Pullman Melbourne On The Park 5 stars

Customer review rating (ALL Rating) 4.6/5 5,518 reviews

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192 Wellington Parade, 3002 MELBOURNE, Australia

Description

Hotel extras

  • Located opposite the Melbourne Cricket Ground and Rod Laver Arena

  • Short walk, train or tram to Melbourne's bustling CBD.

  • Award winning renovation of hotel rooms and suites

  • Swimming pool, relaxation services, and fitness centre

  • The Cliveden Bar and Dining, open breakfast, lunch and dinner.

Our accommodation(s)

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Hotel location

Pullman Melbourne On The Park

192 Wellington Parade
3002 MELBOURNE
Australia

GPS:-37.815558, 144.983195

Telephone
Fax +61 3 9419 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CLIVEDEN BAR & DINING

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,518 reviews

TripAdvisor Rating  4.0/5  1,572 reviews

Certificate of excellence 2024

An exceptional hotel experience in Melbourne

TripAdvisor rating 5.0/5

Peter L Couples - TripAdvisor review

When you receive a welcome email two days prior to your arrival at a hotel, you can feel assured that your upcoming stay at your chosen hotel is going to be a good one. And so it has been from the moment we arrived at reception at the Pullman on the Park where we met both Toby and Andy who welcomed us on arrival. These two wonderfully professional concierges had both emailed to us seeking to make our stay a happy one by seeing if there was anything we might need to make our stay as comfortable as possible. From the early check in to the unexpected but very much appreciated upgrade to room 1414 overlooking Fitzroy Gardens, we knew that this lovely hotel was going to be a favourite any time we might visit Melbourne. We thought our first stay here earlier in the year, was lovely and clearly the high standards of the Pullman has being maintained as we have discovered. Our room was beautifully located in a corner with views overlooking the Melbourne CBD and across the tree-scape of Fitzroy Gardens. Everything we could have asked for was available along with a welcome message from the manager and a generous gift of a bottle of wine. We were attending a concert nearby at the Rod Laver arena so chose to dine at the excellent Cliveden restaurant located on the ground floor. Julia our waitress, could not have been more welcoming or accommodating! She was wonderful and assisted us in choosing two excellent meals from the menu. She navigated my wife to all the gluten free options with grace and courtesy. The executive lounge on the eighteenth floor with sweeping views over Melbourne the gardens and the MCG was very pleasant with an excellent selection of wines and beers along with a very generous selection of canapés. We really enjoyed our time there and found the lounge comfortable and welcoming. Breakfast in the morning was excellent with a wide range of options and once again the kitchen provides for allergies which was very much appreciated as my wife is a coeliac and felt very well looked after. In summary, with one final night here at the Pullman Melbourne on the Park to go, we have loved and are loving our stay. We will certainly be returning each time we come to Melbourne. The proximity to public transport both train and tram makes coming to this excellent hotel very straight forward. Of course it is the staff that makes a good hotel, a wonderful experience and clearly the manager, Glen Erickson and his team have perfected the art of creating an inviting hotel for guests. We did not meet anyone working at the hotel who did not smile and offer a greeting as we passed. A rare experience and one we hope to experience again soon.

great stay.

Customer review rating 5.0/5

Julie D. Families - Confirmed reviews ALL

lovely room was ready early as. requested great view from 19th floor got looked after as an Accor member easy to self park as well ate in restaurant very lovely food so had a fabulous stay

Customer review rating 3.0/5

A B. T. Business - Confirmed reviews ALL

Overall the room was lovely and breakfast was amazing. The concierges were very friendly and helpful . However there were two things which were disappointing. They require. $100 deposit and won’t release it until 5-7 days after the stay. This is ridiculous and unnecessary. The steak I had at the awards dinner was so tough I couldn’t even cut it with my cutlery as it was full of gristle. I would expect better from a five star hotel.

Dear Charo, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We're delighted to hear that you enjoyed the room, breakfast, and the service from our friendly concierges. We do apologize for the inconvenience caused by the deposit policy and understand your frustration with the delay in its return. This charge is taken upon check-in should any incidentals be incurred, but this is not actually processed and only considered a hold on your account. I have double checked with the team and this has been cleared from our end, so please do reach out if that is not the case and we can escalate back to the bank. We're also sorry to hear about your dining experience at the awards dinner. This is certainly not the standard we aim to provide, and we will address the quality of the steak with our culinary team to ensure this doesn’t happen again. We appreciate your insights and hope to welcome you back for an improved stay. Kind regards, Eliza Stewart Guest Experience Executive

Great

Customer review rating 4.5/5

W H. Friends - Confirmed reviews ALL

Fantastic

Dear Wendy, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

Great Stay

Customer review rating 5.0/5

Marls Couples - Confirmed reviews ALL

We had a very enjoyable stay always love to stay at the pullman.

Dear Marlene, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. Thank you for your ongoing loyalty as an ALL Gold Member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Glen Erickson General Manager

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Other web-users rate our hotel

  • 1,501 reviews 9.4/10 Location
  • 2,790 reviews 8.5/10 Room
  • 2,779 reviews 8.6/10 Service
  • 13 reviews 6.5/10 WiFi
  • 883 reviews 8.6/10 Breakfast
  • 840 reviews 8.5/10 Amenities
  • 788 reviews 6.8/10 Food
  • 736 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.