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Novotel Geelong Hotel 4 stars

Customer review rating 4.4/5 10,283 reviews

ALLSAFE approved hotel

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Novotel Geelong
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+ 22 Services

Hotel extras

  • Waterfront location

  • Refurbished accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, steam room, bay-view sun deck

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 geelong
australia

Tel: +61352231377

Fax: (+61)3/52233417

Check-in from 15h00

Check out up to 11h00

  • GEELONG BUS DEPOT :  Geelong Geelong

  • By plane

    AVALON AIRPORT At 27km / 16.78 miles

  • By plane

    TULLAMARINE AIRPORT At 85km / 52.82 miles - Shuttle paying

  • By train

    GEELONG RAILWAY At 1.1km / 0.68 miles

GPS :-38.144708, 144.363452

Our accommodation(s)

Standard King Room with Balcony

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard Twin Room with Balcony

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior King Room with Balcony

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Deluxe King Room with Bay View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior King Room with Bay View

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Views: Bay view, Panorama view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Accessible Queen Room

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Accessible Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Rooms

Our restaurants and bars

WATERFRONT RESTAURANT

Type of cuisine: International

Situated on Geelong's vibrant waterfront precinct with amazing views and alfresco area, the restaurant serves delicious cuisine featuring local produce and seasonal specials complemented by local wines. Restaurant available for private functions.

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WATERFRONT BAR AND LOUNGE

Non contractual photo

Located on the stunning Geelong waterfront with bay views, relax inside or on the alfresco area. Offering a wide selection of local wines, beers, cocktails and snacks, it is the perfect venue for a drink with friends, family and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 200

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Geelong

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,283 reviews

tripadvisor

TripAdvisor Rating 4.0/5

994 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great spot

Customer review rating 5.0/5

Hans A. Couples - 02/05/2021 Confirmed reviews ALL

Friendly staff, great room, dinner with friends was excellent as was the buffet breakfast although less than normal but 50Þarer than last time. We will be back.

Hi Hans, Thankyou for your lovely feedback, i look forward to sharing your review with my team. Apologies regarding the cleanliness of your room I have addressed this with our housekeeping team to ensure we improve in this area. We look forward to welcoming you back again soon. Warm Regards Tony Dasovic Front Office Duty Manager

Hotel is lovely

Customer review rating 3.5/5

Jake Solo - 02/05/2021 Confirmed reviews ALL

Hotel room was nice and lovely, however went to restaurant in the morning and no one was there to seat you, I went once and waited, went to reception, went back again and still no one to great you and seat you. I went to a cafe nearby instead. The beverage list in the room is also minimal.

Hi Jake, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your comments and your overall hotel review and score were fantastic and on behalf of my team I wanted to personally respond to you and say thanks and how much we appreciate your feedback. I'm sorry to hear of your experience with the restaurant in the morning with breakfast and I have spoken to our Food & Beverage team to insure moving forward there is always someone present to seat and greet our guests coming in for breakfast. Thank you for staying at Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm Regards, Tony Dasovic Front Office Duty Manager

Great location, restaurant and amenities

Customer review rating 5.0/5

Kirsten Couples - 02/05/2021 Confirmed reviews ALL

Comfortable stay. Great food and room

Dear Kirsten M., Thank you so much for taking the time to complete our guest survey and score. Please know I have shared your experience with our team. Your comments regarding locations, restaurants, amenities and your overall hotel review and score were fantastic and on behalf of our team I wanted to personally respond to you and say thanks and how much we appreciate your feedback. Thank you for staying at Novotel Geelong and our team and I will look forward to welcoming you back really soon. Warm regards, Mohammad Pasha Front Office Shift Leader

Perfect convenient location to the railway station and Westfield shopping centre and abundance of fine easiest.

Customer review rating 5.0/5

Kim H. Solo - 02/05/2021 Confirmed reviews ALL

Perfect in every way,although it was just a two night staycation.I will certainally be returning again,for my third stay.

H Kim, Thankyou for your lovely feedback. It's wonderful to hear we are keeping our guests happy. I look forward to sharing your review with my team. We look forward to welcoming you back soon. Warm Regards Tony Dasovic Front Office Duty Manager
Customer review rating 4.5/5

Margaret S. Couples - 02/05/2021 Confirmed reviews ALL

Location was excellent. Staff were all very helpful, obliging and friendly. Would certainly visit again.

Hi Margaret, Thank you so much for taking the time to complete our guest survey and score - please know I have shared your experience with my team. Your comments and your overall hotel review and score were fantastic and on behalf of my team I wanted to personally respond to you and say thanks and how much we appreciate your feedback. Thank you for staying at Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm Regards, Tony Dasovic Front Office Duty Manager

A little smoky

Customer review rating 3.0/5

Michael S. Couples - 02/05/2021 Confirmed reviews ALL

Unfortunately whether it was the kitchen downstairs or from the nearby restaurants there was a fair amount smoke in the room.

Hi Michael, Thankyou for your review and we appreciate the honest constructive feedback. I'm unsure what may have caused your room to be smokey it is not generally a problem we come across and we have not had any other reports of the smokey smell in the room you were in since. Apologies that this had a negative impact on your stay, please feel free to advise the front desk team if you ever have a issue with the room so that we can action and resolve it right then and there. We hope to welcome you back again, and please reach out to me when you plan on booking again and i will personally look after your booking. Warm Regards Tony Dasovic Front Office Duty Manager

A good holiday

Customer review rating 5.0/5

Cindy L. Couples - 01/05/2021 Confirmed reviews ALL

Everything about our trip to the Novatel Geelong was perfect. We had come previously in December last year while a few restrictions were in place and we were disappointed then, particularly as we’re not informed. We are very happy now with the procedures that have been put in place for everyone safety

Dear Cynthia P., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

Good location, helpful staff

Customer review rating 4.5/5

Alison Business - 30/04/2021 Confirmed reviews ALL

Facilities very clean. Congratulations to the staff for their welcoming manner and service throughout the facility.

Dear Alison G., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mohammad Pasha Front Office Shift Leader

Good location. An earlier check in would have been good instead of 3pm

Customer review rating 4.0/5

Louise C. Couples - 29/04/2021 Confirmed reviews ALL

Room was basic for the amount charged but clean. The $100 bond was absolutely ridiculous and the staff must have been embarrassed having to ask. Was not expecting to pay that after having to pay $350 for a room. Breakfast was lovely and all the staff were very nice and helpful, no complaints there.

Dear Louise C., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. Please note that early check in is always subject to availability and $100 security bond is the requirement for all type of bookings. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for staying at Novotel Geelong and rest assured from this point forward we will work hard to deliver a higher level experience. Warm regards, Mohammad Pasha Front Office Shift Leader

It was very nice

Customer review rating 5.0/5

Anonymous Couples - 29/04/2021 Confirmed reviews ALL

Very nice

Dear Frank, We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive feedback. I will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Sahil General Manager

Good stay

Customer review rating 4.0/5

Orlando M. Business - 28/04/2021 Confirmed reviews ALL

Book in for business , the rooms were clean and the service was great, the young man who check me in was a gentlemen and professional i have stay in hundreds of hotels in the last 20 years this was very a very good experience.

Dear Orlando, We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive feedback. I will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Sahil General Manager

Great location and Views

Customer review rating 5.0/5

Kristine B. Friends - 28/04/2021 Confirmed reviews ALL

Only stayed for one night, wished it was longer, excellent customer service. Had a great view from Balcony, beds were comfy, room was very quiet. Will definitely stay again but for longer.

Dear Kristine, We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive feedback. I will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Sahil General Manager

Nice Location

Customer review rating 4.0/5

Gary J. Families - 28/04/2021 Confirmed reviews ALL

Receptiion staff could not have been more helpful and the room was clean and well presented. I cannot see why I had to pay for valet parking when my car was left in front of the hotel all night after I returned just after 11pm. It was the same for my daughter car

Hi Gary, Thank you for the lovely feedback it's always delightful to share this with my team. In regards to the valet parking, apologies the parking was not clearly explained our staff should have informed you that even if it stays on our driveway the fee still applies. Please feel free to contact me next time you plan on staying and i will personally look after booking given the misunderstanding with the valet on this occasion. Warm Regards Tony Dasovic Front Office Duty Manager

Well located, Great Staff

Customer review rating 5.0/5

Lynda O. Couples - 27/04/2021 Confirmed reviews ALL

We had a wedding and asked if possible could we get into our room before 3pm. While no promises were made they did say they would try their best and was so happy when we were allowed to go into our room at 2pm. Thank you Novotel Geelong

Dear Philip O., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I'm very please to hear that we were able to meet your request for an early check in and that the staff were friendly. I do apologise for the wait time for breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron James Senior Duty Manager

Great Hotel, Fantastic Location and friendly staff

TripAdvisor rating 5.0/5

kevinsingh2018 30/03/2021 TripAdvisor review

Absolutely love staying in this Hotel. The staff are friendly and the property is kept very neat and tidy. I have neven been let down by the team and the facilities. Due to COVID the room minibar and munchies have disappeared and you have to book the gym and restaurant. Hopefully freedom will return in due course.

Hi kevinsingh2018, Thank you for coming back to stay at Novotel Geelong and for taking the time to write a review. We appreciate your five star rating and your great comments. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Overnight Stay & Dine

TripAdvisor rating 5.0/5

Jayv40 18/03/2021 TripAdvisor review

Very good service from all staff we dealt with. Made to feel very welcome by receptionist Carolyn and car parking valet (name not known) who was most helpful when we had some difficulty with the lift activation. Restaurant staff also very courteous and attentive.

Hi Jayv40, Thank you for choosing to stay at Novotel Geelong and for your five star rating. We appreciate you taking the time to write a review and for your wonderful feedback about Carolyn & the team. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Nice and friendly service

TripAdvisor rating 5.0/5

Rosscoe3010 16/03/2021 TripAdvisor review

Staying at the Novotel Geelong was a very pleasant experience. No covid issues as the staff and hotel was clean and easy to see that self sanitation was a high priority. Our room had great views over the bay and promenade and we were very happy with the cleanliness of the room. Easy walking distance to a lot of what Geelong has to offer. Thoroughly enjoyed the stay.

Hi Rosscoe3010, Thank you for visiting Novotel Geelong and for your five star rating. We appreciate you taking the time to write a wonderful review and to read that you thoroughly enjoyed your stay. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Good to get back

TripAdvisor rating 5.0/5

housesounds 08/03/2021 TripAdvisor review

Had a great stay last week after so long not being able to go anywhere for so long due to covid restrictions. The property was clean and staff very aware of the protocols required. Meals and drinks were almost normal and staff do an excellent job. The property being where it is lends itself to great walks and close to bars and eateries. So very good to get back and travel again.

Hi luckiebard, Thank you for your five star rating and for choosing to stay at Novotel Geelong as your first trip in a long time. We are so pleased to read that you had fantastic visit and that you were able to explore the city. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Great getaway

TripAdvisor rating 4.0/5

luckiebard 07/03/2021 TripAdvisor review

My wife and I enjoyed a delightful stay. Friendly and helpful front office team backed up with breakfast crew. Convenient location and suited our needs with everything within walking distance of pre booked restaurant and cocktail bar.

Hi luckiebard, Thank you for staying at Novotel Geelong and for sharing your review. We appreciate your feedback and have shared this with our Front Office and Food & Beverage team. it is also wonderful to read that you and your wife had a great getaway. We look to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Great location

TripAdvisor rating 4.0/5

Jenny S 15/02/2021 TripAdvisor review

I enjoyed my stay at the hotel, my two criticisms are 1. The twin room I was given was not the same as the one photographed on email site, but instead smaller. 2. The twin beds. were a lot narrower than those I have used in other Accor hotels and were incredibly hot, the heat generated from the mattress or the protectors. In fact my son described his as sleeping in a sauna. No, air conditioning only changes the top of the body not the contact with the mattress etc.

Hi Jenny, Thank you for choosing to stay at Novotel Geelong and we are pleased that you enjoyed the hotel and location. We are sorry to read that you were disappointed by the twin rooms. We look forward to welcoming you back to Novotel Geelong in the future. Warm regards, Karen Jackson Director of Sales & Marketing

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