ibis Styles New York LaGuardia Airport Hotel 3 stars

Good service and helpful staff who found me a room for 5 nights after my child and I had nowhere to go. Only thing I wish is that they had coffee makers in the rooms and maybe a gym and better food selection but they were awesome I would recommend

I arrived and Gabbie was at the front desk. When I reserved the room, I asked for an early check in time. Gabbie informed me a room was not available until 3PM. I arrived at 8AM. When I attempted to explain I communicated via email asking for an early check in, Gabbie was not interested and reminded me there are no rooms available. I asked if I could speak with a manager and her response was why, so you can get what you want? Not sure what was happening but the friction I experienced was overwhelming. I told her I needed to speak with a manager because her tone and attitude was unapproachable. We argued for a bit when I finally decided I had enough and sat down and called your corporate office. When I called a short time later a manager appeared even though Gabbie informed me there was no manager on duty. The manager was able to get me checked into a room with double beds instead of a king size bed that I selected in my original reservations. The hotel was beautiful but my front desk experience with Gabbie made the experience toxic. She was not only short with me but with another guest who asked her a question. Perhaps she was having a bad day but when your guest are traveling on little to no sleep the last thing anyone wants is to be treated in a sub standard manner in a place they paid to relax in. Gabbie needs some development and needs to work on her custo.er service skills.

The hotel room was excellent - immaculately clean, modern and spacious, and right up to the high standard of IBIS Styles. However check-in was far too slow for no apparent reason. The restaurant - which seemed to have little connection with IBIS was truly awful. The menu was very limited, and much of what was on it seemed to be unavailable. I eventually opted for a dish of chicken and potato which was served luke-warm in a ghastly plastic take away container. The potato was lumpy, and the whole dish was easily the worst I have ever been offered in any restaurant. In addition, I was not allowed to charge it to my room account. Whoever is prividing this dreadful catering service to Accor, you need to get rid of them - fast!

The room was nice very spacious, however there were no refrigerator or coffee pot in the room which I think would have made my stay excellent

The rooms have been clean, nice and with a lot of space but the personal didn't spoke very good English. Another bad experience was the fact that the bar was not open and we could not use the bar or the kitchen. Furthermore, I should receive the welcome drink and I didn't

Helpful staff, clean facilities, large room, great bed.

Staff are accommodating.

This hotel is always my first choice; close proximity to LGA, clean and comfortable rooms.

Hotel was clean and minimal with friendly staff that were helpful particularly in accommodating my shuttle connection. I was mildly disappointed that the bar and food service were not available that evening after many long flight delays

This is one of my favorite places to stay in Queens....love everything about the Circle....which is what we've named it

I was very satisfied!

AC system didn’t work. Waited an hour for maintenance to show after requesting. Waited 20 mins at bar for bartender to show....he never did....I left.

Stark but nice clean room, too European Americans expect a little more. The breakfast was poor while the price was extreme.

Staff was rude. Room was ok. Couldn’t get an extra towel. Can’t charge snacks to the room. Shuttle driver was a jerk.

A repeat performance. Helpful staff. Very nice room.