ibis Styles New York LaGuardia Airport Hotel 3 stars

TripAdvisor rating 3.5/5 192 reviews
ibis Styles New York LaGuardia Airport
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Room 1

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Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • LAGUARDIA AIRPORT
  • Cash machine
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis Styles New York LaGuardia Airport

100-33 Ditmars Boulevard
11369
east elmhurst
united states

Tel: +17186067400

Fax: (+1)7183964235

Contact email

Check-in from 16h00

Check out up to 11h00

  • By plane

    JFK INTERNATIONAL AIRPORT At 16.09km / 10 miles

  • By plane

    LAGUARDIA AIRPORT At 0.8km / 0.5 miles - Shuttle free

  • By plane

    NEWARK LIBERTY INT. AIRPORT At 35.41km / 22 miles

  • By train

    7 TRAIN At 6.44km / 4 miles

GPS :40.761102, -73.860191

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

One King Bed, Complimentary Wi-Fi.

  • Max. number of persons: 2
  • Area: From 30

Two Full Size Beds, Complimentary Wi-Fi.

  • Max. number of persons: 4
  • Area: From 30

Our restaurants and bars

RESTAURANT

Type of cuisine: Bistro

Unique and stylish, our restaurant offers a selection of international cuisine and healthy meals served with good service and at good value for money. The ideal spot to relax at the end of a busy day!

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

In a modern and cosy atmosphere, our bar serves a wide variety of drinks including great cocktails; provides a very friendly service and offers complimentary internet access. Absolutely perfect to enjoy a coffee, snacks or drinks! What could be simpler

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

Our guest reviews for
ibis Styles New York LaGuardia Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

728 reviews

tripadvisor

TripAdvisor Rating 3.5/5

192 reviews

Good but could be better

Customer review rating 4.1/5

D. M. B. Business - 12/01/2020 Confirmed reviews ALL

I love the location and the staff you should offer free breakfast and r room charges at bar...

Dissatisfied

Customer review rating 4.1/5

Bob Business - 07/01/2020 Confirmed reviews ALL

It was impossible to keep the room warm.

Dear Bob, Thank you very much for taking the time to share your comments regarding your stay at the ibis Styles New York LaGuardia Airport. Please allow me to express my sincerest apologies for the trouble experienced controlling the temperature in your room. Did you inform us of this issue and we were not able to resolve it? Sincerely, George Vesa General Manager

It was clean, fairly comfortable, but front desk staff could've been more welcoming

Customer review rating 4.1/5

Cb Families - 07/01/2020 Confirmed reviews ALL

Room was clean, if sparse. Glad to have refrigerator. When I checked in later in the evening after a very trying and difficult day, the young front desk woman was pretty gruff and rude and unwelcoming, and when I asked for an item I needed, it never arrived from her. I called downstairs to inquire about an airport shuttle, and same woman was not only very rude, but inaccurate!! Inexcusable. A man did later bring me the item I needed, though, and he was very polite. Room was sparse, and a little weird to figure out (where's the kleenex box, towels, etc.?? How to turn on lights? Found them, but items were well hidden, at least to me.) I would've loved a nice soak in a tub, but shower/room was ok. "Modern" hotel, apparently more European, although I've been to Europe several times and don't remember rooms being like this. I didn't stay long at hotel, not even 24 hours, and it wasn't my cup of tea, so I probably won't be back, although the rate for NYC was much cheaper than most of the others. If you want something fairly convenient to airport and pretty clean and not fancy, and if you don't expect much service from anyone there, this hotel is fine. Bu that front desk woman's attitude was definitely NOT appreciated.Please train your staff to treat paying customers a little better or with a little more kindness.

Third Party excuse

Customer review rating 4.1/5

Nathan L. Business - 06/01/2020 Confirmed reviews ALL

I reserved the room with a person that represented you. I was told I had free outside parking. When I arrived the excuse given was 3rd party company controlling costs. What a bunch of garbage - even if they are 3rd party you can step up and give your customers free parking. I asked how can someone reserving the room for me could tell me free parking. One again, "Sorry that person was a 3rd party". Then when we went down for breakfast - a breakfast buffet, we were told it was not being served because of lack of cliental - like that is my problem. What a bush league operation. We were told we had to go to the hotel next store where we were allowed to pick 1 item from the menu - none of what we wanted. I grew up in Europe - you say this is a European experience...you are right. They do not give a rip about the customer, they have their system and it produces money! I have many friends going to NYC - I will inform them of your "hotel". I put that in quotes because you really are a hostal, but charging hotel prices. Your staff was wonderful and clearly embarrassed by your 3rd party excuse. What really blew my mind is the couple with 4 bags pushing them up from the "Loft"...the hotel next store, in the rain because the shuttle will not stop at the front doors of the Ibis! Unbelievable! Just want you to know I am posting this on yelp, and I have 2 FB pages. My personal page has 5000 so I had to start another page - I have about 8,000 followers, and I am going to post it there too. To pay $800 to stay at a place that treats you like that...Hello Comfort Inn, which was more comfortabke and $400 for the same stay- with free outside parking.

Wide, clean and nice, modern room with super Manhattan skyline view and friendly staff.

Customer review rating 4.1/5

Richard K. Solo - 30/12/2019 Confirmed reviews ALL

I loved this hotel. Great panoramic view ( Manhattan skyscrapers) in my room, excellent and fast access to Manhattan (Q72, Q33 and subway 7 to directly to Times Square) and La Guardia Airport. Clean and big, beautiful room with sunny, south location, fair prices and friendly staff. If I am in New York again, I will stay at Ibis Style La Guardia!

5 night stay

Customer review rating 4.1/5

Jade Families - 18/12/2019 Confirmed reviews ALL

Good service and helpful staff who found me a room for 5 nights after my child and I had nowhere to go. Only thing I wish is that they had coffee makers in the rooms and maybe a gym and better food selection but they were awesome I would recommend

Front Desk Service Rep(Gabbie) was Rude, Curt and Unprofessional

Customer review rating 4.1/5

Vanessa B. Families - 17/12/2019 Confirmed reviews ALL

I arrived and Gabbie was at the front desk. When I reserved the room, I asked for an early check in time. Gabbie informed me a room was not available until 3PM. I arrived at 8AM. When I attempted to explain I communicated via email asking for an early check in, Gabbie was not interested and reminded me there are no rooms available. I asked if I could speak with a manager and her response was why, so you can get what you want? Not sure what was happening but the friction I experienced was overwhelming. I told her I needed to speak with a manager because her tone and attitude was unapproachable. We argued for a bit when I finally decided I had enough and sat down and called your corporate office. When I called a short time later a manager appeared even though Gabbie informed me there was no manager on duty. The manager was able to get me checked into a room with double beds instead of a king size bed that I selected in my original reservations. The hotel was beautiful but my front desk experience with Gabbie made the experience toxic. She was not only short with me but with another guest who asked her a question. Perhaps she was having a bad day but when your guest are traveling on little to no sleep the last thing anyone wants is to be treated in a sub standard manner in a place they paid to relax in. Gabbie needs some development and needs to work on her custo.er service skills.

IBIS Styles excellence let down by easily avoidable problems.

Customer review rating 4.1/5

Paul M. Solo - 15/12/2019 Confirmed reviews ALL

The hotel room was excellent - immaculately clean, modern and spacious, and right up to the high standard of IBIS Styles. However check-in was far too slow for no apparent reason. The restaurant - which seemed to have little connection with IBIS was truly awful. The menu was very limited, and much of what was on it seemed to be unavailable. I eventually opted for a dish of chicken and potato which was served luke-warm in a ghastly plastic take away container. The potato was lumpy, and the whole dish was easily the worst I have ever been offered in any restaurant. In addition, I was not allowed to charge it to my room account. Whoever is prividing this dreadful catering service to Accor, you need to get rid of them - fast!

Good

Customer review rating 4.1/5

Jenny Couples - 10/12/2019 Confirmed reviews ALL

The room was nice very spacious, however there were no refrigerator or coffee pot in the room which I think would have made my stay excellent

Customer review rating 4.1/5

Anonymous Couples - 04/12/2019 Confirmed reviews ALL

The rooms have been clean, nice and with a lot of space but the personal didn't spoke very good English. Another bad experience was the fact that the bar was not open and we could not use the bar or the kitchen. Furthermore, I should receive the welcome drink and I didn't

Very convenient location, exceeded expectations given the price and hotel style.

Customer review rating 4.1/5

Carlyle Couples - 04/12/2019 Confirmed reviews ALL

Helpful staff, clean facilities, large room, great bed.

It was amazing!

Customer review rating 4.1/5

Jester Business - 23/11/2019 Confirmed reviews ALL

Staff are accommodating.

Clean & comfortable.

Customer review rating 4.1/5

Todd Families - 23/11/2019 Confirmed reviews ALL

This hotel is always my first choice; close proximity to LGA, clean and comfortable rooms.

Convenient, economical hotel close to LaGuardia

Customer review rating 4.1/5

A. L. S. Solo - 21/11/2019 Confirmed reviews ALL

Hotel was clean and minimal with friendly staff that were helpful particularly in accommodating my shuttle connection. I was mildly disappointed that the bar and food service were not available that evening after many long flight delays

Customer review rating 4.1/5

Deidre B. Couples - 18/11/2019 Confirmed reviews ALL

This is one of my favorite places to stay in Queens....love everything about the Circle....which is what we've named it

Customer review rating 4.1/5

Guest Solo - 13/11/2019 Confirmed reviews ALL

I was very satisfied!

Lacking.

Customer review rating 4.1/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

AC system didn’t work. Waited an hour for maintenance to show after requesting. Waited 20 mins at bar for bartender to show....he never did....I left.

Convenient but overpriced for what you get.

Customer review rating 4.1/5

John T. Couples - 10/11/2019 Confirmed reviews ALL

Stark but nice clean room, too European Americans expect a little more. The breakfast was poor while the price was extreme.

Disappointed

Customer review rating 4.1/5

Anonymous Business - 09/11/2019 Confirmed reviews ALL

Staff was rude. Room was ok. Couldn’t get an extra towel. Can’t charge snacks to the room. Shuttle driver was a jerk.

Excellent stay.

Customer review rating 4.1/5

Cjs Solo - 09/11/2019 Confirmed reviews ALL

A repeat performance. Helpful staff. Very nice room.

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