Jules César Arles Hotel&Spa-MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,067 reviews

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ALLSAFE approved hotel

Hotel extras

  • Free WIFI in all rooms

  • Opposite the historic center and a 5-minute walk from the Luma Foundation and Parc des Atelier

  • Spa and fitness center

  • 3 meeting rooms

  • Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Jules César Arles Hotel&Spa-MGallery

9 Boulevard des Lices
13200 Arles

GPS:43.674854, 4.62865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,067 reviews

TripAdvisor Rating  4.0/5  911 reviews

Certificate of excellence 2023

Wonderful hotel

Customer review rating 5.0/5

Susan J. Couples - Confirmed reviews ALL

This beautiful hotel is located on a main road with plenty of dining options. The staff were absolutely fantastic and very helpful. Our room was delightful and overlooked the courtyard. Would love to come back for a longer visit.

Great stay

Customer review rating 5.0/5

Carol G. Couples - Confirmed reviews ALL

Lovely hotel, excellent staff, great location . Dined in the restaurant and it was excellent. Buffet breakfast was very good. Highly recommended


Customer review rating 2.0/5

Jane Families - Confirmed reviews ALL

Swimming pool closed down in late October '23 so not really a spa from October onwards. In any case, spa costs E20 for two hours per person. The rooms are small and in need of some refreshment, ours had a particularly worn carpet. Hotel quite well situated and Reception staff nice and attentive. Breakfast lovely with lovely staff. Badged as a 5 star Hotel but didn't live up to that sort of rating by quite some distance - overall, disappointing.

Dear NEIL M., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline MOUREAU Deputy Manager

Well located unique experience

Customer review rating 3.5/5

Edward L. D. Couples - Confirmed reviews ALL

Overall good however on our first night we asked to change for a room w a better view if possible but were told no equivalent room was available later an appalling smell pervaded the room possibly from the large pipes outside and miraculously a room was available which would suggest we were not told the full truth earlier. The hotel decor was wonderfully quirky and location perfect near shops and restaurants

Great staff

Customer review rating 5.0/5

Peter H. Friends - Confirmed reviews ALL

A good hotel and the Jules Cesar is an excellent hotel, is only as good as its staff. This hotel had fabulous staff in all departments. Great food in both restaurants, immaculately kept rooms and public areas and a turndown service that ensures coffee, teas, water etc. are replaced as necessary. The Hotel owners and management team are to be congratulated on setting standards and sticking to them. Our stay was for seven nights, which was longer than all guests while we were there, and we enjoyed the hotel as much at the end of the stay as it did the first. We would recommend Arles as a good base to visit quite a wide area as the road network is excellent and even Marseille is only an hour by car.

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Other web-users rate our hotel

  • 349 reviews 9.3/10 Location
  • 416 reviews 5.8/10 Room
  • 678 reviews 9.2/10 Service
  • 6 reviews 8.5/10 WiFi
  • 227 reviews 7.6/10 Food
  • 217 reviews 8.5/10 Breakfast
  • 191 reviews 5.6/10 Comfort
  • 111 reviews 7/10 Wellness Area

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