Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 27,708 reviews

ALLSAFE approved hotel

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Sofitel Sydney Darling Harbour
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+ 23 Services

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000 sydney
australia

Fax: (+61)2/83888868

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL:  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS:-33.872908, 151.198704

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 500

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

27,708 reviews

TripAdvisor Rating 4.5/5

2,473 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

A home away from home experience

TripAdvisor rating 5.0/5

ForeverYoung007 Business - 30/11/2021 TripAdvisor review

Another incredible stay with the Hyatt once again living up to it's usual very high standard of service providing my valued guests and myself, the very best of everything from the point of check in right through check out. The service and unwavering support and assistance afforded by Management and staff is unsurpassed. Great work Jane, Moritz, Nitin and TEAM. You do indeed do The World of Hyatt proud. Man thanks once again

Excellent, well kept room

Customer review rating 5.0/5

Pavlos M. Couples - 28/11/2021 Confirmed reviews ALL

Enjoyed a 1 night stay, everything was amazing from the view to the room itself

Customer review rating 4.5/5

Anonymous Families - 28/11/2021 Confirmed reviews ALL

Would have liked inter-leading rooms when booking a family special. Needed to share a room with a kid each. Rest of the stay was great.

Good stay

Customer review rating 5.0/5

Rhiannon B. Couples - 28/11/2021 Confirmed reviews ALL

It was beautiful

Awesome stay!

Customer review rating 5.0/5

Shirley G. Families - 28/11/2021 Confirmed reviews ALL

Super friendly staff, clean and great lobby ambience, amazing view from the pool. Service was definitely top notch

Good location, good service and good room with a view

Customer review rating 4.5/5

Sukhvinder S. Couples - 28/11/2021 Confirmed reviews ALL

Very fast and professional service 3rd floor restaurant has good ambiance and reasonably fast service but main course does not come with sides so found it not filling Buffet spread for breakfast was very small and hardly any Asian cuisine especially when compared to other Sofitel Hotels like Sofitel Nusa Dua Bali…..

Pure luxury

Customer review rating 4.5/5

Nancy Business - 28/11/2021 Confirmed reviews ALL

There is a reason that the Sofitel has the beautiful reputation that it has, and that is because it’s amazing teams go above and beyond for their customers. I only had one night here, but I was shown so much care and attention. From the Concierge team (Luis especially) who helped me with my luggage, parking and boxes, to the restaurant team who were wonderfully attentive and even expressing interest in the book I was reading. So many other wonderful little experiences that show you what true luxury is. Merci beaucoup!

Great stay

Customer review rating 5.0/5

Brooke Solo - 28/11/2021 Confirmed reviews ALL

As always, it was a pleasure staying at the hotel. The staff are always fabulous, inviting and friendly. The room and amenities are also always at a very high standard.

Wedding Anniversary

Customer review rating 3.5/5

John D. Couples - 28/11/2021 Confirmed reviews ALL

Very basic room for the price. Staff are always very nice. On our 30th wedding Anniversary I thought they may have upgraded us as we stay their ever year. Disappointed.

Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I appreciate you providing the feedback as it always allows us to improve. As much as we always endeavour to upgrade, regrettably we were fully booked on that Saturday with no rooms to upgrade to however for your next stay, please reach out in advance so I can assist with securing a nice room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Bear Front Office Manager

Great location

Customer review rating 4.5/5

Anonymous Couples - 27/11/2021 Confirmed reviews ALL

Staff give exceptional service and are very friendly

Five star view, one star service

Customer review rating 0.5/5

Ian Couples - 27/11/2021 Confirmed reviews ALL

The most incredible view and facilities spoilt with (overall) unpleasant customer service

Bonjour Mr. C., Thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. It is disappointing to learn that the service you encountered was not worthy of the star rating of the hotel. Frankly, it is really embarrassing to have received such feedback from a elite platinum member as yourself. I trust the over charged amount has now been refunded but, completely understand the inconvenience and frustration this has caused. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have taken the liberty to appoint myself as your point of contact a the hotel and will ensure your future visits are problem free and pleasant ones. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehul Desai Guest Experience Manager Sofitel Sydney Darling Harbour

Feel Welcomed

Customer review rating 5.0/5

Peter G. Families - 27/11/2021 Confirmed reviews ALL

Nothing has changed since we last stayed 1.5 yrs ago. We felt so welcomed the moment we step in the door. Outside staff are fantastic in welcoming and makes you feel valued and just like living at home. I also nice to see that safety is been adhered to no exception on mandatory check in and wearing of face mask.

Beautiful location great rooms

Customer review rating 5.0/5

Janette G. Friends - 27/11/2021 Confirmed reviews ALL

The staff were very friendly felt safe with how clean the hotel was

Great staycation!

Customer review rating 5.0/5

Fransisca L. Families - 27/11/2021 Confirmed reviews ALL

We booked 1 night at Sofitel using our free stay from accor plus to celebrate the end of HSC exam for my son. Sofitel team make a great effort in decorating the room to surprised my son including the bonus free drinks voucher and upgrading our room as well. Unfortunately somehow its a bit hard to use the voucher as the bar in d lobby and pool was closed when we were there. We definitely enjoyed our stay at Sofitel.. and looking forward to come back next time. Thank you so much for making our son happy again after a very stressful exams.

Weekend away

Customer review rating 4.5/5

Ralph M. Couples - 27/11/2021 Confirmed reviews ALL

A belated wedding anniversary and finally a chance to get away from home for a couple of nights.

Customer review rating 5.0/5

Elle Friends - 27/11/2021 Confirmed reviews ALL

Well located. Good ambiance and good service

Great staycation

Customer review rating 4.5/5

William Couples - 27/11/2021 Confirmed reviews ALL

Great staff, great rooms and beds and the best roof top pool in Sydney

Nice night out in the city for a catch up with friends

Customer review rating 4.0/5

Doc Friends - 27/11/2021 Confirmed reviews ALL

I recently stayed here for a girls night out. The club lounge is my happy place.

Our favourite Hotel by far

TripAdvisor rating 5.0/5

mick814 23/11/2021 TripAdvisor review

As always these guys are awesome and always welcome us like we are close friends. There rooms are always spotless, the staff are all very welcoming and great with my 4 year old. There is never an issue to get something from our car if we forget something, the room service is fast and great food.

Bonjour mick814, thank you so much for your wonderful review. We look forward to welcoming you and your family back in the future. Kind regards, Greg Brady

Sofitel Darling Harbour

TripAdvisor rating 4.0/5

pamelampeck 21/11/2021 TripAdvisor review

Great hotel. Friendly helpful staff. Room overlooking Darling harbour was wonderful, clean and serviced daily. Hotel situated centrally with easy access to transport and restaurants. Will definitely go back

Bonjour pamelampeck, thank you for your wonderful review. We hope to have the opportunity to welcome you back in the future. Kind regards, Greg Brady

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