Good but The food is the same menu in 14 days.It should change some menu.

I spent 14 days in COVID quarantine at this hotel. The suite was very nice. Considering the overall cost, the food was good. The hotel staff was responsive and helpful. Under normal circumstances, the hotel location is excellent.

Very attentive staff!

The hotel gave the best experience possible, especially during COVID. The food was good and the staff excellent.

The staff here was wonderful; our ASQ stay was excellent. From our pickup at the airport to our check out, everyone was kind and helpful, and did everything possible to make our stay a pleasant one. The rooms were spacious and clean. Anything we needed was providing quickly and safely. All the necessary Covid testing and temperatures were done safely, promptly and with attention to detail. The staff here are fabulous!

I was very pleased with the overall experience being in quarantine. The overall staff was wonderful and friendly. They understood English which was a plus for me being from American.

I was treaded very well , I felt very well that I was taken care of. My eating needs were meet above and beyond expectations

I stayed for a total of 15 nights and everyone was so nice and helpful. Even doe there was a small boundary in language, they still tried there best to satisfy my needs. Contacting admin was a breeze, respond time no more than 5 min

It was Quarentine but it was the best that could be expected . Your staff were all very kind to me and professional. The food was good but the serves were a little small sometimes. I was generally happy there .

Hello. Wish to congratulate the team at Khaosarn road IBIS on the job well done. I have an amazing stay over this past fourteen days of self isolate. Upon the smooth transition of airport pick up to the very polite taxi driver. Very fast and efficient checked in the process. The room had been pre air-conditioning. Generous room size considering the price I had paid for and bedding very comfy taking the edges off jet lagged. I haven't tried varieties of foods on the menu, but my room service had been spot on. I also wish to convey mine appreciation toward the teams of attentive and light handed nurse stations in this hotel too. I had heard many horrid stories but they had put my fears at ease with theirs gentle way. A few improvement points, if I may. The loo light went out in the third days. Leaking water from the loo water spray constantly after using. Kettle was leaking as well. The spare bed sheet should provide as it long stay without turn-down services. Electronic payment mini bar full stocking with snacks or protein bars would be a great implement as this would be the new normal in the course of time. Airport did not have ATM and exchange boots were not operated and it was hard for us not residing in the country to have known what to prepared since Thai Embassy haven't posted any useful information. So it would be a great input on your website what one should be prepared. I also would like to suggest payment and booking on Ibis website and information regarding ASQ, I had to called long distance, printed and signed form and it hadn't been a very comfy processes for me as I was en route on business meeting. Thanks again for the pleasant stay. Will be back again on the next visit. Warmest regards, Nox.

during the quarantine - the comfort of the room, the service and the menu provided improved our stay, thank you)!

Great place! It is the second time we stay at this hotel. This time we chose a big family room, and we all loved it. It is very spacious and has big windows facing the pool. The breakfast was good. The location is great if you want restaurants and shops just around the corner.

This hotel is in a great location. The staff are super helpful and friendly. I dealt with Ammy for all my needs and she did her best to make sure they were fulfilled. She was outstanding. The breakfast that was part of the package was delicious and plentiful. The rooms are good, but if you are staying 3 per room be prepared for a bunk bed and a single. I was not and I was unhappy with this situation as at my stage in life I am not climbing up on a bunk bed. We upgraded to the family room which had 3 single beds and was perfect.

A brilliant run hotel and all staff are to be congratulated from checkin to checkout we were treated like royalty. as an accor/le club member. well done and we look forward to a return visit. other hotels in the group take note.

The hotel is nice, rooms are nice, well located but in a noisy area. Music from outside is strong. Rooms are not sound-insulated.againts sound from ouside and from corridors. The breakfirst is good with fresh fuits.