雅加达凯马约兰雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.9/5 2,005 评论

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雅加达凯马约兰雅高美爵酒店 - Image 1
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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 雅加达, 印度尼西亚

描述

酒店其他优惠

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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酒店位置

雅加达凯马约兰雅高美爵酒店

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 雅加达
印度尼西亚

GPS:-6.1536, 106.849698

电话
传真 +62 21 22602222

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  2,005 评论

TripAdvisor 评级  5.0/5  5,270 评论

Very Disappointing Hotel

Tripadvisor 评级 1.0/5

Gabrielle S 经 TripAdvisor 认证的评论

This hotel has a very very bad service. We have paid the hotel full in advance and they still charged us for a room deposit of 2 million rupiah. However, they still ask us to pay a drink when we order in the restaurant (which cost 182.000 rupiah). We told the waiter that we have a deposit in our room account, however they said that it is not applicable for restaurant, which doesn't make sense. In other Accor Group Hotel, when I have paid our hotel full in advanced, they never ask for a room guarantee, or if they charged us for a room guarantee, they never charged us for our room service They never charge us for room service or when we eat at a hotel restaurant. And yet my room is very problematic. The shower is broken, the AC is broken, the hairdryer is broken. People stay in this hotel especially for exhibition (IFEX), they should consider improving their service. So far, this is the first time I have stayed in a hotel with poor management.

Dear Mr./Ms. Q3411JHgabrielles, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Lalu Aswadi Jaya General Manager

Best class business hotel

Tripadvisor 评级 5.0/5

Andy H 经 TripAdvisor 认证的评论

We are staying at the 15th floors and the View of the Kemayoran city was stunning from our room , the room division team was delivered best service during our stay , we would like to thanks to the bell man Mr Agus & Mr Yani , they know how to engage to the guests and delivered genuine personal service

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Mixed feelings

Tripadvisor 评级 3.0/5

albertaM6353KN 经 TripAdvisor 认证的评论

No hot water for my stay, 2 nights.. No hand towel in bathroom, just shower towels Very hot in reception area and breakfast rest Facilities are good otherwise Need a bar or coffee shop, also no restaurant for dinner, basically only sleep and breakfast

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Family staycation

Tripadvisor 评级 5.0/5

Camper18803334897 经 TripAdvisor 认证的评论

The best option for stay , we are stay in the weekend very nuce for a view we get the city view . For the breakfast so far okay and many choice for the menu. The lobby and swimming pool very coozy many place for spot photos , we glad stay here all staff are friendly 💙💙

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Terbaik di hati

Tripadvisor 评级 5.0/5

RudiY76 经 TripAdvisor 认证的评论

Had a super comfy stay here Booked for a deluxe room and got the city view Udah sering stay here yaaa so far sih asik terus yahh Lanjutkaaannnnn, already fix this hotel as our fav hotel in jakarta! Thanks grand mercure Ditunggu aku datang lagi yah haha

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

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其他网络用户评价我们的酒店

  • 364 评论 6.9/10 位置
  • 1,229 评论 8.9/10 房间
  • 1,955 评论 8.9/10 服务
  • 8 评论 6/10 上网
  • 1,026 评论 8.6/10 食物
  • 656 评论 8.7/10 清洁度
  • 401 评论 9/10 氛围
  • 314 评论 7.9/10 早餐

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