Novotel Phu Quoc Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 1,208 reviews

Novotel Phu Quoc Resort - Image 1
Novotel Phu Quoc Resort - Image 2
Novotel Phu Quoc Resort - Image 3
Novotel Phu Quoc Resort - Image 4


Hotel extras

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND

GPS:10.12892, 103.982711

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,208 reviews

TripAdvisor Rating  4.5/5  2,671 reviews

Certificate of excellence 2023

Good location

Customer review rating 4.5/5

Valerie B. Couples - Confirmed reviews ALL

Enjoyed the pools at the hotel

Bad experiences

Customer review rating 1.5/5

Kim J. E. Families - Confirmed reviews ALL

Wetty blankets Smelling towels Not that good Breakfast Water pressure was veryyyy low House keeping service was not that good at cleaning services they didn't arrange not much. Even I offer tips...

A great family vacation spot

TripAdvisor rating 5.0/5

450sujithj TripAdvisor review

This is a great hotel, a bit of a drive from the city center. Rooms We booked two sea facing rooms, they were spacious and clean. They have balconies overlooking the Andaman sea. Housekeeping They cleaned the rooms daily and did an outstanding job. Location This is the only issue to factor in. This property is away from the city center so if you need to try some local delicacies or just want to hangout in the heart of the city, you will have to haul a cab. You could use Grab and there are plenty of taxis available Restaurants They have a pretty great breakfast spread. The Ala carte menu is limited but the food is outstanding. Pool They have a couple of amazing pools with pool bars and restaurants Check in Our check in process was fairly smooth. Overall this property is a great spot for families. They have a very clean beach that the hotel opens up to and we thoroughly enjoyed our time here.

Xin chao 450sujithj, I will share your review with our team. We have been working tirelessly to improve the quality of our services. I believe this feedback will be a great encouragement to all of our employees. Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as enjoyable as the previous one. Sincerely, Novotel Phu Quoc Resort Management

Good location, great amenities, great service

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The resort is conveniently located near Sonasea night market. Great service from all the ground staff. Food served at hotel restaurant is good and cleanliness is observed. The concern is this is more of a family resort so it can be noisy at times when kids are making much noise outside their rooms and if your room is near the pool.

Very good stay

Customer review rating 4.5/5

N. T. H. Families - Confirmed reviews ALL

Good services.

Xin chào anh N. The H., Chúng tôi xin chân thành cám ơn những đánh giá cao của quý khách về kỳ nghỉ vừa qua tại Khu Nghỉ Dưỡng Novotel Phú Quốc Chúng tôi rất vui khi biết rằng quý khách đã có một trải nghiệm thú vị với chúng tôi. Những lời tử tế của quý khách chắc chắn được trân trọng và những lời khen ngợi của quý khách cũng đã được chia sẻ với toàn thể nhân viên. Một lần nữa, cảm ơn quý khách vì những phản hồi tuyệt vời. Chúng tôi hy vọng sẽ gặp lại quý khách. Chúc quý khách một ngày tốt lành! Trân trọng, Ban quản lý khu nghỉ dưỡng Novotel Phú Quốc Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 694 reviews 8.8/10 Location
  • 852 reviews 8.4/10 Room
  • 1,018 reviews 8.9/10 Service
  • 36 reviews 5.2/10 WiFi
  • 561 reviews 8.9/10 Breakfast
  • 447 reviews 9/10 Pool
  • 399 reviews 8.9/10 Amenities
  • 395 reviews 8.9/10 Beach

Powered by Trustyou

Our other establishments nearby

All our hotels in Phu Quoc Island