ibis Styles Reading Oxford Road Hotel 3 stars

Good sanitation at entrance. Window of room was wide open on arrival, which needed closing, but I couldn't do it. So I had to go back downstairs to fetch someone to do it. The person on reception said just call us if there are any problems, but there is no phone number of reception on the room key or paper card. This would have been helpful as it would reduce the amount of movements around the hotel if anything is wrong. Breakfast was very basic. Some butter for the toast would have been good, and would not cost too much.

Unfortunately, I cannot currently speak! The Staff were pre-warned on my booking application. They were most friendly, understanding & so helpful with all questions phrased such a nod or a shake of my head was the only answer I needed to give. All social distancing rules were observed with hand sanitiser stations spread around. The 'Full English Breakfast' offered as a Takeaway was a delight. In these difficult times, a big welldone to all & i would not hesitate to stay again.

Kept awake all night by drunk guests next door. Not Accors fault, and Day manaher was sympthatic the nect morning. Absence of phone in the room (and a flat battery in my mobile) stopped me asking for help

Staff were welcoming. Room and communal areas were clean and comfortable. Breakfast was great.

The room was acceptable, but he radiator did not respond when the thermostat was adjusted. The bathroom was starting to look a little tired and in need of a refresh. The COVID breakfast was acceptable, but could have been hotter, as some items were look warm.

Cups were dirty in the room, plastic cover on cups in the bathroom was dirty looked like dried coffee and bathroom hadn’t been hoovered. Bed was comfy.

Lovely clean room and hotel. Not many staff on duty. Counted 3 .

Helpful and pleasant staff.

Good place, staff friendly. Very noisy people in room next door clearly having a party all night. Staff sorted out when asked to. Should have staff walking round the corridors to check for this.

Excellent service Thank you

We enjoyed our stay and the staff were very helpful throughout. The hotel is ideally located for us. The room was well appointed and kept clean and tidy. Even though Covid restrictions were in place we felt welcome and comfortable.

We enjoyed our stay even though the Covid pandemic had restricted the Hotel's flexibility. The service was excellent and the staff very friendly helping us in any way possible. The location is ideal for our purposes. We had one night when a neighbour was rowdy but the hotel staff dealt with the situation and it was not repeated.

Good stay, but radiator on despite extremely hot weather.

I had a pleasant one-night stay during my walk on the Thames Path. The young woman working at reception was extremely helpful.

Dirty bathroom in our room (pubes in the bath) Uncomfortable bed Breakfast was just bread and cereal. Location was good but other that’s that staff were crap,room dirty and the breakfast not worth 10p