Grand Mercure Malang Mirama

Customer review rating (ALL Rating) 4.7/5 1,915 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Within walking distance of the famed PLAZA ARAYA.

  • Strategically located near Abd Rahman Saleh Malang Airport

  • Near to Sarinah Mall Malang and other major shooping centres along Jenderal Basuki Rachmat.

  • Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.

  • Only 15 minutes by walking from Immigration and near the tourism Board Office.

Our accommodation(s)

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Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,915 reviews

The best staycation so far...

Customer review rating 4.5/5

Hendro Families - Confirmed reviews ALL

Definitely repeat order.. Hopefully soon

Excellent stay

Customer review rating 5.0/5

Mita P. Business - Confirmed reviews ALL

Very nice & polite people, good working, and nice place

Dear MITA P., Sugeng Enjing! Greetings from Grand Mercure Malang Mirama! We're thrilled to hear that you had an excellent stay with us! Thank you for your kind words about our staff and the overall experience. Providing exceptional service and a pleasant environment for our guests is always our top priority. We're glad that you found our team to be very nice and polite, and that you enjoyed your time at our property. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future! Maturnuwun Sincerely, Sugito Adhi General Manager

Customer review rating 4.5/5

Gr*ce G. Families - Confirmed reviews ALL

Our 2nd visit, nice stay, clean n spacious room, friendly n helpful staff. Will be back for sure.

Dear GRACE G., Sugeng Enjing! Greetings from Grand Mercure Malang Mirama! We're thrilled to hear that you enjoyed your second visit with us! Thank you for your kind words about our clean and spacious rooms, as well as our friendly and helpful staff. It's wonderful to know that we've met your expectations once again. We're looking forward to welcoming you back for your next visit, and we'll do our best to ensure that your experience is just as pleasant as before. If there's anything specific you'd like us to prepare for your next stay, please don't hesitate to let us know. Thank you for choosing to stay with us again, and we can't wait to see you soon! Maturnuwun Sincerely, Sugito Adhi General Manager

Best in the city

Customer review rating 4.5/5

Min Families - Confirmed reviews ALL

Compared to other hotels in the city, this is simply the best, most modern design, price is high but acceptable for the level of quality you get. Breakfast is good, food choice is abundant. Kids love the playground and the big swimming pool slide.

Dear MINTARJA S., Sugeng Enjing! Greetings from Grand Mercure Malang Mirama! Thank you for your glowing review! We're thrilled to hear that you consider our hotel to be the best in the city. Providing a modern design and high-quality experience is always our goal, and we're delighted that you found our offerings to be up to your standards. It's great to know that you enjoyed our breakfast spread and found the food choices abundant. We're especially pleased to hear that your kids loved the playground and the big swimming pool slide! Ensuring that families have a wonderful time during their stay is important to us. Thank you for your kind words and for choosing to stay with us. We hope to welcome you back for another fantastic experience soon! Maturnuwun Sincerely, Sugito Adhi General Manager

A pleasant stay

Customer review rating 5.0/5

Giri R. Families - Confirmed reviews ALL

A pleasant stay during our short trip to Malang

Dear GIRI R., Sugeng Enjing! Greetings from Grand Mercure Malang Mirama! We very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Maturnuwun Sincerely, Sugito Adhi General Manager

Other web-users rate our hotel

  • 373 reviews 8.8/10 Location
  • 1,528 reviews 9.3/10 Room
  • 1,862 reviews 9.3/10 Service
  • 17 reviews 7.3/10 WiFi
  • 816 reviews 9.2/10 Amenities
  • 807 reviews 9.4/10 Cleanliness
  • 729 reviews 9.5/10 Vibe
  • 629 reviews 9.2/10 Breakfast

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