Novotel Arkhangelsk 4 stars
Customer review rating (ALL Rating) 4.7/5 806 reviews
Naberezhnaya Severnoy Dviny 55
TALAGI AIRPORT At 15km / 9.32 miles - Shuttle paying
ARKHANGELSK At 4km / 2.49 miles
Check-in from - Check out up to
The REKA restaurant invites guests to enjoy a wide range of European and local Pomor cuisine against the backdrop of the magnificent Northern Dvina River. A children's menu is also available, along with special vegetarian and healthy dishes
Our guest reviews
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nice view onto the river
Customer review rating 5.0/5
Alexey Families - Confirmed reviews ALL
warm reception, a perfect room with a panoramic view, a good restaurant and a revitalizing spa.
Уважаемый Алексей! Благодарим Вас за доверие к нам и за прекрасную обратную связь! Нам очень приятно узнать, что удалось создать для Вас замечательную атмосферу. Будем с радостью ждать снова у нас в гостях! С наилучшими пожеланиями, Розова Ольга, Руководитель службы приема и размещения H9…
Customer review rating 3.5/5
Vera Business - Confirmed reviews ALL
Nice stay, but with some details. Bad pressure of water in shower. Breakfast could be better (scramble is too salty, tomatoes are plastic and have no taste).
Уважаемая Вера! Благодарим Вас за оценку пребывания в отеле. Я очень рада, что в целом отель оставил хорошие впечатления. Позвольте уверить Вас, что Вашим комментариям будет уделено должное внимание, и информация обязательно дойдет до ответственного руководителя департамента. Наша команда будет искренне рада видеть Вас вновь! С наилучшими пожеланиями, Розова Ольга, Руководитель службы приема и размещения H9…
Great Stay and very good food.
Customer review rating 4.5/5
J. Families - Confirmed reviews ALL
We had to stay for 2 days in Arkhanglelsk but had only reservation in Novotel for only the first day and the next day was fully booked . The hotel staff helped us in booking at another hotel for the next day because our credit cards where not working in Russia. We admire the professionalism & courtesy of the Novotel receptionist .
Dear J., We very much appreciate your comments regarding your stay at Novotel Arkhangelsk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Olga Rozova Front Office Manager H9…
Customer review rating 3.5/5
Ru Business - Confirmed reviews ALL
Location is perfect! Room is more than comfortable: have everything water, kettle...The breakfast also perfect ! But staff are indifferent
Dear Rushan, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Arkhangelsk. At Novotel Arkhangelsk we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to our hotel in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on h9… Yours sincerely, Olga Rozova Front Office Manager
wonderful view to the river
Customer review rating 4.0/5
Maria Couples - Confirmed reviews ALL
overall is very good. Didn't get a difference between standard and comfort categories. there were no body lotion available in the room. Very cold, but after a call to reception a portable heater was provided. Food in the restaurant Reka is delicious!
Dear Maria, Thank you for choosing our hotel and for your feedback. We are glad that you appreciated the convenient location of the hotel and the comfort of the rooms. We do apologize for the inconvenience inside your room. We will try to do our best to ensure that Novotel Arkhangelsk meets your expectations. We are looking forward to see you again! Kind regards, Olga Rozova Front Office Manager H9…
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