Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 9,985 reviews

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Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 SYDNEY, Australia

Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Telephone
Fax +61 2 8388 8868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,985 reviews

Beautiful luxurious hotel in Darling Harbour

Customer review rating 5.0/5

Amanda Couples - Confirmed reviews ALL

Our first time staying at Sofitel Sydney Darling Harbour after a few previous trips to Sofitel Wentworth. We are diamond members and were directed to floor 35 for check-in. The whole process was handled so warmly including the extra room we had booked for friends. Glass of champagne for us all while we completed checkin and our rooms were ready quite early. Both rooms were excellent but we were upgraded to luxury corner room with floor to ceiling glass, massive bathroom, chaise lounge. We also had complimentary pressing of couple of items and of course the pillow menu. When booking the prices were reasonably similar but last time we found the Wentworth rooms too small with little/no drawers in bathrooms, bedsides or for clothing and our room was then cluttered. We had breakfast at the buffet two mornings when they weren’t busy and found that coffees and eggs that had to be ordered form the table were coming after we had already eaten our hot meal. We did chase up on the coffees and they hadn’t been missed they just take too long. Our last morning we had breakfast at floor 35/lounge and it was beautifully done, lovely view, quick service, menu items very interesting, beautiful and tasty. When staying again we will just go to the lounge. Other lovely touches with welcome gifts in our rooms and late checkouts. The afternoon tea was a beautiful little assortment. And we also had canapes and drinks (including cocktails) which were delish and the staff were friendly and efficient. We were in the lounge earlier before heading out and places did fill very quickly. The location was perfect for us with ferry terminal, Barangaroo, and the heritage bridge across the bay. We can’t wait to return soon.

confortable stay

Customer review rating 5.0/5

Jane Couples - Confirmed reviews ALL

location good. staff service give very warm feeling.

Lovely space for what we need!

Customer review rating 5.0/5

Michelle Business - Confirmed reviews ALL

Thanks to all the staff, you are all amazing from the wait staff, to the managers and the security. We really loved the space and was great having tables and chairs around so people could mingle with their customers. The food was also top level for such a large event.

Customer review rating 3.0/5

Manfred M. Business - Confirmed reviews ALL

Average, no wow effect.

Customer review rating 4.0/5

Larissa M. Families - Confirmed reviews ALL

We enjoyed a wonderful stay at the Sofitel Sydney Darling Harbour. Everything was great except for an error made by the reservations team that we do not know why this occured. I rang reservations 3 times and was promised an upgrade to an accesible room for my mother who uses a wheelchair and needs rails etc. We went to check in at Club Millesmie only to be told that this wasn't possible as another guest was already in there. We accepted another room and hotel credit of $75 as compensation and to be shifted to the accesible room the day after. Was quite inconvienient having to change rooms and the new room was not serviced properly or had amenities and no turndown service either. I had to request several things from the concierge through whatsapp. The airconditiong system also was terrible and both rooms not cool enough. Also, charging $89 per day for valet parking is far too expensive.

Bonjour Ms. M., Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay overall. However, we apologize for the inconvenience caused by the reservation error and the issues with room service and air conditioning. Your feedback is invaluable, and we will ensure it is taken into consideration for future improvements. Sincerely, Sofitel Sydney Darling Harbour

Other web-users rate our hotel

  • 2,663 reviews 9.4/10 Location
  • 4,740 reviews 8/10 Room
  • 5,192 reviews 7.8/10 Service
  • 34 reviews 7.7/10 WiFi
  • 1,221 reviews 8.6/10 Vibe
  • 1,049 reviews 7.6/10 Cleanliness
  • 1,014 reviews 7.7/10 Breakfast
  • 782 reviews 5.3/10 Value

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