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ibis Styles Bangkok Khaosan Viengtai Hotel 3 stars

Customer review rating 4.5/5 1,867 reviews

ALLSAFE approved hotel

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ibis Styles Bangkok Khaosan Viengtai
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+ 17 Services

Hotel extras

  • Free WIFI access throughout the hotel

  • Outdoor rainbow pool, colourful design in the hotel

  • Located near the Khaosan Road area

  • Breakfast included within the price

  • Swimming pool, bar, and restaurants accessible for guests

Services in the hotel and nearby

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Cash machine
Leisure and activities
  • Swimming pool
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Bangkok Khaosan Viengtai

42 Rambuttri Road
Banglampu
10200 bangkok
thailand

Tel: +6622805434

Fax: (+66)2/2818153

  • HUALAMPONG TRAIN STATION :  556 MAKKASAN

  • By plane

    SUVARNABHUMI At 34.89km / 21.68 miles

  • By train

    HUA LAMPHONG At 4.6km / 2.86 miles

  • By train

    HUA LAMPHONG At 4.6km / 2.86 miles

GPS :13.759875, 100.497535

Our accommodation(s)

The 215 colorful and groovy rooms are split into 4 categories, including the spacious family and triple bunk bed rooms, to meet the needs of all guests. All rooms come with free breakfast, WIFI and a great level of comfort.

Our restaurants and bars

STREATS CAFE

Type of cuisine: Cafe

Located on the ground floor with a large outdoor terrace directly accessible from the main street, Streats features three F&B concepts: An All Day Breakfast, a casual Thai cuisine and a French styled bakery.

STREATS BAKERY

Type of cuisine: Cafe

The unique French-style bakery offers a large selection of daily homemade pastries with great coffee, cool drinks and fresh juice.

Non contractual photo

STREATS BAR & BISTRO

Set in a large semi outdoor terrace, Streats Bar & Bistro features an open bar serving signature cocktails and an extensive food menu. Live performances from the house band and guest DJs make the atmosphere irresistible. Air-con section also available.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 320

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
ibis Styles Bangkok Khaosan Viengtai

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,867 reviews

TripAdvisor Rating 4.0/5

1,805 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Staffs are all accommodating.

Customer review rating 4.0/5

Mark C. E. Solo - 17/08/2021 Confirmed reviews ALL

Safety and protocols are noticed to be strictly enforced. Staffs are all-smiles and very accommodating.

Organised

Customer review rating 4.5/5

Kevin V. Solo - 15/08/2021 Confirmed reviews ALL

From the moment I exited the arrivals gate the whole process of quarantine was organised. Arrival at the hotel, check into room, meals, Covid tests, outside deliveries and check out were all very well organised and professionally handled.

Great stay

Customer review rating 4.5/5

Kenobi Solo - 12/08/2021 Confirmed reviews ALL

From booking, I always got a prompt reply on all my queries and before I arrived the hotel accpeted some deliveries on my behalf. Despite my stay as an ASQ, I can imagine the servive would be the same, meals came in time as requested and reminders from the nurse where prompt and polite. The rooms are surprisingly spacious and the food was good. All in all, I will hopefully return for another visit and keep up the good work alays.

Overall pleasant

Customer review rating 4.0/5

Nick Solo - 06/08/2021 Confirmed reviews ALL

Management was friendly and kind. The food was better than I expected. My only problem was that the windows in my room didn't open and we couldn't go outside to get fresh air. Overall, I was content.

Terrible government-enforced experience made worse by Ibis booking team

Customer review rating 1.0/5

Kb Couples - 03/08/2021 Confirmed reviews ALL

Government enforced ASQ stay due to Covid-19. Almost everything went wrong right off the start. After booking another Ibis hotel and another room type, Ibis moved us to their hotel in Khaosan but said that they refused to refund the money we had paid for the bigger room(!). Because it had taken more than a week we were forced to accept the room move as we would otherwise runa very high risk at not having any ASQ stay at all. We did of course not accept the hotel's attempt at illegally keeping the money we overpaid and now that we have left quarantine we are still emailing Ibis and Agoda, the booking agent. After moving hotels, Ibis tried to claim that there was no need to amend the certificate of entry, which requires a precise address of your quarantine location. An enquiry to the embassy revealed that this was incorrect, requiring yet more paperwork. The room was small, dark, no balcony, and no window to open. The air conditioning had two settings; freezing cold or too hot. The larger room had been booked because two people were to work full-time from quarantine - as you do when the government forces you. The smallest room type was then equipped with a wobbly cafe table. The food was bland, boring, and largely inedible served at set times. A bureaucrat's delight. Covid testing at this hotel is with an audience. It appears "privacy" doesn't exist. Apparently the audience, or at least the possibility for an audience, was government mandated. The quarantine stay is 14 days if your plane lands before 18.00. The hotel knows when the plane lands, as you have to tell them. However, they do not tell you that you're not supposed to leave a day early. Staff was nice and generally helpful.

Dear Kristian Thank you for your feedback and information you have given us, I’m sorry to see that you didn’t have a great experience. The first part I have given the information you have given me back to the team at Ibis Styles 50, as we work separately I can’t comment on the booking process or the refund. With the feedback you have provided for you stay with us here at Ibis Styles Khaosan, its disappointing to see you didn’t enjoy the food and it was inedible, we do constant checks on food quality and we also have regular calls to get feedback, I’ve reviewed the call logs and nothing has been mentioned, can you let me know if you raised this up as a concern just so I can follow this up for you. The mandated times do have to be as such, as the guest traffic moves round the hotel for new arrivals, departures, and swab tests etc, we have these allocated times to serve the whole hotel their food in a safe and secure manner and also ensure the safety of our teams, as you can imagine running such an operation does have its logistical challenges. The swab test area, originally we did have screens for privacy but these were removed by the health department and unfortunately we don’t have any alternative options allowed here, and have to follow their set guidelines for us to be able to operate the ASQ facility, we work with them as much as we can to ensure guest comfort. I do hope this gives you some insight into why some of the things are the way they are, if I could get your feedback on the food and I will personally chase that up, and again my apologies this hasn’t been a great experience. I look forward to hearing from you Jon Cannon General Manager
Customer review rating 3.0/5

Duangjai Couples - 02/08/2021 Confirmed reviews ALL

Good but The food is the same menu in 14 days.It should change some menu.

Dear Khun Duangjai Thank you for your feedback, I'm surprised to see the comment on the same food every day, we have a rotating menu with Thai and western options available daily, are you able to give me some more feedback on this please, just so I can understand further on your feedback? We also do regular calls to our guests to see if they need anything or would like anything, did this not happen for you, as I notice that you mention nobody called you during your stay to ask if you need anything? Thank you Jon Cannon General Manager

Very Comfortable Bed

Customer review rating 4.5/5

Randy R. Solo - 24/07/2021 Confirmed reviews ALL

I spent 14 days in COVID quarantine at this hotel. The suite was very nice. Considering the overall cost, the food was good. The hotel staff was responsive and helpful. Under normal circumstances, the hotel location is excellent.

Excellent

Customer review rating 5.0/5

Sergio S. Solo - 24/07/2021 Confirmed reviews ALL

Very attentive staff!

Good experience

Customer review rating 5.0/5

Maxine K. Families - 20/07/2021 Confirmed reviews ALL

The hotel gave the best experience possible, especially during COVID. The food was good and the staff excellent.

Good morning Maxine Thank you so much for your great review, we are so pleased your ASQ stay went well with us, and we hope to see you again one day soon Kind regards Jon Cannon General Manager

Excellent stay

Customer review rating 5.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

The staff here was wonderful; our ASQ stay was excellent. From our pickup at the airport to our check out, everyone was kind and helpful, and did everything possible to make our stay a pleasant one. The rooms were spacious and clean. Anything we needed was providing quickly and safely. All the necessary Covid testing and temperatures were done safely, promptly and with attention to detail. The staff here are fabulous!

Dear Cassandra I'm so pleased to see everything went well for you during your ASQ stay with us, really pleasing to see your comments on the team and that you felt safe with us. Stay safe and hope to see you again one day soon Jon Jon Cannon General Manager

Great stay

Customer review rating 5.0/5

Darrell R. Solo - 17/07/2021 Confirmed reviews ALL

I was very pleased with the overall experience being in quarantine. The overall staff was wonderful and friendly. They understood English which was a plus for me being from American.

Good morning Darrell Thank you so much for your great review, we are so pleased your ASQ stay went well with us, and we hope to see you again one day soon Kind regards Jon Cannon General Manager

Outstanding staff

Customer review rating 5.0/5

Lyvell H. Couples - 16/07/2021 Confirmed reviews ALL

I was treaded very well , I felt very well that I was taken care of. My eating needs were meet above and beyond expectations

Good morning Lyvell Thank you so much for your great review, we are so pleased your ASQ stay went well with us, and we hope to see you again one day soon Kind regards Jon Cannon General Manager

Excellent stay and service

Customer review rating 5.0/5

Manuel Solo - 09/07/2021 Confirmed reviews ALL

I stayed for a total of 15 nights and everyone was so nice and helpful. Even doe there was a small boundary in language, they still tried there best to satisfy my needs. Contacting admin was a breeze, respond time no more than 5 min

Good morning Manuel Thank you so much for your great review, we are so pleased your ASQ stay went well with us, and we hope to see you again one day soon Kind regards Jon Cannon General Manager
Customer review rating 3.5/5

Lee B. Solo - 05/07/2021 Confirmed reviews ALL

It was Quarentine but it was the best that could be expected . Your staff were all very kind to me and professional. The food was good but the serves were a little small sometimes. I was generally happy there .

Good morning Lee Thank you so much for your great review, we are so pleased your ASQ stay went well with us, and we hope to see you again one day soon Kind regards Jon Cannon General Manager
Customer review rating 4.5/5

Nokveedz S. Business - 04/07/2021 Confirmed reviews ALL

Hello. Wish to congratulate the team at Khaosarn road IBIS on the job well done. I have an amazing stay over this past fourteen days of self isolate. Upon the smooth transition of airport pick up to the very polite taxi driver. Very fast and efficient checked in the process. The room had been pre air-conditioning. Generous room size considering the price I had paid for and bedding very comfy taking the edges off jet lagged. I haven't tried varieties of foods on the menu, but my room service had been spot on. I also wish to convey mine appreciation toward the teams of attentive and light handed nurse stations in this hotel too. I had heard many horrid stories but they had put my fears at ease with theirs gentle way. A few improvement points, if I may. The loo light went out in the third days. Leaking water from the loo water spray constantly after using. Kettle was leaking as well. The spare bed sheet should provide as it long stay without turn-down services. Electronic payment mini bar full stocking with snacks or protein bars would be a great implement as this would be the new normal in the course of time. Airport did not have ATM and exchange boots were not operated and it was hard for us not residing in the country to have known what to prepared since Thai Embassy haven't posted any useful information. So it would be a great input on your website what one should be prepared. I also would like to suggest payment and booking on Ibis website and information regarding ASQ, I had to called long distance, printed and signed form and it hadn't been a very comfy processes for me as I was en route on business meeting. Thanks again for the pleasant stay. Will be back again on the next visit. Warmest regards, Nox.

excellent service and support

Customer review rating 5.0/5

Bolieslav N. Families - 23/05/2021 Confirmed reviews ALL

during the quarantine - the comfort of the room, the service and the menu provided improved our stay, thank you)!

Dear Bolieslav N., We very much appreciate your comments regarding your stay at the ibis Styles Bangkok Khaosan Viengtai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jon Cannon General Manager

Great place

TripAdvisor rating 5.0/5

940signes 05/02/2020 TripAdvisor review

Great place! It is the second time we stay at this hotel. This time we chose a big family room, and we all loved it. It is very spacious and has big windows facing the pool. The breakfast was good. The location is great if you want restaurants and shops just around the corner.

Thanks for your comment, We will try to improve in every possible way we can I hope you come back with us in the future. ibis Styles Bangkok Khaosan Viengtai Hotel

Great Hotel Experience

TripAdvisor rating 5.0/5

Yummy18 Family - 06/01/2020 TripAdvisor review

This hotel is in a great location. The staff are super helpful and friendly. I dealt with Ammy for all my needs and she did her best to make sure they were fulfilled. She was outstanding. The breakfast that was part of the package was delicious and plentiful. The rooms are good, but if you are staying 3 per room be prepared for a bunk bed and a single. I was not and I was unhappy with this situation as at my stage in life I am not climbing up on a bunk bed. We upgraded to the family room which had 3 single beds and was perfect.

LEARN FROM OUR EXPERIENCE

TripAdvisor rating 5.0/5

GAMING C Couples - 19/09/2019 TripAdvisor review

A brilliant run hotel and all staff are to be congratulated from checkin to checkout we were treated like royalty. as an accor/le club member. well done and we look forward to a return visit. other hotels in the group take note.

Dear GAMING C, Thank you for sharing your glowing review! It's always a thrill to see our team's heartfelt passion be rewarded with happy guest smiles and feedback such as yours. This will definitely be shared with them to further motivate them to keep up the good work. Thank you for your loyalty as our valued Le Club member, and on behalf of the entire team I can say that we very much look forward to welcoming you and your family back to our Khaosan road hotel again soon! Sincerely, Pierre-Yves Viou

A very noisy hotel

TripAdvisor rating 3.0/5

alaintremeau2019 Family - 15/08/2019 TripAdvisor review

The hotel is nice, rooms are nice, well located but in a noisy area. Music from outside is strong. Rooms are not sound-insulated.againts sound from ouside and from corridors. The breakfirst is good with fresh fuits.

Dear Alaintremeau2019, Thank you for sharing your candid experience about your recent stay at our Khaosan road hotel. I regret to read that your mostly positive experience was marred by noise disturbances. Please note that all of our windows have been double-glazed to insulate against sound, but for more noise-sensitive guests we always would suggest the rooms on the pool-side of the hotel. We hope that despite falling short on this occasion, we will have the chance to welcome you back and provide better service to you on your next trip to Bangkok. Sincerely, Pierre-Yves Viou

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