Novotel Geelong Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 10,702 reviews

ALLSAFE approved hotel

Information message

Novotel Geelong
See on a map
+ 21 Services

Hotel extras

  • Waterfront location

  • Refurbished accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, steam room, bay-view sun deck

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Geelong

10 14 Eastern Beach Road
3220 geelong
australia

Fax: (+61)3/52233417

Check-in from 15h00

Check out up to 11h00

  • GEELONG BUS DEPOT:  Geelong Geelong

  • By plane

    AVALON AIRPORT At 27km / 16.78 miles

  • By plane

    TULLAMARINE AIRPORT At 85km / 52.82 miles - Shuttle paying

  • By train

    GEELONG RAILWAY At 1.1km / 0.68 miles

GPS:-38.144708, 144.363452

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WATERFRONT RESTAURANT & ALFRESCO

Situated on Geelong's vibrant waterfront precinct with amazing views and alfresco area, the restaurant serves delicious cuisine featuring local produce and seasonal specials complemented by local wines & beers. Restaurant available for private functions.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 200

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Geelong

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,702 reviews

TripAdvisor Rating 4.0/5

1,000 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located and great staff

Customer review rating 4.5/5

Graham Couples - 05/12/2021 Confirmed reviews ALL

We stayed here for 2 nights this week and thoroughly enjoyed our time there although the restaurant was closed due to the lack of staff which is a problem in the hospitality industry. Room was facing the waterfront and had good views. Bed was comfortable and shower was a stand alone and not over a bath which is preferable for us. Points were credited into our account quickly and we are now Diamond members. We will be back when restaurant opens.

Customer review rating 3.5/5

Charon V. Families - 04/12/2021 Confirmed reviews ALL

We enjoyed being close to the town center, however missed not having toaster, microwave in the room.

Awesome location and lovely place

Customer review rating 4.5/5

Shantelle Couples - 01/12/2021 Confirmed reviews ALL

All in all was a great place to stay the only issues we had was the aircon not cooling down properly. Other than that we loved it

Good stay

Customer review rating 4.0/5

Anonymous Friends - 30/11/2021 Confirmed reviews ALL

pleasant

Well located, very clean and lots of friendly staff

Customer review rating 4.5/5

Kristin Families - 30/11/2021 Confirmed reviews ALL

My daughter and I were in town to facilitate my son's sleepover party with friends. We enjoyed the breakfast and the room, everything was very clean and staff were very friendly.

Poor Service

Customer review rating 1.5/5

Eric S. Couples - 30/11/2021 Confirmed reviews ALL

I came to stay for the restaurant, the pool and the local area. I rang the hotel and booked in for dinner on the first night only to find out on arrival that the restaurant was booked for a private event. O. K. so room service, no that was not available due to the function. During the day I decided to go for a swim only to find out the pool had been leased out for private exercise classes. Your only saving grace was the staff at the lower level. The women serving the rooms were pleasant and always said hello, the staff in the restaurant were excellent. Not Happy. Eric S.

Locality on the waterfront.

Customer review rating 5.0/5

Fran H. Solo - 30/11/2021 Confirmed reviews ALL

I like to stay at the Novotel when I visit for functions at the Geelong Cats. It's convenient and I enjoy the hotel and staff.

Excellent location, great breakfast

Customer review rating 4.5/5

Kirby Couples - 30/11/2021 Confirmed reviews ALL

We love the Novotel. The location is beautiful, the staff professional and friendly, and the buffet breakfast is amazing. The rooms are quite small, but beautifully clean and modern. We’ve stayed her twice now and will stay here again.

Weekend break

Customer review rating 5.0/5

Jen C. Friends - 30/11/2021 Confirmed reviews ALL

We were having dinner at the restaurant across the road, so positioning of the hotel was perfect. We shared the experience with another couple. Great stay. Nothing was too much trouble for the staff.

Great position and friendly staff.

Customer review rating 4.0/5

Ivan A. Couples - 30/11/2021 Confirmed reviews ALL

Our third visit and as usual everything was great. Love the location and friendly and efficient staff.

Great location!

Customer review rating 4.5/5

Richard Couples - 29/11/2021 Confirmed reviews ALL

Loved the welcoming staff and received fantastic service.

The service was excellent. The staff could not have been more helpful

Customer review rating 4.5/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

The staff were amazingly attentive and helpful. You need new pillows. They were not very comfortable.

Dear Jennifer L., We very much appreciate your comments regarding your stay at the Novotel Geelong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Bryan Dennis General Manager

Booking in and car parking very easy.

Customer review rating 4.5/5

D &. K. C. Couples - 28/11/2021 Confirmed reviews ALL

We loved it. Great position and great staff.

a once exceptional hotel, now tired and lacking care from staff and management

TripAdvisor rating 2.0/5

g-camp-12 Business - 27/11/2021 TripAdvisor review

putting COVID factors aside, the room wasn't detail cleaned before arrival - dust build up all around the floor skirtings, power outlets, benches and walls. Curtain railing broken, room phone broken (couldn't even call reception). Disinterested and non-informative staff from arrival to end of stay.

Hi glenncampbell2021, Thank you for your staying at Novotel Geelong and for your feedback. I am sorry to read of your experience and have shared your comments with the relevant teams. We will also check the room you stayed in so we can action the shortfalls. We do look forward at the opportunity of welcoming you back. Kind regards, Karen Jackson Director of Sales & Marketing

Excellent Hotel and Location

TripAdvisor rating 5.0/5

Ellen S 10/11/2021 TripAdvisor review

The staff were welcoming, helpful and nothing was too much trouble regardless of the request. The room was well appointed, extremely clean and comfortable. I had the most amazing mushroom and wilted spinach gnocchi from the Waterfront Restaurant within the Hotel. Breakfast was also well presented, looked appealing and tasted great. The restaurant staff were as equally as delightful as the Reception and Concierge. I have stayed here before and was delighted on that occasion as well. I will definitely stay here again.

Hi Ellen, Thank you for choosing to stay at Novotel Geelong and for your five star rating. We appreciate you taking the time to write a wonderful review and it is great to read about your experience. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Waterfront Escape

TripAdvisor rating 5.0/5

colbowrights 18/10/2021 TripAdvisor review

A great place to allow easy access to the Geelong Waterfront. View from our room added to the experience. Our room was well presented and a credit to the housekeeping team. All staff were polite and only too keen to assist. 10/10

Hi colbowrights, Thank you for choosing to stay at Novotel Geelong and for your five star rating. We appreciate you taking the time to share your feedback. It is great to read about the wonderful service that you received from the team. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Fantastic service

TripAdvisor rating 5.0/5

aed99400 20/09/2021 TripAdvisor review

Service, food, room and view were all fantastic…the staff were amazing, and nothing was to much trouble for them. The location was terrific…thoroughly enjoyed our stay!! Thank you to all the staff. Will stay again

Hi aed99400, Thank you for choosing to stay at Novotel Geelong and for taking the time to write a review. It is wonderful to read your feedback about our amazing team and so pleased that you enjoyed your stay. We look forward to welcoming you back soon. Warm regards, Karen Jackson Director of Sales & Marketing

Great Hotel, Fantastic Location and friendly staff

TripAdvisor rating 5.0/5

kevinsingh2018 30/03/2021 TripAdvisor review

Absolutely love staying in this Hotel. The staff are friendly and the property is kept very neat and tidy. I have neven been let down by the team and the facilities. Due to COVID the room minibar and munchies have disappeared and you have to book the gym and restaurant. Hopefully freedom will return in due course.

Hi kevinsingh2018, Thank you for coming back to stay at Novotel Geelong and for taking the time to write a review. We appreciate your five star rating and your great comments. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Overnight Stay & Dine

TripAdvisor rating 5.0/5

Jayv40 18/03/2021 TripAdvisor review

Very good service from all staff we dealt with. Made to feel very welcome by receptionist Carolyn and car parking valet (name not known) who was most helpful when we had some difficulty with the lift activation. Restaurant staff also very courteous and attentive.

Hi Jayv40, Thank you for choosing to stay at Novotel Geelong and for your five star rating. We appreciate you taking the time to write a review and for your wonderful feedback about Carolyn & the team. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Nice and friendly service

TripAdvisor rating 5.0/5

Rosscoe3010 16/03/2021 TripAdvisor review

Staying at the Novotel Geelong was a very pleasant experience. No covid issues as the staff and hotel was clean and easy to see that self sanitation was a high priority. Our room had great views over the bay and promenade and we were very happy with the cleanliness of the room. Easy walking distance to a lot of what Geelong has to offer. Thoroughly enjoyed the stay.

Hi Rosscoe3010, Thank you for visiting Novotel Geelong and for your five star rating. We appreciate you taking the time to write a wonderful review and to read that you thoroughly enjoyed your stay. We look forward to welcoming you back. Warm regards, Karen Jackson Director of Sales & Marketing

Our most recent 20 reviews

In partnership with TripAdvisor