Aparthotel Adagio Frankfurt City Messe 4 stars

Customer review rating (ALL Rating) 4.6/5 727 reviews

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Description

Hotel extras

  • Right next to the Frankfurt congress center

  • Bar with a panoramic view over the rooftops of Frankfurt

  • All rooms: fully equipped kitchen

  • 5 minutes by car to Frankfurt Central Station

  • Contactless payment

Our accommodation(s)

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Hotel location

Aparthotel Adagio Frankfurt City Messe

Hamburger Allee 4
60486 FRANKFURT AM MAIN
Germany

GPS:50.114741, 8.650194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SKYLINEBAR

Our bar has a breathtaking view over the Frankfurt skyline. Enjoy a cool beer, fruity cocktails, delicious soft drinks or cold and hot snacks. You can also try more than 50 whiskeys from round the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  727 reviews

TripAdvisor Rating  4.0/5  197 reviews

Nice rooms, convenient location

Customer review rating 4.5/5

Starr W. Families - Confirmed reviews ALL

We stayed in the Frankfurt Adagio for 4 days on a family trip, and loved it. The room set up was great, the flexibility allowed by the small kitchen and the toilet/shower separation of rooms really helped our trip. We are looking into staying at more Adagio Aparthotels in the future!

Dear Starr, thank you for sharing your positive experience at our Aparthotel Adagio Frankfurt City Messe. We are delighted to hear that you enjoyed the room setup and found the small kitchen and separate toilet/shower beneficial for your family trip. We look forward to welcoming you back in the future at Adagio Aparthotels. Warm regards, Aparthotel Adagio Frankfurt City Messe

Good stay

Customer review rating 4.0/5

Pragash Business - Confirmed reviews ALL

Good stay and nice customer service representative

Thank you, Pragash, for your positive review of your stay at Aparthotel Adagio Frankfurt City Messe. We are delighted to hear that you had a good experience and that our customer service representative was helpful. We appreciate your feedback and hope to welcome you back in the future. Best regards, Aparthotel Adagio Frankfurt City Messe.

Always Reliable!

Customer review rating 4.0/5

Sallya Solo - Confirmed reviews ALL

"I have stayed at the Adagio Aparthotel multiple times in the past, primarily before 2020. This time, I chose to stay there again due to its convenient location and spacious rooms/apartments. However, I noticed that the bed sheets and towels had a strange smell and looked quite old and worn-out, which was disappointing. I would suggest to change them.

Dear Sallya, thank you for choosing Aparthotel Adagio Frankfurt City Messe once again for your recent stay. We appreciate your loyalty and feedback. We apologize for any inconvenience caused by the condition of the bed sheets and towels. Your comments have been duly noted, and we will consider them for future improvements. We strive to provide a comfortable and enjoyable experience for all our guests. Should you encounter any issues during your next visit, please do not hesitate to inform our staff, who will be more than happy to assist you. Thank you for your valued feedback. Best regards, Aparthotel Adagio Frankfurt City Messe.

Well located, nice Hotel, very clean.

Customer review rating 0.5/5

Edo Business - Confirmed reviews ALL

The experience I had could have been better. The location is perfect. I travelled to Frankfurt with my family for work where I was supposed to have a meeting. There were some problems with my arrival flight due to delays and other issues but the operator at the reception was very kind and friendly. He even promised us that the morning after the hotel would offer us the breakfast (that It was not include in my booking) as a courtesy support. The moning after I tried to have breakfast with my family but it was denied by the present manager. A person with a unpleasant humor and sarcasm that made me, and my family, feel very uncomfortable. I ,as a leader of engineers, where supposed to manage a trip again in Frankfurt for another meeting next month with all families (aprox. 30 families) and I was thinking about this Hotel. After this experience I will choose a different Hotel. Unpolite personnel is unacceptable. Very bad.

Dear Mr Edo, Thank you very much for being our guest. We regret that you were not satisfied with your stay and are pleased that you have given us the opportunity to share our point of view in response to your review: You booked a non-flexible rate and were not able to start your journey as planned, but a day later. We understand that this is annoying. You asked our staff member on arrival if he could provide free breakfast for your family as compensation. The colleague declined, as the late arrival was not our fault. He also mentioned to you that we are happy to compensate when we make mistakes, but this is not the case. He made a note of this communication that evening in our shift log for the colleague on the next morning shift. The next morning, you tried to get a free breakfast for your family despite a clear denial the previous evening. The colleague behaved completely correctly, even if this seemed humourless to you. We understand that mistakes happen and try to resolve them as hospitably and easily as possible. However, in this particular case there was no mistake on our part. Sincerely, Manuela Martin General Manager

Great stay

Customer review rating 4.5/5

Michael Business - Confirmed reviews ALL

Very much enjoyed our stay. The room was well presented and suited our needs. Hotel very convenient to Messe and great place to relax after the fair. It is quieter than other hotels but that was perfect for us. Nice to go to the bar at night for a refreshing drink.

Dear Michael, thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed your stay at Aparthotel Adagio Frankfurt City Messe. It is wonderful to know that our well-presented rooms met your needs and that our convenient location made it easy for you to access the Messe. We are glad that you found our ADAGIO to be a peaceful place for relaxation. We hope to welcome you back for another refreshing drink at our bar in the future. Best regards, Aparthotel Adagio Frankfurt City Messe.

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Other web-users rate our hotel

  • 437 reviews 8.9/10 Location
  • 624 reviews 7.7/10 Room
  • 410 reviews 8.7/10 Service
  • 13 reviews 9.1/10 WiFi
  • 310 reviews 5.6/10 Comfort
  • 248 reviews 7.3/10 Cleanliness
  • 176 reviews 8.2/10 Breakfast
  • 11 reviews 10/10 Bar

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