Pullman Melbourne On the Park Hotel 5 stars

Customer review rating 4.3/5 20,040 reviews

Pullman Melbourne On the Park
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+ 25 Services
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Hotel extras

  • Located a short walk from the MCG and Fitzroy Gardens

  • Located close to the city centre, historical & modern culture

  • Free Wi-Fi & 24-hour room service

  • Swimming pool, and fitness centre

  • Local cuisine offered at restaurant and bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Melbourne On the Park

192 Wellington Parade
3002
melbourne
australia

Tel: +61394192000

Fax: (+61)3/94192001

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE At 24km / 14.91 miles

  • By train

    FLINDERS STREET At 1km / 0.62 miles

GPS :-37.815558, 144.983195

Our accommodations

SUPERIOR ROOM, 1 King or 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Double Beds, High floor with views

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM DELUXE ROOM, 1 King or 2 Single Beds, High floor with views

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE EXECUTIVE ROOM, 1 King or 2 Single Beds, Lounge Access, High floor

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Park view, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE CLIVEDEN BAR & DINING

Type of cuisine: Mediterranean

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CLIVEDEN BAR

Non contractual photo

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 707

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 510 people

Find out more

Our guest reviews for
Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

20,040 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,431 reviews

Perfect location for our needs (hospital visit)

Customer review rating 4.3/5

Charlotte K. Families - 01/07/2020 Confirmed reviews ALL

Room was spacious, lovely bathroom, welcoming staff, restaurant staff and food quality couldn't be rated any higher, they were excellent.

Always an enjoyable, comfortable and safe stay

Customer review rating 4.3/5

Catriona C. Families - 30/06/2020 Confirmed reviews ALL

During times of uncertainty being in familiar places is comforting and gives you a sense of security. Returning to Melbourne and the Pullman for just a short stay certainly gave us that. From check in with Matthew, dinner with Stephanie and Jo assisting house keeping it was great to be looked after by familiar staff and enjoy the great service they provide. Everything was as good as it could be, beds always comfortable, the room very clean and ambience of the hotel as peaceful and restful as ever. Due to Covid we did miss our out door swims.

Fine but...

Customer review rating 4.3/5

Rob J. Solo - 30/06/2020 Confirmed reviews ALL

The hotel was fine but the air-con in my room was stuck on cold so I had to be moved. The rooms, particularly the bathrooms, felt tired and a little frayed at the edges which is not what you expect for the money charged. I understand the restrictions on breakfast but charging your normal fee for a tiny choice seemed a little rude. Your staff were all wonderful.

Good Stay

Customer review rating 4.3/5

Bryan A. J. D. Couples - 30/06/2020 Confirmed reviews ALL

With the Covid 19 pressures Lex at Reception and Stephanie at the Restaurant made our stay once again a memorable time

Visit to family

Customer review rating 4.3/5

Sandy Couples - 29/06/2020 Confirmed reviews ALL

A strange feeling visiting a hotel that is almost empty. Not the usual hustle and bustle of staff and guests. The staff were amazing under difficult circumstances and it was obvious that most were doing more than their usual duties. Everyone was friendly and pleasant and we will return for another visit hopefully in the not too distant future.

perfect location, very very average stay

Customer review rating 4.3/5

Jake Solo - 29/06/2020 Confirmed reviews ALL

Original room had a dirty toilet and a mouldy shower. Management had me moved to another upgraded room but unfortunately that room only had one working heater out of two. Housekeeping had to bring up a portable heater.

Quiet stay

Customer review rating 4.3/5

Rick Families - 24/06/2020 Confirmed reviews ALL

Stayed overnight with my son. Very different experience as it was our first trip to Melbourne since Covid 19 closed things down. Understandably very quiet with minimal activity and services.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback, Thank you for your understanding regarding our facilities being closed to Covid-19. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve you next time. Sincerely, Keiko Kinross Assistant Manager

Not ready to be opened

Customer review rating 4.3/5

Joanne T. Families - 22/06/2020 Confirmed reviews ALL

So disappointing. After 10 stays in under 12 months at this property we were so disappointed with our experience and the hotel was not ready to be opened .

Great stay very comfortable beds

Customer review rating 4.3/5

Peter L. S. Couples - 19/06/2020 Confirmed reviews ALL

Very enjoyable

Dear Mr. s., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve your next time. Sincerely, Keiko Kinross Assistant Manager

Well located ... best views ... polite and attentive staff

Customer review rating 4.3/5

Mark Couples - 18/06/2020 Confirmed reviews ALL

Great spot as always... foyer looking great ... most comfortable bed I've ever slept on ... minor down side renovation noise and bleak corridor.. but good value for money .. the east Melbourne position is great

Dear Mr. Stewart, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve your next time. Sincerely, Keiko Kinross Assistant Manager

Great location

Customer review rating 4.3/5

Simone Couples - 17/06/2020 Confirmed reviews ALL

Nice welcoming from reception staff. Appreciated the complimentary drink. Looking forward to seeing the renovations that are currently in full steam ahead. Unfortunately no bathroom water (shower) in the morning due to a pipe issue. A slight inconvenience but didn't wreck our stay. It was nice to have a night away from home

Good stay

Customer review rating 4.3/5

Tetyana Couples - 16/06/2020 Confirmed reviews ALL

Good room nice and friendly staff love view from our window. Diner in restaurant was very good

Dear Tetyana, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park and your ongoing ALL loyalty. It is always a pleasure to receive positive feedback, we are glad to hear you enjoyed the views from your room across the park and city centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

Escape from Isolation

TripAdvisor rating 4.0/5

David S 16/06/2020 TripAdvisor review

We were greeted warmly by Melanie. Our suite overlooked the beautiful Fitzroy Gardens decked with autumn colours. Although there was a reduced staff we were well looked after and made to feel at home. All meals were served in the bar area and Arj and Dejay were very attentive. The excellent service continued to ckeckout with Keiko. It was a great escape - thanks to you all.

Escape from lockdown , lovely stay

Customer review rating 4.3/5

Julie C. Couples - 10/06/2020 Confirmed reviews ALL

As usual great service, friendly welcoming! My only issue is the temperature in the bar, foyer basically the whole ground floor was extremely cold ! I never said anything till the second day as it was becoming really uncomfortable to eat breakfast as it was so cold . I know this is not normal and am more than aware the temperature outside was very cold BUT inside was nearly as cold! The duty manager then contacted the engineer which hopefully would make it more comfortable for the new incoming guests. I have stayed in winter before so I know this is not normal. I am looking forward to the new room renovations .

Dear Julie, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive feedback from our valued Platinum members such as yourself. I would like to extend my apologies for the lack of heating in the lobby during your stay. Rest assured that this has since been addressed by our Engineering team to ensure a more comfortable experience in the Cliveden Bar & Dining. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable than this one. Sincerely, Erkin Aytekin General Manager

Great Escape from Covid-19

Customer review rating 4.3/5

David A. E. S. Couples - 10/06/2020 Confirmed reviews ALL

We were immediately struck by the quietness of the hotel but the skeleton staff more than made up for it in their attention and care. We were allocated a magnificent room with a wonderful view over the autumn gardens. We would like to thank in particular Melanie and Keiko at the front desk and Dejay and Arj. Our Saturday night family birthday dinner was thoroughly enjoyed by everyone.

Dear David, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback, especially from our valued Platinum members such as yourself. I will share your comments with our team, especially those you have named below. We are delighted you chose to host your family birthday dinner with us in the Cliveden Bar & Dining. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

Well located

Customer review rating 4.3/5

Dimitri Couples - 09/06/2020 Confirmed reviews ALL

All staff were excellent. Room was cold even with thermostat heater mode on 32. Staff provided a fan heater which helped.

Dear Dimitri, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the heating in your allocated room to ensure this doesn't happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks again for your time and on behalf of our team we would like to thank you for staying with us and your ongoing ALL loyalty. Sincerely, Erkin Aytekin General Manager

Eeeerieee!!

Customer review rating 4.3/5

Treadas 4. Couples - 07/06/2020 Confirmed reviews ALL

We arrived, no concierge staff, park your own car sir! ok! We stepped into what seemed a cavenous chamber, our footsteps echoed, no one to be seen! We approached the front desk and then like magic, the front desk manager appeared. With warmth of welcome and a beaming smile, aah! we are in the right place. The limitations placed on the hotel due to Covid 19 were clearly explained. We particularly enjoyed our Afternoon coffee and 2 dinners waited upon by Andrey. Andrey very clearly directed us to our seating options, observing distancing at all times. The limited numbers allowed us to have warm and enlightening discussions with Andrey. By the end of the second dinner my wife and Andrey were deep in discussion as to the achieving of their respective Masters Degrees albeit 35 years apart. The virtues of online study was certainly of interest as I recall. Staff appeared to be multi -tasking but we were promptly attended to whenever we appeared. We departed after 2 nights from our Eeeerieee! Ghost Town like hotel (no tumbleweeds sighted) . My wife and I agreed that whilst most unusual, our stay was both pleasurable and memorable. Thank you all, Job well done!

Dear James, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would like to take this opportunity to thank you also for your ALL loyalty as one of our Gold members. It is always a pleasure to receive positive feedback, especially from a loyal returning guest such as yourself. I will share your comments with Andrey and our Food & Beverage team. We strive to create a memorable experience for each and every guest so this is very pleasing to hear, Andrey is definitely an asset to our Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back again, hopefully restrictions will begin to ease and the atmosphere will return to normal. Sincerely, Erkin Aytekin General Manager
Customer review rating 4.3/5

Michelle B. Families - 06/04/2020 Confirmed reviews ALL

Following the cancellation of the Grand Prix the hotel staff all made sure our two boys enjoyed their stay and had plenty of activities to do around Melbourne. The staff were very informative and went out their way to ensure our stay was as enjoyable as possible. Whilst we were at the hotel our youngest son celebrated his 3rd birthday. The staff went above and beyond for him and places a large Spider-Man cut out in the room along with balloons and celebration chocolates for him. We will definitely be back once the border restrictions have been lifted in WA.

Dear Michelle B., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I am truly happy to hear that you had a wonderful stay with us and thank you for your kind feedback on the delivery of service from our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and On behalf of our entire team I would like to take this opportunity to wish you, your family and friends all the very best during this difficult time . We look forward to welcoming you back the next time you visit. Sincerely, Erkin Aytekin General Manager

Relaxing stay

Customer review rating 4.3/5

Catriona C. Couples - 31/03/2020 Confirmed reviews ALL

Despite the changes with the start of the Coronavirus the hotel staff did an amazing job attending to staff and keeping up the great service the hotel is famous for. We enjoyed our time at the executive lounge, the room was very comfortable and everything we needed was available. We love the location of the hotel,.

Dear Catriona, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Healthy. Sincerely, Erkin Aytekin General Manager

Great location, lovely room and amazing team of staff.

Customer review rating 4.3/5

Vicki H. Couples - 30/03/2020 Confirmed reviews ALL

We were at the hotel to celebrate a birthday and had hoped it was the start to the AFL season. A lovely treat was left in our room for my birthday and we watched the AFL game on TV. Our view was amazing and we love the hotel.

Dear Vicki, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. We were delighted that you chose to let our team help host the birthday celebrations, it was our pleasure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Healthy. Sincerely, Erkin Aytekin General Manager
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