Novotel Arkhangelsk

Novotel Arkhangelsk 4 stars

Customer review rating (ALL Rating) 4.7/5 700 reviews

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Description

Hotel extras

  • Located in the very heart of Arkhangelsk on the banks of the Northern Dvina River

  • Fully equipped meeting facilities and free WIFI throughout the hotel

  • Our buffet breakfast is served from 6:30am to 10:30am on weekdays, and until 11am on weekends

  • The 24/7 SVETSKY bar in the hotel lobby offers views of the river and the northern lights

  • Our rooms offer stunning panoramic views of the river and the surrounding countryside

ALLSAFE approved hotel

Hotel location

Novotel Arkhangelsk

Naberezhnaya Severnoy Dviny 55
163000 ARKHANGELSK
Russia

Telephone +7 818 222-99-88

Fax +7 818 222-99-88
  • By plane

    TALAGI AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    ARKHANGELSK At 4km / 2.49 miles

GPS:64.53104, 40.52678

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

REKA

The REKA restaurant invites guests to enjoy a wide range of European and local Pomor cuisine against the backdrop of the magnificent Northern Dvina River. A children's menu is also available, along with special vegetarian and healthy dishes

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  700 reviews

TripAdvisor Rating  4.5/5  105 reviews

Certificate of excellence 2022

Nice view

Customer review rating 3.5/5

Vera Business - Confirmed reviews ALL

Nice stay, but with some details. Bad pressure of water in shower. Breakfast could be better (scramble is too salty, tomatoes are plastic and have no taste).

Great Stay and very good food.

Customer review rating 4.5/5

J. Families - Confirmed reviews ALL

We had to stay for 2 days in Arkhanglelsk but had only reservation in Novotel for only the first day and the next day was fully booked . The hotel staff helped us in booking at another hotel for the next day because our credit cards where not working in Russia. We admire the professionalism & courtesy of the Novotel receptionist .

Dear J., We very much appreciate your comments regarding your stay at Novotel Arkhangelsk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Olga Rozova Front Office Manager H9…

Good

Customer review rating 3.5/5

Ru Business - Confirmed reviews ALL

Location is perfect! Room is more than comfortable: have everything water, kettle...The breakfast also perfect ! But staff are indifferent

Dear Rushan, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Arkhangelsk. At Novotel Arkhangelsk we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to our hotel in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on h9… Yours sincerely, Olga Rozova Front Office Manager

wonderful view to the river

Customer review rating 4.0/5

Maria Couples - Confirmed reviews ALL

overall is very good. Didn't get a difference between standard and comfort categories. there were no body lotion available in the room. Very cold, but after a call to reception a portable heater was provided. Food in the restaurant Reka is delicious!

Dear Maria, Thank you for choosing our hotel and for your feedback. We are glad that you appreciated the convenient location of the hotel and the comfort of the rooms. We do apologize for the inconvenience inside your room. We will try to do our best to ensure that Novotel Arkhangelsk meets your expectations. We are looking forward to see you again! Kind regards, Olga Rozova Front Office Manager H9…

night at the waterfall

Customer review rating 2.0/5

Anton Business - Confirmed reviews ALL

At night we were awakened by the sound of a waterfall. The staff said it was. I was not warned, I would have taken ear plugs.

Dear Anton, Thank you for taking the time to tell us about your experience at the Novotel Arkhangelsk. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. But let us inform you there is no waterfall near the hotel and in the hotel. It might be rain. We do apologize, but we have no control over the weather. But we are always ready to provide free earplugs to Guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rozova Olga, Front Office Manager h9…

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