manager

Not a 5 stars hotel!

Nota Tripadvisor 2.0/5

Pepster A Business - 30/05/2016 Avaliação com certificação TripAdvisor

Horrible internet service, barely English speakers on desk, very old hotel not being improve, definitely I wont go back. Top of all didnt want me to upgrade being platinum member and having available rooms,

Dear Ms. Ana, Thank you for your comments on Maksoud Plaza. We regret the fact that your experience at our hotel was not satisfactory. Your remarks will be carefully considered for the correction of failures and improvement of our services. Please accept our apologies. We hope you may give us another chance to show you our real service standard. Yours sincerely, Fabiana Colossio Hotel Manager

It is great to remember the old days

Nota Tripadvisor 3.0/5

Claudio0302 Business - 17/05/2016 Avaliação com certificação TripAdvisor

If you ever travel to Germany you will understand what I mean. Old furnisher but comfortable. Clean and a great location if you are working and need to be close to Paulista avenue. Restaurant is a 3 if so, and this is what impacted the most my review. It is not about the ingredients but the finesse of the food itself and the restaurant team. Need to be (much) better trained. Good people though.

Dear Mr. Claudio, We appreciate your preference for Maksoud Plaza. Your remarks on restaurante will be carefully considered for the correction of failures and improvement of our services. We appreciate your understanding, hoping you may stay with us soon. Yours sincerely, Fabiana Colossio Hotel Manager

next tranee

Nota Tripadvisor 5.0/5

Cláudio S Family - 23/03/2016 Avaliação com certificação TripAdvisor

Very Good, good nice. Excellent. The room is perfect. The service is complete. Impossible no review. The guest service and amenities is very perfecte. The food service is taste, very taste. Congratulations.

Dear Mr. Claudio Simão, We are very glad to know that your experience at our hotel was positive. We hope you may stay with us on other occasions. It will be a great pleasure for us to receive you. Yours sincerely, Fabiana Colossio Hotel Manager

Worth the Price

Nota Tripadvisor 4.0/5

Marcelo L Business - 21/03/2016 Avaliação com certificação TripAdvisor

I spent 5 nights in the hotel (March 2016) and it was very pleasurable. Rooms with good size and clean (little smell of "old"). Service and staff wonderful and kind. Breakfast buffet with lot of very good Brazilian variety of food (Natural juices, breads, cheese, fruits, eggs, potatoes, cakes, ...) For sure worth the price spent.

Dear Mr. Marcelo, We appreciate your praising comments on Maksoud Plaza Hotel. We hope to have the honor of lodging you on other occasions. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Hotel Manager

Excellent hotel

Nota Tripadvisor 5.0/5

Istvan64 Solo travel - 19/02/2016 Avaliação com certificação TripAdvisor

I stayed at the Maksoud Plaza hotel for one night. I could not recall staying at a better hotel all around in a long time. Anything from service, to rooms, to the general look of the hotel, amazing breakfast was just superb. Highly recommended. Istvan from Canada

Dear Mr. Istvan, We appreciate your praising comments on Maksoud Plaza. We are glad to having met your expectations regarding a good stay in São Paulo. We hope you stay with us when you come back to the city. It will be a great pleasure to receive you again. Yours sincerely, Henry Maksoud Neto President

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