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Mercure Luxor Karnak 5 stars

Customer review rating 4.4/5 728 reviews

ALLSAFE approved hotel

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Mercure Luxor Karnak
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+ 25 Services

Hotel extras

  • Free WIFI

  • Outdoor swimming pool

  • Rooms with private terraces

  • Tennis and squash courts

  • Bar with live music

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Luxor Karnak

El Zinia Gebly Street
 luxor
egypt

Tel: +20952378025

Fax: (+20)95/2378027

Check-in from 12h00

Check out up to 12h00

  • LUXOR BUS STATION : 

  • By plane

    LUXOR INT AIRPORT At 18km / 11.18 miles

  • By train

    LXR RAILWAY STATION At 7km / 4.35 miles

GPS :25.740725, 32.665542

Our accommodation(s)

The hotel offers 325 rooms and 22 suites, all with peaceful garden view are fitted with air-conditioning, satellite TV, direct dial phone, minibar and safe.

Standard Room with 2 single beds Garden side

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed, Garden side

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds River side

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed, River side

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Suite with 1 king-size bed and sofa

  • Max. number of persons: 3
  • Area: From 54 / 581 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Suite with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 69 / 743 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

O NILE

Type of cuisine: International

With its magnificent view to the Nile and the terrace on the garden, the restaurant offers à-la-carte menu for lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OPET RESTAURANT

Type of cuisine: International

Designed as a pharaonic temple, Opet restaurant offers a dining experience where you taste variety of international and local dishes in a buffet style with different evening themes and unique atmosphere.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KARNAK RESTAURANT

Type of cuisine: Barbecue

Located next the swimming pool with a view of the Nile, the open air offers grills, and light meals.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CARTER BAR

Non contractual photo

Enjoy a wide selection of cocktails, international drinks, blended coffee and tea along with evening live entertainment. Carter's Bar opens daily from 4pm till midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNDOWNER BAR

Non contractual photo

A beautiful terrace located directly on the Nile. Enjoy the sunset while having your tea or coffee. You will return back to 50's of the previous century while enjoying the lovely atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOORICH CAFE

Non contractual photo

An Arabic designed place. Located in the lobby area, offers cocktails, hot beverages, snacks and sandwiches and evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 348

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Luxor Karnak

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

728 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,824 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent Value

Customer review rating 5.0/5

Jeff Solo - 29/04/2021 Confirmed reviews ALL

Clean rooms, beautiful grounds away from the masses of downtown Luxor, extensive breakfast and extremely affordable half-board option. An excellent value overall. I could have stayed here for a week.

Dear JEFFREY R., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Great Service

Customer review rating 4.5/5

Karen Friends - 27/04/2021 Confirmed reviews ALL

Had a wonderful stay , our 1st room the air conditioner would not work. The staff immediately moved us no questions asked to a new room. The staff were pleasant and very helpful . The rooms were clean and quite nice. The pool area and staff were amazing.

Dear Karen H., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Nice stay

Customer review rating 4.5/5

Mohamed E. Couples - 22/04/2021 Confirmed reviews ALL

Good room, excellent service, cooperative, friendly staff, nice location, but poor internet.

Dear Mr.Mohamed We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Fantastic food and service

Customer review rating 3.5/5

Adel A. Families - 16/04/2021 Confirmed reviews ALL

It wasn't the best as I shocked from the old furniture also the ac in the room was very bad automatically stop while you sleeping no WiFi in the room.

Dear Mr.Adel a., Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Great Stay on the bank of River Nile

Customer review rating 5.0/5

King D. A. Families - 13/04/2021 Confirmed reviews ALL

Environment, staff and comfort were commendable.

Dear King David A., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Convenient, clean and the staff are very responsive.

Customer review rating 4.5/5

Ubiquitous T. Couples - 05/04/2021 Confirmed reviews ALL

All was satisfactory.

Dear Craig R., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Great stuff and beautiful garden

Customer review rating 5.0/5

Mike Families - 01/04/2021 Confirmed reviews ALL

Very relaxing staying

Dear Michal H., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Amazing stay

Customer review rating 4.5/5

Ssadeshoye Solo - 28/03/2021 Confirmed reviews ALL

- - Location was perfect; hotel staff was exceptional, restaurant breakfast staff most pleasant which aided your day to a good start and offered a variety of breakfast foods; front desk staff tried to fulfill all requests, and solve any concerns and unpleasantries; overall all the staff did their best to make sure you were comfortable during your stay. Hotel offers numerous amenities to entertain oneself; the gym had an excellent variety of equipment and were well maintained and cleaned regularly during Covid period; the garden view room Cleopatra wing was a nice location with views of Nile River and swimming pools; WiFi network was on the weak side throughout all of the hotel, but I felt this was a network problem throughout Egypt, maybe. Highly recommend purchasing an Egyptian Sim card this will allow you to have Internet 24 seven when at the hotel, because the Wi-Fi does not work in the room even though they tell you it does basically the strength of the Wi-Fi is at lobby area - Nice variety of shops at the hotel - Excellent gym facility - Many varieties of sporting areas within the hotel grounds - Garden view meters from the Nile river ... my room was in Cleopatra section - breakfast buffet was good ... same food menu every day but very nice and plentiful.... waiters and chefs very friendly and accommodating. - Resort compound area very scenic, - Very supportive staff both on reception desk and housekeeping - Room was an average size king size bed TV refrigerator good size closet safe deposit box in room bathroom has a bathtub.

Dear Sheila S., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

amazing

Customer review rating 5.0/5

Maria C. Friends - 27/03/2021 Confirmed reviews ALL

Great location, awesome staff, beautiful hotel and atmosphere...! loved it

Dear Maria C., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

A wonderful winter at the Mercure Luxor Karnak!

Customer review rating 5.0/5

Richard Solo - 24/03/2021 Confirmed reviews ALL

A big thank you to all the staff at the Mercure Luxor Karnak for making my extended stay at their wonderful hotel such a happy and memorable one! They couldn't have been more friendly, helpful and professional, while the hotel itself is an oasis of tranquility on the east bank of the mighty Nile, with all the facilities you'd expect at a 5 star hotel. The Mercure is a perfect place to stay whilst visiting the magical city of Luxor! I wholeheartedly recommend it!

Dear Richard W., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely location

Customer review rating 4.0/5

Stephen B. Couples - 16/03/2021 Confirmed reviews ALL

We stayed as a couple as part of extended stay in Egypt for one week and had an enjoyable, relaxing time at this hotel. Only let down, food menu was very limited

Dear Stephen B., Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Good stay

Customer review rating 5.0/5

Robert B. Families - 09/03/2021 Confirmed reviews ALL

It was great

Dear Mr.Robert We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Nice

Customer review rating 5.0/5

Margarita Friends - 20/02/2021 Confirmed reviews ALL

I really liked the hotel. Large territory, spacious rooms, good breakfast

Dear Margarita T., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Paradise in Luxor

Customer review rating 4.5/5

Sadeshoye Solo - 18/02/2021 Confirmed reviews ALL

Reception Staff and all workers very friendly and very supportive and Housekeeping accommodated all my requests, and tried to make my stay comfortable. Location is excellent, short walking distance to downtown Luxor. Standard room has ample closet space, and safe deposit box in room.... Standard room accommodations was good, however, bathrooms needs more attention (mold & cleaning needed) More electrical outlets needed in room, only has 1 outlet

Dear Sheila S., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Summary

Customer review rating 3.0/5

W Families - 18/02/2021 Confirmed reviews ALL

The team is superb. The hotel needs renovations

Dear Waleed H., Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Beautiful grounds - but a little far from downtown Luxor

TripAdvisor rating 4.0/5

507red Solo travel - 24/12/2019 TripAdvisor review

This is a beautiful resort with a view of the Nile. I enjoyed my time relaxing there. They are a little far from the main historical sites in Luxor, but they offer a free shuttle twice a day which helps to offset that inconvenience. I would stay at this hotel again.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Fahmy General Manager Mercure Luxor Karnak

A perfect nest to relax and unwind

TripAdvisor rating 4.0/5

click67 Solo travel - 03/12/2019 TripAdvisor review

As a returning guest, I could have not chosen better. The hotel is an oasis of calm, perfect to unwind and enjoy some winter sun away from the bustle of Luxor town. Not all is perfect (e.g. the swimming temperature was far too cold to enjoy a good swim) but all is forgotten as the staff is able to infuse a sense of hospitality, and attention to details unique to Egypt and this Hotel. Notably, Mervat goes the extra mile to ensure daily that each guest is comfortable in the most discrete and professional way, whilst her lifeguard colleagues ensure the pools are kept in pristine condition and keep guest entertained. Also I must praise to the team of gardeners who work tirelessly to manicure the lush green spaces, home to so much flora and fauna. I will certainly return again at the first opportunity in the knowledge that with a bit of investment from Mercure this place can only go from strength to strength.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Fahmy General Manager Mercure Luxor Karnak

Great stay

TripAdvisor rating 4.0/5

Quest46341717907 Couples - 19/11/2019 TripAdvisor review

Great, warm, welcoming team backed up by super facilities Staff always helpful - both front and back of house Very good buffet breakfast and dinner selection Grounds and leisure facilities are great Views over the River Nile superb

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Fahmy General Manager Mercure Luxor Karnak

Simply the Best Place Where You Want to Be

TripAdvisor rating 5.0/5

Marco A Solo travel - 01/11/2019 TripAdvisor review

This excellent structure is a combination of different factors. Its placement along the Nile with the most beautiful gardens, its several amenities and among all the human staff guided by an unlighted general manager, Mr. Hassan Fammi, that lives everyday thinking how to improve the experience of its guests. But nothing would be possible without the outstanding human quality of each person that sincerely works with their heart.

Dear Mr.Marco We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassan Fahmy General Manager Mercure Luxor Karnak

Hotel has seen better times

TripAdvisor rating 2.0/5

nedalino Couples - 26/10/2019 TripAdvisor review

Nice swimming pool, but: understaffed at the pool area, river restaurant (Al Nile) closed, very simple breakfast with little choices and every day the same food and no Wifi in the rooms, only in the lobby area.

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hassan Fahmy General Manager Mercure Luxor Karnak

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