Grand Mercure Bali Seminyak 5 stars

Customer review rating (ALL Rating) 4.4/5 450 reviews

Best price
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Grand Mercure Bali Seminyak - Image 1
Grand Mercure Bali Seminyak - Image 2
Grand Mercure Bali Seminyak - Image 3
Grand Mercure Bali Seminyak - Image 4
Jalan Arjuna No. 40 Seminyak, Kecamatan Kuta, Badung, 80361 BADUNG, Indonesia

Description

Hotel extras

  • 5 minutes walking distance to Double Six beach

  • Large size rooms with balcony and generous bathroom including a shower and bathtub

  • Infused with Balinese local tradition in every aspect of the hotel.

  • Strategic location with renown entertainment and shopping outlets in Legian and Seminyak.

  • Kids friendly with Kids Club & Kids Pool available

Our accommodation(s)

Hotel location

Grand Mercure Bali Seminyak

Jalan Arjuna No. 40 Seminyak, Kecamatan Kuta, Badung
80361 BADUNG
Indonesia

GPS:-8.69666, 115.16325

Telephone
Fax +62 361 9342900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BATUR

Batur All-Day Dining Restaurant indulge the palate with iconic Balinese cuisine including Ayam Betutu and Sate Lilit or with a dish from our a la carte menu featuring a wide selection of Authentic Nusantara, Asian, and Western delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  450 reviews

Nice Stay, Need an Extra Touch on the Room

Customer review rating 5.0/5

Rendy H. Families - Confirmed reviews ALL

Location was great, close to the beach. However, going to hotel itself requires a lot of efforts, specifically when local ceremony is blocking some key road access. Our junior suite room was so spacious, but on the dining area we think it needs some extra touch, maybe adding console table or moving the sideboard for beverages on that side. Easiest is to add painting on that particular area so it won't be too "quiet". We love the headboard, lovely. Bedding, excellent. Crystal clear swimming pool, one of the best while we stayed in Bali (moving from Courtyard & TRIBE). Kids pool was large enough for our kids. Look forward for another stay, hopefully a longer one. Thanks for all the staffs.

Dear Mr. RENDY H., Om Swastyastu, Thank you for sharing your feedback on your recent stay at our hotel. We're glad to hear that you enjoyed the location, spaciousness of the junior suite room, and the amenities such as the swimming pool. Your suggestions regarding the dining area are appreciated, and we will certainly take them into consideration for future improvements. We're delighted to hear that Priscilla from the front office provided excellent service, and we will pass on your kind words to her. Regarding the issue with the structure underneath the wash basin, we apologize for any inconvenience caused. We will address this promptly to ensure that our guests have a comfortable and pleasant experience during their stay. Thank you for choosing our hotel, and we look forward to welcoming you back for another stay, hopefully a longer one, in the future. Warm regards,

A bit dissapointed

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

One of my rooms door was cracked that we can peek inside of the room from the outside.. and its really dissapointing when we can only ask for 4 bottles of water

Dear Mr. REYNARD B., Om Swastyastu, We're sorry to hear about the disappointment you experienced during your stay at Grand Mercure Bali Seminyak. Please accept our sincerest apologies for the inconvenience caused by the cracked door in one of your rooms. This does not reflect the high standards of service and maintenance we aim to uphold. Rest assured, we will address this issue promptly to ensure it does not happen again in the future. Regarding the water bottles, we apologize for any inconvenience caused by the limitation. Your feedback is valuable to us, and we will review our policies to ensure a more satisfactory experience for our guests in the future. We appreciate your feedback as it helps us improve our services. Should you choose to stay with us again, we'll do our best to exceed your expectations. Warm regards, Management

Good Stay

Customer review rating 4.5/5

Ria Families - Confirmed reviews ALL

Location Near Double Six Beach. Suite Room Very Nice Decorated. Friendly staff. One thing that bothers me why we have to pay if we want to borrow plates?

Dear Mrs. LORIA C., Om Swastyastu Thank you for taking the time to share your recent experience at Grand Mercure Bali Seminyak. We are delighted to hear that you enjoyed the location near Double Six Beach, the beautifully decorated suite room, and the friendly service provided by our staff. We apologize for any inconvenience regarding the policy for borrowing plates. It's important for us to ensure that our policies are clear and fair for all guests. We will review this with our restaurant team, especially in cases where VIP Platinum members should not be charged for such services. Your feedback is invaluable to us as we continuously strive to improve our services and offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Management

Great Location

Customer review rating 5.0/5

Chris W. Solo - Confirmed reviews ALL

Close to the beach and shops

Dear CHRIS W., Om Swastyastu, We very much appreciate your comments regarding your stay at the Grand Mercure Bali Seminyak. We're delighted to hear that you enjoyed our hotel's location, close to both the beach and shops. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience in the future. Warm regards, Management

Very average

Customer review rating 1.5/5

Non R. G. Families - Confirmed reviews ALL

Not enough sunbeds so couldn’t relax with family around pool, expensive for average quality food and drinks, slow service and inexperienced staff.

Dear Mrs. KRISTINA C., Om Swastyastu, We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your feedback regarding the availability of sunbeds, room condition, air conditioning noise, and the quality of food and drinks have been taken seriously. Please know that we are actively addressing these issues to ensure a better experience for our guests in the future. Your comments regarding the service and staff experience have also been noted, and we will provide additional training to ensure that all members of our team meet our guests' expectations. We appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Warm regards, Management

Other web-users rate our hotel

  • 634 reviews 9.6/10 Location
  • 908 reviews 8.7/10 Room
  • 1,235 reviews 9/10 Service
  • 13 reviews 9.8/10 WiFi
  • 463 reviews 8.8/10 Cleanliness
  • 383 reviews 8.2/10 Breakfast
  • 380 reviews 8/10 Comfort
  • 337 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.