ibis Styles Bangkok Khaosan Viengtai

ibis Styles Bangkok Khaosan Viengtai 3 stars

Customer review rating (ALL Rating) 4.6/5 91 reviews

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Description

Hotel extras

  • Free WIFI access throughout the hotel

  • Outdoor rainbow pool, colourful design in the hotel

  • Located near the Khaosan Road area

  • Breakfast included within the price

  • Swimming pool, bar, and restaurants accessible for guests

ALLSAFE approved hotel

Hotel location

ibis Styles Bangkok Khaosan Viengtai

42 Rambuttri Road, Banglampu
10200 BANGKOK
Thailand

  • HUALAMPONG TRAIN STATION:  556 MAKKASAN

  • By plane

    SUVARNABHUMI At 34.89km / 21.68 miles

  • By train

    HUA LAMPHONG At 4.6km / 2.86 miles

  • By train

    HUA LAMPHONG At 4.6km / 2.86 miles

GPS:13.759875, 100.497535

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The 215 colorful and groovy rooms are split into 4 categories, including the spacious family and triple bunk bed rooms, to meet the needs of all guests. All rooms come with free breakfast, WIFI and a great level of comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  91 reviews

TripAdvisor Rating  4.0/5  1,805 reviews

Staffs are all accommodating.

Customer review rating 4.0/5

Mark C. E. Solo - Confirmed reviews ALL

Safety and protocols are noticed to be strictly enforced. Staffs are all-smiles and very accommodating.

Organised

Customer review rating 4.5/5

Kevin V. Solo - Confirmed reviews ALL

From the moment I exited the arrivals gate the whole process of quarantine was organised. Arrival at the hotel, check into room, meals, Covid tests, outside deliveries and check out were all very well organised and professionally handled.

Great stay

Customer review rating 4.5/5

Kenobi Solo - Confirmed reviews ALL

From booking, I always got a prompt reply on all my queries and before I arrived the hotel accpeted some deliveries on my behalf. Despite my stay as an ASQ, I can imagine the servive would be the same, meals came in time as requested and reminders from the nurse where prompt and polite. The rooms are surprisingly spacious and the food was good. All in all, I will hopefully return for another visit and keep up the good work alays.

Overall pleasant

Customer review rating 4.0/5

Nick Solo - Confirmed reviews ALL

Management was friendly and kind. The food was better than I expected. My only problem was that the windows in my room didn't open and we couldn't go outside to get fresh air. Overall, I was content.

Terrible government-enforced experience made worse by Ibis booking team

Customer review rating 1.0/5

Kb Couples - Confirmed reviews ALL

Government enforced ASQ stay due to Covid-19. Almost everything went wrong right off the start. After booking another Ibis hotel and another room type, Ibis moved us to their hotel in Khaosan but said that they refused to refund the money we had paid for the bigger room(!). Because it had taken more than a week we were forced to accept the room move as we would otherwise runa very high risk at not having any ASQ stay at all. We did of course not accept the hotel's attempt at illegally keeping the money we overpaid and now that we have left quarantine we are still emailing Ibis and Agoda, the booking agent. After moving hotels, Ibis tried to claim that there was no need to amend the certificate of entry, which requires a precise address of your quarantine location. An enquiry to the embassy revealed that this was incorrect, requiring yet more paperwork. The room was small, dark, no balcony, and no window to open. The air conditioning had two settings; freezing cold or too hot. The larger room had been booked because two people were to work full-time from quarantine - as you do when the government forces you. The smallest room type was then equipped with a wobbly cafe table. The food was bland, boring, and largely inedible served at set times. A bureaucrat's delight. Covid testing at this hotel is with an audience. It appears "privacy" doesn't exist. Apparently the audience, or at least the possibility for an audience, was government mandated. The quarantine stay is 14 days if your plane lands before 18.00. The hotel knows when the plane lands, as you have to tell them. However, they do not tell you that you're not supposed to leave a day early. Staff was nice and generally helpful.

Dear Kristian Thank you for your feedback and information you have given us, I’m sorry to see that you didn’t have a great experience. The first part I have given the information you have given me back to the team at Ibis Styles 50, as we work separately I can’t comment on the booking process or the refund. With the feedback you have provided for you stay with us here at Ibis Styles Khaosan, its disappointing to see you didn’t enjoy the food and it was inedible, we do constant checks on food quality and we also have regular calls to get feedback, I’ve reviewed the call logs and nothing has been mentioned, can you let me know if you raised this up as a concern just so I can follow this up for you. The mandated times do have to be as such, as the guest traffic moves round the hotel for new arrivals, departures, and swab tests etc, we have these allocated times to serve the whole hotel their food in a safe and secure manner and also ensure the safety of our teams, as you can imagine running such an operation does have its logistical challenges. The swab test area, originally we did have screens for privacy but these were removed by the health department and unfortunately we don’t have any alternative options allowed here, and have to follow their set guidelines for us to be able to operate the ASQ facility, we work with them as much as we can to ensure guest comfort. I do hope this gives you some insight into why some of the things are the way they are, if I could get your feedback on the food and I will personally chase that up, and again my apologies this hasn’t been a great experience. I look forward to hearing from you Jon Cannon General Manager

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