Mercure Paris Opera Grands Boulevards Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 2,613 reviews

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Mercure Paris Opera Grands Boulevards Hotel
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+ 18 Services

Hotel extras

  • Discover our duplex rooms for your family stays

  • Hotel in the heart of Paris

  • Close to the Grands Boulevards, the Opera and Galeries Lafayette

  • Near Châtelet les Halles station and Gare du Nord

  • Wide range of 24/7 room service meals. Breakfast served in rooms.

Hotel location

Mercure Paris Opera Grands Boulevards Hotel

42 rue des Petites Ecuries
75010 paris
france

Fax: (+33)1/40229085

Check-in from 14h00

Check out up to 12h00

  • PETITES ECURIES:  48 PETITES ECURIES

  • BONNE NOUVELLE:  8 AND 9 BONNE NOUVELLE

  • CHATEAU D'EAU:  4 CHATEAU D'EAU

  • POISSONNIERE:  7 POISSONNIERE

  • CHATELET LES HALLES:  A CHATELET LES HALLES

  • By plane

    ROISSY CDG At 22km / 13.67 miles

  • By train

    GARE DE L'EST At 1km / 0.62 miles

  • By train

    GARE DU NORD At 1km / 0.62 miles

GPS:48.874042, 2.350098

Hotel services

Check-in from - Check out up to

In summary
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LE SALON Non contractual photo

The "Le Salon" bar at the Mercure Paris Opéra Grands Boulevards hotel welcomes you every day from 6:30am to 1am, offering a cozy and warm atmosphere where you can enjoy a moment of peace and relaxation

Our accommodation(s)

The Mercure Paris Opéra Grands Boulevards hotel welcomes you in its fully renovated rooms that feature air-conditioning and decor with a musical theme. We offer two levels of comfort, the Standard or Privilege room facing the street or the cobblestoned garden courtyard. Some rooms also have views of the Sacré-Coeur. All rooms feature an Ambilight flat screen.

Our guest reviews for
Mercure Paris Opera Grands Boulevards Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,613 reviews

TripAdvisor Rating 4.0/5

494 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice Stay

Customer review rating 5.0/5

Matthew B. Solo - 04/01/2022 Confirmed reviews ALL

I like the hotel's location. Staff is very nice and accommodating.

Dear Mr. B., Thanks a lot for choosing our hotel and for taking the time to leave a note regarding your experience with us (which is not over yet!) It is always a pleasure to receive positive feedback from our most beloved guests. Cynthia and I are always happy to help you, do not hesitate to address to us or to our collegues! Wishing you a very pleasant evening! Alexia Front Office Manager

Excellent Team

Customer review rating 5.0/5

Danielle Solo - 21/12/2021 Confirmed reviews ALL

Keep it up! we are coming back Thank you

Dear DANIELLE E., We are pleased to hear that you loved your stay at our Hôtel Mercure Paris Opéra Grands Boulevards. We hope you enjoyed your time in Paris. It is always a pleasure to receive positive feedback to share with our team. Hoping to welcome you again, We wish you a merry christmas ! Sincerely, Mickaëla Reception

Not worth 4 stars - ok location, medium service

Customer review rating 3.0/5

Matthias Couples - 07/12/2021 Confirmed reviews ALL

overall below satisfactory stay - and questioning the 4 star rating of this hotel : - My early checkin request was not considered (i sent the message during online checkin), i was not offered to wait in the lobby but rather advised to go somewhere else. - you always need to "ring" to enter the hotel. - The room has lot of cosmetic issues (room 503), especially in bathroom (ceiling / walls) - the clean towels were stained. - Sound proofing of room is very poor (i could hear the sound of neighbour shaving in his bathroom) - Cleaning team is very loud in the corridors and not very polite (no greetings)

Dear Matthias Gerard B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Nathalie TARDY Directrice/General Manager

Lovely hotel in a great location

Customer review rating 5.0/5

Hbf Couples - 04/12/2021 Confirmed reviews ALL

We very much enjoyed staying at the Mercure Paris Opéra Grands Boulevards. The rooms were comfortable and beautifully decorated - loved the Jazz theme! The facilities were excellent: the kettle, tea/coffee making facilities and fridge with bottled water were all lovely touches. Staff were welcoming and friendly and the breakfasts offered a good variety although quite expensive. The location was handy for several Metro stations and good for local restaurants and bars.

Dear Andrew B., Thak you so much for your positive feed-back regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope that we will welcome you soon! Best regards Nathalie TARDY Directrice/General Manager

Where do the 4-stars come from?

Customer review rating 2.0/5

J Business - 26/11/2021 Confirmed reviews ALL

I don't understand how this hotel got rated 4-stars. It's small and not well taken care of, bathrooms are tiny, "privilege" bedrooms are located next to the elevator which make them noisy and the breakfast room is in the basement with no natural light. This hotel is basically what you would expect from a 2-stars hotel, no more.

Dear Mr. D., Thank you for taking the time to share your experience at the Mercure Paris Opéra Grands Boulevards. We are sorry that our hotel did not meet your expectations. You're right saying that it is a small hotel, indeed it has only 50 rooms, which justifies its size. Our breakfast is located downstairs and several pictures of it are shown on the websites to get an idea of what it looks like. Regarding the assinged room, we are sorry if it resulted small. This room is a Privilege room which can welcome three people and, unlike the Standard rooms, this category is from 28 m2. Also, regarding the proximity with the lift, we are sorry if it caused some sort of noise. We remind you that our reception is available 24h for any request to change room upon availability. We suggest you as well to mark a comment on your reservation specifying your requests, in order to assing you a room that suits you best. At Mercure, we strive to provide a superior service experience for every customer and your comments are very important for us. We hope that you will give us the opportunity to better serve you in the near future. Kind regards, Alexia Front Office Manager

BEL HOTEL

Customer review rating 4.5/5

Anonymous Families - 16/11/2021 Confirmed reviews ALL

CHAMBRE AGREABLE, CONFORTABLE, CALME

Very nice boutique hotel!

Customer review rating 4.5/5

Robert Couples - 07/11/2021 Confirmed reviews ALL

All was good: localization, rooms size, view from the room. Breakfasts were good but we would need more vegetarian options. Overall very good experience (and very helpful staff).

Dear Robert Karol C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie TARDY Directrice/General Manager

Good locations bad beds

Customer review rating 3.5/5

Perry Families - 03/11/2021 Confirmed reviews ALL

Nice hotel but the beds are awful.

Dear PETER V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie TARDY Directrice/General Manager
Customer review rating 5.0/5

Tess Couples - 01/11/2021 Confirmed reviews ALL

Very quiet even though in the middle of Paris, great bed, great shower, Nuxe shower gel and high quality tea in the room. It was a very pleasant stay.

Dear Janice M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie TARDYGeneral Manager

Very friendly and competent staff. Very good breakfast. Very quiet room. Well located. Very good stay.

Customer review rating 5.0/5

Luc Couples - 17/10/2021 Confirmed reviews ALL

Very friendly staff. Thank you very much. We felt welcome.

Dear LUC D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie TARDY Directrice/General Manager

Helpful & Courteous Staff

Customer review rating 4.5/5

Himanshu S. Couples - 17/10/2021 Confirmed reviews ALL

We both enjoyed our stay at your hotel. The staff is very nice and helpful. Always Smiling.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nathalie TARDY Directrice/General Manager

Pleasant stay

Customer review rating 3.0/5

Pieter V. W. Couples - 10/10/2021 Confirmed reviews ALL

Good location

Dear Cornelis Norbertus Desideriu G L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The upgrade is done on your arrival and according to the availability of our establishment. The size of the rooms depends on the architecture of the building. It will be with pleasure to receive you for a future stay, in addition, we have two magnificent duplex apartments of a large size for your next stays. Thanks again for taking the time to respond, and we're sorry again for the breakfast wait. Sincerely, Quentin
Customer review rating 5.0/5

W. Couples - 08/10/2021 Confirmed reviews ALL

Personnel au top

Monsieur W., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Opéra Grands Boulevards. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau Quentin Premier de Réception

good location, safe street

Customer review rating 4.0/5

Rd Solo - 06/10/2021 Confirmed reviews ALL

The hotel is well catered for, clean, nicely decorated and offers good level of customer service.

Dear RUXANDRA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the products, for your next stay do not hesitate to offer yourself a privilege room ... It includes Nuxe products, a nespresso machine, bathrobes / slippers, a mini bar with various free drinks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin

Nice hotel in good location

Customer review rating 4.5/5

Lore Families - 03/10/2021 Confirmed reviews ALL

We had a lovely experience! The location is great, room was nice, staff was friendly and very good breakfast.

Dear LORE V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin

An ok stay for the price

Customer review rating 3.5/5

Mmm Couples - 27/09/2021 Confirmed reviews ALL

The experience was ok, but not very special. Staff was friendly. The room we received initially wasn’t cleaned and we had to change it. Room was very small

Dear Maria Milanova M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie TARDY Directrice/General Manager

Perfect

Customer review rating 5.0/5

Krista T. Families - 20/09/2021 Confirmed reviews ALL

Hotel very well situated, clean, modern, charming and extremly calm , what was kind a suprising as we stayd in Paris Very good breakfast and very quick and friendly service. Amazing staff- friendly, reactive and very kind , thank you so much for your hard work , keep going like that, bravo

Dear KRISTA T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin

Enjoyabel hotel - ideal for short stay

TripAdvisor rating 4.0/5

Traveller3300 Friends getaway - 13/03/2020 TripAdvisor review

Pleasant stay! Small rooms, but designed nicely and very clean. Staff was very friendly and breakfast was good (also small breakfast area). Location wise, most monuments are quite the walk but i didn't mind. Very convenient that it was very near to Gare du Nord, and metro is also not far away. Area with many nice restaurants in walking distance. Overall recommend!

Very Good Hotel

TripAdvisor rating 4.0/5

Wessam F Business - 27/11/2019 TripAdvisor review

This Hotel is a very good, clean, comfortable, wide, good location hotel. Very near to many restaurants, and to the shopping area. I recommend it than many hotels in Paris, staff is very friendly also.

Dear guest, A very warm "thank you!" for sharing your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback! I will share your comments with our team members, and we all hope that we will have the pleasure to see you again soon at Mercure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille - Assistant manager -

At home feeling

TripAdvisor rating 5.0/5

macvocal Couples - 24/10/2019 TripAdvisor review

It is the at least the fourth time we go to this hotel. Personnel attitude is flawless, the room (they have always managed to provide us with our favorite one). Looking forward to go back again and again...

Dear , The entire team joins me in thanking you. The well-being of our guests is the main concern of every staff member at Mercure Paris Opera Grands Boulevards and it is very rewarding that you underlined it. We are all thrilled to have been able to enhance your Parisian experience, customer care is our highest priorities and it is always gratifying to receive such praise. We hope to have the pleasure to welcome you back in your Parisian home Best regards

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