Hotel ibis Styles Reading Oxford Rd 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 1.912 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 15 Serviços

Extras do hotel

  • An ALLSAFE Clifton certified hotel

  • Onsite parking for 50 cars on a first come first serve basis (chargeable).

  • On a major bus route to Reading town center with buses every 8 mins from outside the hotel.

  • All rates include Breakfast

  • Complimentary Teas & Coffees available 24/7 from our bean machines including Latte's!

Localização do hotel

ibis Styles Reading Oxford Rd

648 654
Oxford Road
RG30 1EH reading
united kingdom

Fax: (+44)1183593291

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    LONDON HEATHROW A 49,25 km / 30,6 milhas

  • De trem

    READING SOUTHERN A 3,38 km / 2,1 milhas

GPS:51.460233, -1.007946

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

HOTEL RESTAURANT

O ibis Styles Reading Oxford Road Restaurant é um lugar aconchegante para relaxar, tomar um café e comer lanches ou refeições à noite.

Nossas acomodações

Aconchegante, acolhedor e moderno, com uma cama confortável e um banheiro prático, nossos quartos oferecem tudo o que você precisa para uma estadia prazerosa.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 1

  • Capacidade máxima: 30 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
ibis Styles Reading Oxford Rd

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 3.9/5

1.912 comentários

Classificação no TripAdvisor 3.5/5

499 comentários

Reading stay

Classificação TripAdvisor 5.0/5

t0mgraham 04/10/2020 Avaliação certificada TripAdvisor

We enjoyed our stay even though the Covid pandemic had restricted the Hotel's flexibility. The service was excellent and the staff very friendly helping us in any way possible. The location is ideal for our purposes. We had one night when a neighbour was rowdy but the hotel staff dealt with the situation and it was not repeated.

Dear tOmgraham, Thank you very much for your review! We are delighted that you enjoyed your time with us and please do reach out to me directly should you require any future assistance with reservations. My Email address is h9686-dm@accor.com. Warm regards, Tomasz Michalak General Manager

Avoid

Classificação TripAdvisor 1.0/5

lils37 Family - 11/12/2019 Avaliação certificada TripAdvisor

Dirty bathroom in our room (pubes in the bath) Uncomfortable bed Breakfast was just bread and cereal. Location was good but other that’s that staff were crap,room dirty and the breakfast not worth 10p

Dear Lils37, Thank you for your review. It is with great sadness that I read about the challenges throughout your stay with us. Please be assured that this is not the level of service we strive to deliver. I would appreciate the opportunity to further discuss this matter with you directly. Kindly contact me at h9686-dm@accor.com I look forward to hearing from you. Warm regards, Tomasz Michalak General Manager

Convienient

Classificação TripAdvisor 4.0/5

Paula T Family - 02/10/2019 Avaliação certificada TripAdvisor

Stayed close to Family for a family occasion... easy to access, room was basic,the bathroom could do with updating but served a purpose.... breakfast was a bonus although a bit of bacon would have been nice.

Dear Paula, Thank you very much for sharing your experience at Ibis Styles Reading Oxford Rd. I am delighted to learn that during your recent stay with us, we were able to meet your expectations. Our team will be delighted to hear your kind words. As far as breakfast is concerned, as Ibis styles branded property we provide complimentary continental breakfast to all our guests. Cooked breakfast doesn’t confirm with brands standard of Ibis Styles which is partly the reason why we had to discontinue it. Once again thank you so much for your constructive feedback. I look forward to welcoming you you back to Ibis Styles Reading Oxford Road. If I can assist in any other way please do contact me directly at h9686-dm@accor.com prior to your next visit. Please do reach out to me directly concerning your future visit. Kind regards, Tomasz Michalak General Manager

Disgraceful... old fashioned, poorly maintained, filthy!

Classificação TripAdvisor 1.0/5

chris w Business - 16/09/2019 Avaliação certificada TripAdvisor

Filthy, dilapidated, impossible to park, all the charm (and cleanliness) of a 1970s YMCA! Room was grim... absolutely filthy... the carpet is probably used to train new forensic students. Bathroom was disgraceful... damp and disgusting, poor upkeep and very old fashioned. Proving IBIS management are asleep at the wheel with this location! I Regularly stay at other IBIS across UK and Europe... but this is the worst I’ve ever seen... tired and uncared for... Room stank of stale food, paper thin walls so you can enjoy the snoring of fellow inmates. Nothing to commend this flee pit... off for a chemical wash now! One word of advice: AVOID!!!

Dear Chris, Thank you for your review. It is with great sadness that I read about the challenges throughout your stay with us. Please be assured that this is not the level of service we strive to deliver. I would appreciate the opportunity to further discuss this matter with you directly. Kindly contact me at h9686-dm@accor.com I look forward to hearing from you. Warm regards, Tomasz Michalak General Manager

Excellent

Classificação TripAdvisor 5.0/5

Dunc51 Couples - 11/04/2019 Avaliação certificada TripAdvisor

Have stayed there twice now - impressed with service and attention to detail on both occasions. My wife is coeliac and staff were very knowledgeable regarding gluten free food. Keep up the good work guys.

Dear Dunc51, Thank you for choosing Ibis Styles Reading Oxford Rd and for taking the time to share your experience. I am thrilled to read that you had an excellent stay with us and that we met all your expectations. At Ibis, we consider that it is our mission to make our guests feel special and acknowledged and I am happy that we were able to succeed in that. Please be assured that I will personally pass on your feedback to continue motivating The Ibis team to deliver outstanding customer service. We are looking forward to welcoming you in the future. Kind regards, Tomasz Michalak General Manager

comfortable and good Continental breakfast

Classificação TripAdvisor 4.0/5

Experience528847 Business - 21/01/2019 Avaliação certificada TripAdvisor

The rooms are comfortable if a little dated. The fruit choice at breakfast was very good, Very friendly reception and bar staff. The food i had was good and wholesome and not expensive. I would stay there again

Dear Experience528847, Thank you for booking a room at Ibis Styles Hotel and for taking the time to review your experiences. I am very pleased to read that you found our hotel comfortable, providing good breakfast and friendly service from the reception and bar teams. Once again thank you so much for your constructive feedback. I look forward to welcoming you you back to Ibis Styles Reading Oxford Road. If I can assist in any other way please do contact me directly at h9686-gm@accor.com I do hope to have the opportunity to personally introduce myself upon your next visit. It was a pleasure to have you stay with us and we look forward to your return visit. Kind regards, Tomasz Michalak General Manager

Hotel from hell

Classificação TripAdvisor 2.0/5

kenp241 Business - 14/01/2019 Avaliação certificada TripAdvisor

Very tired and more of a workman hotel, expensive and then charged for parking. The room was a double and I don't understand how they managed to get the bed in. Not what I expected when booking and I will avoid in the future.

Dear Ken, Thank you for booking a room at Ibis Styles Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Ibis Styles Hotel. I would be grateful if you could find time to call me at the Hotel (01183593290) to discuss your feedback in more detail, as I have no record of any such comments being made during your stay with us. It would also give me the opportunity to apologise personally and hopefully arrange a time that you can return and enjoy your experience at Ibis Styles Hotel. With kind regards, Tomasz Michalak General Manager

Consistently good

Classificação TripAdvisor 5.0/5

MartynWCreswell Couples - 03/01/2019 Avaliação certificada TripAdvisor

We've stayed here a number of times now, and we've enjoyed every stay. So close to Reading, on a frequent bus route that runs 24 hours a day. The staff are friendly, and very helpful. Rooms are of a good standard, and we were given the quiet room we asked for.

Dear Martyn, Thank you for choosing Ibis Styles Reading Oxford Rd and for taking the time to share your experience. I am thrilled to read that you had an excellent stay with us and that we met all your expectations. At Ibis, we consider that it is our mission to make our guests feel special and acknowledged and I am happy that we were able to succeed in that. Please be assured that I will personally pass on your feedback to continue motivating The Ibis team to deliver outstanding customer service. We are looking forward to welcoming you in the future. Kind regards, Tomasz Michalak General Manager

Family Trip to Reading

Classificação TripAdvisor 3.0/5

MARINER61 Family - 05/09/2018 Avaliação certificada TripAdvisor

Hotel is ok and is basic but if you want a Hotel for a cheaper price this is the one Staff ok Rooms clean and breakfast is better than Hol Inn xIf you require parking get there early as all spaces have gone by 10pm although there is now room slightly outside the car park

Dear Mariner61, Thank you very much for your feedback about our hotel. We really appreciate your feedback, as this is our best resource for improving our guest services, which we are always trying to do. I do hope very much that you will return to the hotel in the future, as we do try our utmost to enable all our guests to enjoy their experience. Kind regards, Tomasz Michalak General Manager

Excellent

Classificação TripAdvisor 5.0/5

MsJames2018 Couples - 23/05/2018 Avaliação certificada TripAdvisor

My stay here was very pleasant indeed, the reception staff was very polite and helpful. Love the fact that breakfast was also included. Only things that I would suggest is maybe room service and better door keys as we happend to have a bit of difficulty with them.

Dear James2018, Thank you for choosing Ibis Styles Reading Oxford Rd and for taking the time to share your experience. I am thrilled to read that you had an excellent stay with us and that we met all your expectations. At Ibis, we consider that it is our mission to make our guests feel special and acknowledged and I am happy that we were able to succeed in that. Please be assured that I will personally pass on your feedback to continue motivating The Ibis team to deliver outstanding customer service. We are looking forward to welcoming you in the future. Kind regards, Tomasz Michalak Assistant General Manager

Decent place for Business or Leisure stay

Classificação TripAdvisor 4.0/5

grbarla Solo travel - 13/03/2018 Avaliação certificada TripAdvisor

A decent hotel close to Town center and other shopping place. Located close to different types of cuisine places. Helpful staff to assist guests. Cleaning staff were really good and ensured clean and neat room.

Dear Grbarla, Thank you very much for your feedback about our hotel. We really appreciate your feedback, as this is our best resource for improving our guest services, which we are always trying to do. I do hope very much that you will return to the hotel in the future, as we do try our utmost to enable all our guests to enjoy their experience. Kind regards, Tomasz Michalak Assistant General Manager

Great hotel, great room, great breakfast, excellent staff. Stay spoilt by inconsiderate students.

Classificação TripAdvisor 4.0/5

MartynWCreswell Couples - 02/01/2018 Avaliação certificada TripAdvisor

We've stayed here before, and the hotel is in an ideal location for Reading. The staff are friendly, and attentive. The rooms are very nice. Breakfast is very enjoyable. All seemed okay, except for some immature university students who decided to have a loud conversation in the corridor (twice) in the early hours of the morning, rather than in a room, or downstairs on the ground floor. It was probably also one of them who set off the fire alarm for a short time.

Dear Martyn, Thank you for sharing your experience on TripAdvisor and for choosing ibis Styles Reading Oxford Rd. It is an absolute delight to read your heartfelt words and that many aspect of your stay, from the ideal location to enjoyable breakfast all emulating your previous experiences of staying with us. We here at ibis Styles Reading take great pride in delivering outstanding customer service to all our guests, and I am delighted to see our team succeeded. Thank you again for all you kind words. Please do reach out to me directly concerning your future visit. My Email address is h9686-dm@accor.com We look forward to welcoming you back in the not too distant future. With kind regards Tomasz Michalak Assistant General Manager

Great place to stay - great staff - great value

Classificação TripAdvisor 5.0/5

Seamus J Family - 20/12/2017 Avaliação certificada TripAdvisor

This is a really excellent place to stay in terms of standard of accommodation, attitude and helpfulness of the staff, and value for money. Very good breakfast! Car parking available. Easy access to Reading town centre and further afield by public transport.

Dear Seamus, I am so pleased that we were able to make your ibis Styles Reading experience a memorable one and thank you for leaving such a wonderful review! I will pass your kind words to my staff colleagues, as I am sure they will be as proud as myself to hear that you were satisfied with the service provided. Should you wish to join us again, please do not hesitate to contact me directly. My Email address is h9686-dm@accor.com Warm regards, Tomasz Michalak Assistant General Manager

Good value - Problem quickly solved

Classificação TripAdvisor 4.0/5

Den H Solo travel - 06/12/2017 Avaliação certificada TripAdvisor

Friendly welcome and a choice of rooms given by receptionist. Took their advice and had the quietest room with a bonus of double bed. Shortly after being in the room the main (including bathroom) lighting failed. Went to reception, explained problem and was quickly offered another room - with apologies that it would be a twin. I was promised that I would be contacted with an explanation - impressively I was! Rate included continental breakfast so I was surprised to see (very welcome) hot options of bacon, scrambled eggs and beans. All in all a great value for money stay.

Dear Den, Thank you for choosing ibis Styles Oxford Rd and for taking the time to share your stay within the Tripadvisor community. I am sorry that you experienced electricity issues in your initially allocated room. I am glad however to hear that the team managed resolve the issue without detriment to your comfort. Please be assured that I will personally pass on your feedback to continue motivating The Ibis team to deliver outstanding customer service. I am extremely pleased to hear that you found our breakfast to be suitable with a good selection of hot and cold offerings. We would so happy to welcome you, once again, to our hotel. Please do not hesitate to reach out to me on h9686-dm@accor.com so we can ensure that your next visit will be as enjoyable as the previous ones. Kind regards, Tomasz Michalak Assistant General Manager

My Overnight Stay

Classificação TripAdvisor 3.0/5

693jeanettem Family - 30/11/2017 Avaliação certificada TripAdvisor

The hotel was well situated for shopping,busses etc and easy to find I was not overly impressed at having to pay to park the car in the car park Room was clean and the beds were comfortable The only let down was the breakfast it was like the food had been there for days reheated as per demand and not much of a selection The staff were pleasant and helpful reception clean and well equipped with beverages Will consider using the hotel in the future

Dear 693jeanettem, Thank you for choosing ibis Styles Oxford Rd and for taking the time to share your stay within the Tripadvisor community. I am truly delighted to read your kind words about your overall experience, comfortable bed, cleaned room, pleasant and helpful receptionists, as well as well-equipped beverage station. Please be assured that I will personally pass on your feedback to continue motivating The Ibis team to deliver outstanding customer service. I am naturally concerned with your experience during breakfast. This is certainly not the norm, and I shall investigate and rectify so no future guests are inconvenience in a similar way. We would so happy to welcome you, once again, to our hotel. Please do not hesitate to reach out to me on h9686-dm@accor.com so we can ensure that your next visit will be as enjoyable as the previous ones. Kind regards, Tomasz Michalak Assistant General Manager

Comfortable stay as always

Classificação TripAdvisor 5.0/5

Sherry O Family - 16/11/2017 Avaliação certificada TripAdvisor

I enjoyed my stay as always. I knew that I could count on a comfortable bed and an immaculately clean room. There was plenty to eat for breakfast. The receptionists were attentive and hepful. A bargain price and good parking facilities. It certainly met all my expectations.

Dear Sherry, Thank you for choosing ibis Styles Oxford Rd and for taking the time to share your stay within the Tripadvisor community. I am truly delighted to read your kind words about your overall experience, comfortable bed, immaculately cleaned room, plenty to eat for breakfast, as well as attentive and helpful receptionists. Please be assured that I will personally pass on your feedback to continue motivating The Ibis team to deliver outstanding customer service. We would so happy to welcome you, once again, to our hotel. Please do not hesitate to reach out to me on h9686-dm@accor.com so we can ensure that your next visit will be as remarkable as the previous ones. Kind regards, Tomasz Michalak Assistant General Manager

Adequate

Classificação TripAdvisor 3.0/5

664patricko Friends getaway - 15/11/2017 Avaliação certificada TripAdvisor

It's an affordable room at short notice when others are too expensive. Main drawback is breakfast finishes too early on Sunday morning. I have stayed there twice but never been up for breakfast. Also don't let them charge you extra for parking if you arrive on foot.

Dear 664patricko, Thank you for sharing your experience on TripAdvisor and for choosing ibis Styles Oxford Rd. I am glad to see that you found our hotel offering good value for money even when booking last minute. Our breakfast finishes at 11am during weekends. I would like to assure you that your feedback will be shared and discussed at our next management meeting. This is normally followed by thorough assessments of our procedures to see what improvements can be made to provide a better service to our guests. Our car park charge only applied to guests registering their vehicles with us upon arrival. I would be delighted if you would reach out to me directly regarding this aspect of our service. I do hope very much that you will return to the hotel in the future, as we do try our utmost to enable all our guests to enjoy their experience. Kind regards, Tomasz Michalak Assistant General Manager

Thoroughly recommend staying here

Classificação TripAdvisor 5.0/5

clare g Couples - 09/11/2017 Avaliação certificada TripAdvisor

Our 2 night stay was our first to an Ibis hotel and we will definitely come back. We had a warm and friendly welcome. Our room was very clean and well appointed. But best of all was the self service breakfast which was plentiful and with good choices.

Dear Clare, Thank you for sharing your experience on TripAdvisor and for choosing ibis Styles Oxford Rd. It is an absolute delight to read your heartfelt words and that many aspect of your stay, from the warm and friendly welcome at the reception to plentiful breakfast with good choice, exceeded your expectations. We here at ibis Styles Oxford Rd take great pride in delivering outstanding customer service to all our guests, and I am delighted to see our team succeeded. Thank you again for all you kind words. Please do reach out to me directly concerning your future visit. My Email address is H9686-dm@accor.com We look forward to welcoming you back in the not to distant future. With kind regards, Tomasz Michalak Assistant General Manager

appaling service

Classificação TripAdvisor 1.0/5

Neil P Business - 27/09/2017 Avaliação certificada TripAdvisor

This is a lovely hotel but is badly let down by the attitude of the staff Don't rely on card machine to work as i believe their is major problems with it Paid cash but attitude from staff was disgusting although they knew there was a problem Use hotel for business regularly

Dear Neil, Thank you for booking a room at the ibis Styles Reading Oxford Rd. and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced. I would be grateful if you could find time to call me at the Hotel (01183593290) to discuss your feedback in more detail, as I have no record of any such comments being made during your stay with us. It would also give me the opportunity to apologize personally and hopefully arrange a time that you can return and enjoy your experience at Ibis Style. With kind regards, Tomasz Michalak Assistant General Manager

Extremely Dissatisfied. Did not even stay at the hotel in the end

Classificação TripAdvisor 1.0/5

407arc2017 Business - 21/09/2017 Avaliação certificada TripAdvisor

The reservation was made by someone else on behalf of me. I drove 7 hours from Edinburgh, and when at the reception desk was told that my reservation was booked for 3 days later. I was not happy that the person who made the reservation got it wrong, but what was extremely dissatisfying was how Ibis handled my circumstance. I only needed a room for 1-night and the Ibis individual on hand was so unhelpful and unwilling to look into option of carrying over the reservation. I was simply told "there's no rooms left"....Considering I saw a couple checking out just prior. So after driving 7 hours, I had to drive around Reading and surrounding areas looking for another hotel. On top of it, I tried to cancel the booking as it was a few days out and I could not even get a refund! Very VERY unhappy at how Ibis has handled this. I will NOT be using ibis again, if this is the type of individuals you employ at the front desk.

Dear 407arc2017, Thank you very much for taking the time to share your detailed feedback. We are committed to listening to our guests and in the spirit of improving all aspects of our guest experience I would very much appreciate the opportunity to discuss this with you, may I ask you contact me directly at h9686-dm@accor.com Many thanks and renewed apologies Tomasz Michalak Assistant General Manager

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