The Park Lane Hong Kong - A Pullman Hotel

Customer review rating 4.3/5 11,355 reviews

ALLSAFE approved hotel

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The Park Lane Hong Kong - A Pullman Hotel
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+ 23 Services

Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Jogging track (Nearby)
Business services
  • 22 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road
Causeway Bay
 hong kong
hong kong sar, china

Tel: +85222938888

Fax: (+852)25767853

Check-in from 14h00

Check out up to 12h00

  • CITY FLYER :  A11 VICTORIA PARK

  • MTR :  ISLAND LINE CAUSEWAY BAY

  • By plane

    HONG KONG INTL At 40km / 24.85 miles

GPS :22.281154, 114.186267

Our accommodation(s)

SUPERIOR ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 1 Queen Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM PULLMAN ROOM, 1 Queen Size Bed, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Harbour view, Park view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe

PREMIUM PULLMAN ROOM, 2 Single Size Beds, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet

FAMILY ROOM, 2 Queen Beds or 1 Queen Bed, 1 Single Bed and 1 Sofa Bed. City view

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM FAMILY ROOM, 2 Queen beds or 1 Queen bed, 1 single bed and 1 sofa bed. Park View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, High Floor with City View

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, Victoria Harbour or Park View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)
Rooms

Our restaurants and bars

SKYE

Type of cuisine: French

Urbane in décor, SKYE creates an air of elegance while showcasing the electrifying views of Hong Kong's skyline. In a class of its own, SKYE highlights a contemporary French menu and creative cocktails set to take your breath away.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EBB & FLOW

Type of cuisine: International

An ultra-chic, art and design-inspired all-day-dining lobby lounge offering gourmet coffee, craft cocktails, fresh pastry and an extensive, delectable food menu. . Artist playground with specially commissioned artworks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAYT

Type of cuisine: International

A playful, cosmopolitan all-day-dining restaurant with an innovative buffet concept and à la carte menu, offering local Cantonese classics and international gourmet delights. Highlights include freshly made pizza and tandoori from a wood-fired oven.

Lunch

06:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE ROOFBAR

Non contractual photo

An outdoor deck dominated with an illuminating oblong bar offering mesmerizing views of Victoria Harbour and Victoria Park, serving sophisticated cocktails created with artisanal spirits and impressive snacks. An in-house DJ performs every night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 603

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,355 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,558 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Splendid stay

Customer review rating 5.0/5

Michael A. Solo - 23/01/2021 Confirmed reviews ALL

Spent my birthday eve in the room. Got upgraded and the view from the room was very nice. Amenities were good and really loved the birthday decorations and also the final touches such as the birthday surprises. Many thanks to Hannah from the front desk who made my cake day a special one :D

Excellent Staff

Customer review rating 5.0/5

Roy L. Families - 20/01/2021 Confirmed reviews ALL

Very warm and sincere lounge staffs, they gave my mother a little paper cow when they were informed my mother birthday

Well located

Customer review rating 4.0/5

Cecilia C. Friends - 20/01/2021 Confirmed reviews ALL

Convenience

Well located and excellent service

Customer review rating 4.0/5

Af Couples - 19/01/2021 Confirmed reviews ALL

All staff from reservation centre/PLAYT/Pullman hotel lobby front desk/room service/executive floor team are helpful, polite and sincere. The arrangement makes our anniversary celebration a special one. Room condition is okay, still the interior design of rooms could be more stylish though.

Nice Accor hotel in Hong Kong

Customer review rating 3.5/5

Calvin C. Families - 19/01/2021 Confirmed reviews ALL

I was staying at Pullman Park Lane Hong Kong Hotel for one night with my family. The lounge was renovated and become a big lounge overlooking the Victoria harbour. I am impressed by the lounge for its environment and staff and very happy that it is still operated under pandemic because the lounges in other Accor hotels in Hong Kong where their were sadly closed. The breakfast was delicious. The room is functional. The only slight disappointment was the only one tier upgrade for Accor platinum member which might seem stingy in the loyalty perspective and especially under current pandemic situation. My suggestion is that Accor hotels should step up with its soft benefit to its loyalty members as other hotel chains like Marriott and Hyatt done.

Good location and service

Customer review rating 4.5/5

P. Couples - 19/01/2021 Confirmed reviews ALL

Before checking in, we visited the Peak. After checking, we shopped at Times Square, Windsor House and SOGO. We also walked In Victoria Park after enjoyed the breakfast. Service at executive lounge, Skye and Platy were good. Staff was friendly and helpful.

Phone charging

Customer review rating 3.5/5

Anonymous Couples - 17/01/2021 Confirmed reviews ALL

Better T. include wireless charger in the room

Pleasant stay

Customer review rating 4.5/5

Mag K. Couples - 15/01/2021 Confirmed reviews ALL

We can’t travel aboard during the pandemic. My husband likes to spend a night in the city on his birthday. Loyalty service officer Ms. Cindy Yeung and her team brought us to another level of experience in the local hotel. She's doing her good job. We enjoyed it and thank you, everyone! We'll be back F&B staffs were friendly and helpful. BTW I like the Earl Grey tea (Harney & Son)at Playt rather then Ebb+ (TWG tea).

EXCEPTIONAL. IN EVERY WAY!

Customer review rating 5.0/5

Shona M. Families - 13/01/2021 Confirmed reviews ALL

I have travelled the world and stayed in many a hotel, lived in HK for 42 years and never had the pleasure of staying at you hotel. It was exceptional. We had a terrible experience with our apt and rushed to your hotel at 9am in hope of getting a room, there was no questions asked and check in was super quick and my requirements were met. Staff around the hotel were all so pleasant and very accomodating with my young daughter ( she LOVED THE BATHTUB) Room service was so timely and food was of excellent quality. we LOVED our stay and for this price and this caliber of service, we will be certainly returning and recommending your hotel to all our HK friends with families. Thank you so much for the memories, A great all rounds hotel is a rarity. Kind regards,, Shona M.

Customer review rating 5.0/5

Erica Families - 12/01/2021 Confirmed reviews ALL

Excellent service

Pleasant stay

Customer review rating 4.0/5

Anonymous Couples - 12/01/2021 Confirmed reviews ALL

Nice room Staff in good manner

Dear Ms C., Thank you for the kind review of our hotel! We are glad that you enjoyed every aspect of your stay. It is reviews like this one that our staff work so hard for, rest assured your comments will be shared with the team. Your feedback will serve as an encouragement to the team to continuously strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - 11/01/2021 Confirmed reviews ALL

Good

Dear Ms P., Thank you for the kind review of our hotel! We are glad that you enjoyed your stay with us. Your feedback is important for us to enhance guests' future satisfaction. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.5/5

P. Couples - 09/01/2021 Confirmed reviews ALL

Room is clean n location is perfect. Staff are friendly and service is very good. Room service appl somehow did not work well n need to use paper menu eventually. Also, don’t know how to play music with the blue connection

Dear P., Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We valued your feedback greatly for us to closely monitor our facilities to enhance guest satisfaction. We appreciate your choosing our hotel for your staycation and look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

good location

Customer review rating 4.0/5

Kenneth Couples - 08/01/2021 Confirmed reviews ALL

prime location wall was kind of thin as i can hear the tv from the other room room interior quite aged

Dear Kenneth, Thank you for your kind review of our hotel. We valued your feedback greatly for us to constantly monitor and assessing our quality of facilities to enhance guests' future experience. We appreciate your sharing your concerns and it is our hope to have the opportunity to better serve you in the future. Sincerely, Guest Experience Manager

Good location, good food

Customer review rating 4.0/5

Ivan Couples - 08/01/2021 Confirmed reviews ALL

The room was a bit cold with the low temperature on 31/12 and 1/1.

Excellent stay!

Customer review rating 5.0/5

Brian Couples - 08/01/2021 Confirmed reviews ALL

Excellent stay with newly renovated room!

Dear Brian, Thank you for the kind review of our hotel! We are glad that you enjoyed every aspect of your stay. Your feedback will serve as an encouragement to the team to continuously strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Good location

Customer review rating 3.5/5

Eva Families - 08/01/2021 Confirmed reviews ALL

Bathroom outdated. The water tank for the toilet waste a lot of water! Should change a smaller tank or set adjustment to small and big flush unit.

Excellent quarantine hotel - super good

Customer review rating 4.0/5

Peter W. Couples - 07/01/2021 Confirmed reviews ALL

Luxury within a quarantine period is tough to achieve, Park Lane achieves it! Just think of what you need when you are locked in a room, Park Lane delivers it!

Dear Mr W., Thank you so much for your kind review and for taking the time to share your excellent experience on TripAdvisor community. We truly appreciate your recognition and will continuously strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Very good services

Customer review rating 4.0/5

Patrick F. Couples - 06/01/2021 Confirmed reviews ALL

Quick responses to my requests Well trained replies Good manner

Dear Mr f., We are glad to know that you had a wonderful stay at our hotel and particularly enjoyed the services from the team. Your feedback serves as an encouragement to the team to continuously strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.5/5

Fergus Solo - 05/01/2021 Confirmed reviews ALL

Had no problems during my quarantine, great service too

Dear Fergus, Thank you for the kind review of our hotel! We are glad that you enjoyed your quarantine your stay with us. It is reviews like this one that our staff work so hard for, rest assured your comments will be shared with the team. Your feedback will serve as an encouragement to the team to continuously strive for excellence. We look forward to welcoming you again in the near future. Sincerely, Guest Experience Manager

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