お客さまの声 4.1/5 2,639 件のレビュー
Secure, covered, private car park (paying) with electric terminals for Tesla and other models
Slimming thermal treatments (package and bespoke) from 1 to 21 days, bookable by telephone
Healthy gourmet cuisine. Label diététique (healthy food certification)
Cinq Mondes spa with indoor pool, hammam, sauna, hot tub; entry fee, free with a treatment.
Giant screen at the bar for sporting evenings
Not up to standard
O1500YIpeterj Couples - 12/10/2019 トリップアドバイザー認証口コミ
Having stayed at this property before we had reasonable expectations as to the quality and standard of the hotel. Regrettably we were disappointed. The room was well appointed, clean and as expected. However the public areas lacked attention to detail, were not cleaned during our stay and appeared neglected . As examples, on arrival our room was not ready and we were offered tea in the lounge while we waited. So far so good, but 24 hours later the debris from our tea had not been cleared. Similar experience in the Bar where glasses and food debris had not been cleared since the previous opening. At breakfast the staff used a trolley to clear the tables while guests were in the room and scraped the food waste into a container on the trolley. Not a practice expected in a 4 star hotel. As a further example of the lack of attention to detail, we were not offered any Accor Club Benefits despite being Silver members and this being shown on registration form.
Too short stay
Verdunois Business - 13/07/2019 トリップアドバイザー認証口コミ
Very nice atmosphere in this hotel for deep relax. Very good bed and good restaurant. I will come back for more time to enjoy Spa as well. Only they must improve the indication of hotel and parking when you arrive.
very badly needs CapEx / updating!
solidmarty Family - 20/10/2018 トリップアドバイザー認証口コミ
very dated from rooms to public areas to restaurant, feels like walking into 1980s beat up place. parking is also very odd, no clear signage. staff ok but no particularly welcoming or enthusiastic particularly for a late evening check in. rooms - and most importantly beds - just cannot get good sleep on those... location is great, but the property is just so very dated...
mikael901 Family - 05/04/2018 トリップアドバイザー認証口コミ
Bad service at dinner. It took about 30 minutes to get the menu, 45 minutes to get the wine list, 1 hour to get the food and one hour and 15 minutes before drinks. Terrible service and the personnel missing good management.
Very good Hotel with friendly staff
O1500YIpeterj Couples - 11/01/2018 トリップアドバイザー認証口コミ
Friendly staff that demonstrated attention to details and a helpful attitude. The food was of a good standard with a varied, if consistent, menu. Room met our expectations in terms of the facilities, cleanliness and standards of maintenance. Queries and requests were dealt with efficiently and effectively.