The Galata Hotel Istanbul - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,131 reviews

The Galata Hotel Istanbul - MGallery Collection - Image 1
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Description

Hotel extras

  • 300 Years Old Historical Turkish Hammam usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Galata, Taksim, Galataport, Sultanahmet

  • Suits with Galata Tower and Golden Horn view

Our accommodation(s)

Hotel location

The Galata Hotel Istanbul - MGallery Collection

Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu
34421 ISTANBUL
Turkey

GPS:41.024193, 28.972571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,131 reviews

TripAdvisor Rating  4.3/5  981 reviews

Certificate of excellence 2025

All fine (value for money) but using gym and pool is difficult

TripAdvisor rating 4.0/5

mojoneeti Families - TripAdvisor review

The room size, cleanliness and pricing was good. The deluxe rooms are in a separate building with access to pool and gym very difficult. So if u are booking for pool and gym keep this in mind. Otherwise it's a good location and value for money. It feels like a 3 star hotel not 5 star.

Customer review rating 4.5/5

Yuin F. K. Couples - Confirmed reviews ALL

Love the location. A short walk to major attractions away from the noise and crowd. Room was spacious and clean. Love the decor and history of the building. Breakfast was nice and tasty although it would be good to have more variety on different days. View from restaurant was nice on a sunny day. As Accor plus Gold member, we received a room upgrade which was nice. That said, welcome drink could be better as other Accor hotels have a list of drinks including wine and spirits to choose from. However for mGallery, it was only juices and soft drinks. Not sure why as well. It was a bit disappointing. Nevertheless apart from that we had a lovely and memorable stay. Thanks mGallery Istanbul.

Dear Yuin F. K., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worse location

Customer review rating 1.0/5

Rr Families - Confirmed reviews ALL

We didn't like the location, customer service and hotel itself. Windows got a wall rather than looking outside, low ceiling and toilets smells. We left the next day

Dear Rubina N., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Kerem Demircan

Customer review rating 5.0/5

Laurie V. D. F. Families - Confirmed reviews ALL

Such a well located and comfortable hotel with the most fantastic staff

Dear Laurie V. D. F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Aleksandr C. Couples - Confirmed reviews ALL

Great five star service and best front desk staff

Dear Aleksandr C., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 483 reviews 9.7/10 Location
  • 566 reviews 8.2/10 Room
  • 709 reviews 8.5/10 Service
  • 233 reviews 6.4/10 Comfort
  • 204 reviews 7.4/10 Breakfast
  • 200 reviews 8.7/10 Vibe
  • 167 reviews 8.2/10 Cleanliness
  • 87 reviews 4.1/10 Value

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