Mercure Luxor Karnak 5 stars

Customer review rating 4.3/5 666 reviews

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Mercure Luxor Karnak
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • Outdoor swimming pool

  • Rooms with private terraces

  • Tennis and squash courts

  • Bar with live music

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Luxor Karnak

El Zinia Gebly Street

luxor
egypt

Tel: +20952378025

Fax: (+20)95/2378027

Check-in from 12h00

Check out up to 12h00

  • LUXOR BUS STATION : 

  • By plane

    LUXOR INT AIRPORT At 18km / 11.18 miles

  • By train

    LXR RAILWAY STATION At 7km / 4.35 miles

GPS :25.740725, 32.665542

Our restaurants and bars

O NILE

Type of cuisine: International

With its magnificent view to the Nile and the terrace on the garden, the restaurant offers à-la-carte menu for lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OPET RESTAURANT

Type of cuisine: International

Designed as a pharaonic temple, Opet restaurant offers a dining experience where you taste variety of international and local dishes in a buffet style with different evening themes and unique atmosphere.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KARNAK RESTAURANT

Type of cuisine: Barbecue

Located next the swimming pool with a view of the Nile, the open air offers grills, and light meals.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CARTER BAR

Non contractual photo

Enjoy a wide selection of cocktails, international drinks, blended coffee and tea along with evening live entertainment. Carter's Bar opens daily from 4pm till midnight.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNDOWNER BAR

Non contractual photo

A beautiful terrace located directly on the Nile. Enjoy the sunset while having your tea or coffee. You will return back to 50's of the previous century while enjoying the lovely atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOORICH CAFE

Non contractual photo

An Arabic designed place. Located in the lobby area, offers cocktails, hot beverages, snacks and sandwiches and evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 348

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Luxor Karnak

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

666 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,812 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.3/5

Gihan N. Business - 21/11/2020 Confirmed reviews ALL

I highly recommend the hotel

Dear Gihan N., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Perfect

Customer review rating 4.3/5

Jo H. Couples - 12/11/2020 Confirmed reviews ALL

Perfect stay, nice surroundings and excellent staff

Dear Joanna H., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

An oasis of relaxation

Customer review rating 4.3/5

Anonymous Solo - 12/11/2020 Confirmed reviews ALL

As a returning traveler I was very glad to experience once again the welcoming experience of this hotel. Location and facilities aside, the staff is and remain it's main asset, adding that unique attention to details going above and beyond their call of duty. All in all another pleasant experience to add.

Dear Sergio S., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Very nice stay

Customer review rating 4.3/5

Olga B. Solo - 02/11/2020 Confirmed reviews ALL

very nice stay with very beautiful views

Dear Ms.Olga We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Very good

Customer review rating 4.3/5

Layla Y. Friends - 26/09/2020 Confirmed reviews ALL

· The Service was brilliant very friendly and polite staff I was very welcoming in the hotel and everybody was not just nice but perfect I loved it and I definitely going back again

Dear Ms.layla We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Amazing nature and great staff

Customer review rating 4.3/5

Dr H. M. H. Families - 24/09/2020 Confirmed reviews ALL

It was the best memory for my son who enjoys it and keep posting hotel pictures.

Dear Dr.H. We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hossny General Manager Mercure Luxor Karnak

Comfortable room with easy access to riverside walk.

Customer review rating 4.3/5

Ron W. Couples - 25/03/2020 Confirmed reviews ALL

Understanding staff at checkin with very well kept clean surroundings both inside and out.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hussny General Manager Mercure Luxor Karnak consideration

Relax and enjoy

Customer review rating 4.3/5

Sandra Q. Couples - 23/03/2020 Confirmed reviews ALL

The hotel is north of the town centre next to the River Nile. It is a relaxing place to stay with very attentive staff.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hussny General Manager Mercure Luxor Karnak consideration

Brilliant that was my four stay although cut short

Customer review rating 4.3/5

M R. G. Solo - 21/03/2020 Confirmed reviews ALL

Excellent staff are very friendly and are truly pleased to see me cannot wish for a better stay .I hope it want be to long before I return

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hussny General Manager Mercure Luxor Karnak consideration

Good Management

Customer review rating 4.3/5

Scott R. Solo - 16/03/2020 Confirmed reviews ALL

Everything was good at this hotel. Room, service and food. What impressed me was at check-out, I was charged for the dinner buffet at more than I was quoted. I was told it was 208 EP but was charged about 280EP. I explained the issues and after only a short discussion, I was given the 208 price. It's unusual for a hotel to trust its guests in situations like this, but shows the determination to customer satisfaction they have. I also posted this to TripAdvisor. Suggestion, put the price on the invoice the customer signs so there is no confusion.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Nice premises

Customer review rating 4.3/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

The hotel is located a little out of town right on the Nile. The garden and pool area is very nice. Breakfast has a lot of choice and the rooms are spacious.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

Very s.

Customer review rating 4.3/5

Very S. Business - 09/03/2020 Confirmed reviews ALL

Amazing hotel, but the SPA dangerous

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hossam Hosny General Manager Mercure Luxor Karnak

It was an amazing experience there..

Customer review rating 4.3/5

Maggie Friends - 03/03/2020 Confirmed reviews ALL

Everything was perfect, clean, comfortable, the view inside so nice as a resort not only hotel and the service with the prices was so good

Dear Maggie A., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good staff

Customer review rating 4.3/5

Samo Friends - 03/03/2020 Confirmed reviews ALL

Nice stay with pleasant staff but breakfast is poor - fruit and bread selection.

Dear Samo N., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely hotel

Customer review rating 4.3/5

Allan B. Couples - 02/03/2020 Confirmed reviews ALL

Great experience and felt really looked after.

Dear Allan B., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

friendly staff

Customer review rating 4.3/5

Mohammad I. Families - 27/02/2020 Confirmed reviews ALL

it was a good stay although only one restaurant is working with average to low quality of food and cooking the internet was limited to the lobby and is week and thats opposite to whats written in hotel description in booking,com the positive thing was a very friendly staff

Dear Mohammed I., Thank you for taking the time to tell us about your experience at the Mercure Luxor Karnak. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Relaxing holidays

Customer review rating 4.3/5

Kai S. Solo - 26/02/2020 Confirmed reviews ALL

Lovely relaxing stay Friendly helpful staff. Very caring

Dear Kai S., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good value

Customer review rating 4.3/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

Adjoining rooms were a nice size. Food was fine. Would love to see more fruits and veggies at breakfast instead of so many pastries and carbs.

Dear Carly V., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great and relaxing stay

Customer review rating 4.3/5

Tasha Families - 24/02/2020 Confirmed reviews ALL

great and relaxing stay

Dear Natasha C., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paradise

Customer review rating 4.3/5

Anonymous Families - 16/02/2020 Confirmed reviews ALL

Great stay with our kids. They loved the pool.

Dear Andri L., We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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