グランド メルキュール ジャカルタ クマヨラン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 1,997 件のレビュー

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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 ジャカルタ, インドネシア

説明

ホテルのその他の情報

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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ホテル所在地

グランド メルキュール ジャカルタ クマヨラン

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 ジャカルタ
インドネシア

GPS:-6.1536, 106.849698

電話番号
ファックス +62 21 22602222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  1,997 件のレビュー

トリップアドバイザーの評価  4.8/5  5,281 件のレビュー

Grand Mercure Kemayoran

トリップアドバイザーの評価 5.0/5

AJW_Australia_2018 ビジネス - トリップアドバイザー認証口コミ

Excellent facilities and friendly, professional and first class staff. The rooms are clean, well set out and spacious. The restaurant offers excellent breakfast buffets and the lounge area offers drinks and light meals in a quiet environment. Some of the outstanding restaurant staff include Janari and Daffa.

Dear Mr. AJW_Australia_2018 Thank you for your rating regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive the feedback from our guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Fantastic hotel

トリップアドバイザーの評価 5.0/5

M A トリップアドバイザー認証口コミ

I have visited this hotel many times, in my opinion it is better than some 5 star hotels. VERY CLEAN, friendly staff and exceptional food. Room service menu is 24hrs and it is an extensive menu. Special thanks to front office Widia,Aisya,Agnes.

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Amazingly Iftar Buffet

トリップアドバイザーの評価 5.0/5

Agungaurora トリップアドバイザー認証口コミ

The iftar buffet in Grand Mercure Kemayoran was amazing! Their service was bice and friendly, the restaurant was superb as well as the food, i love their middle east vegetable dishes on a small bites as well as the waffle, all of it was so tempting! I got this recommendation from Okta/FO. Thank you!!

Dear Mr. Agung Aurora, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Very Disappointing Hotel

トリップアドバイザーの評価 1.0/5

Gabrielle S トリップアドバイザー認証口コミ

This hotel has a very very bad service. We have paid the hotel full in advance and they still charged us for a room deposit of 2 million rupiah. However, they still ask us to pay a drink when we order in the restaurant (which cost 182.000 rupiah). We told the waiter that we have a deposit in our room account, however they said that it is not applicable for restaurant, which doesn't make sense. In other Accor Group Hotel, when I have paid our hotel full in advanced, they never ask for a room guarantee, or if they charged us for a room guarantee, they never charged us for our room service They never charge us for room service or when we eat at a hotel restaurant. And yet my room is very problematic. The shower is broken, the AC is broken, the hairdryer is broken. People stay in this hotel especially for exhibition (IFEX), they should consider improving their service. So far, this is the first time I have stayed in a hotel with poor management.

Dear Mr./Ms. Q3411JHgabrielles, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Lalu Aswadi Jaya General Manager

Best class business hotel

トリップアドバイザーの評価 5.0/5

Andy H トリップアドバイザー認証口コミ

We are staying at the 15th floors and the View of the Kemayoran city was stunning from our room , the room division team was delivered best service during our stay , we would like to thanks to the bell man Mr Agus & Mr Yani , they know how to engage to the guests and delivered genuine personal service

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。