Mercure Algeciras 3 stars

Had a fantastic room and slept well. Gym is fantastic. Only drawback is the breakfast. Parking is available in the area easily.

Nice room with beautiful terrace but the air conditioning was not working in the room...

Good location but water pressure in the bathroom was much too low. Breakfast was very limited. Courtyard was not very clean.

I found hard to relax in this property. The staff on duty for breakfast is really loud and focus on talking about their own things. A lady in particular would speak from the floor to someone in the kitchen or reception. Lack of training i guess.

A very pleasant stay as always

Overall a very goodplace for long term staying. The internet was NOT optimal for international use. No internet in the living room. That is the only point that I can claim at the Hotel. Great staff, Good service, well cleaned overall. Good parking service.

I stayed with you for 2 months and it was a nice stay. The staff was nice.

Good service, flexible and nice staff

I stayed there for a couple of months. It did work really well. Especially I liked the kitchen in the rooms. I was able to make my own meals, which is really good in Covid times. The crew was really helpful with whatever I asked. They allow pets in this hotel, which is essential to me. It was easy to walk the dog near the hotel, since it is near a park, and the beach.

I had stayed at the hotel for one night, enjoyed it so much came back a few days later and stayed another 3 nights. All the staff were great and very helpful The room was clean and spacious Food good Good location and close to Corte Engles

The room was clean and quite spacious. There was a separate area for wardrobe and storing your luggage. The staff was helpful and cheerful. The breakfast was quite good. Unfortunately, the air-conditioning of my room was out of order. It worked for around 20 to 30 minutes then stopped working. I turned it on again but it stopped working again. Then I reported to the front desk. The staff offered me another room. At that time, I had unpacked my stuff and did not want to do the packing and unpacking again. The staff marked the case on the logbook and said it would be fixed the following day when I went out. Luckily, the temperature was lowered at night. It was not hot when I opened the window at night. The following morning, I found a part of the mirror lights was not functioning as well. Therefore, I reported to the front desk and reminded the staff that the problem of the air conditioning. The staff said they would fix both the problems that day. However, when I came back, I found that the mirror light was fixed but the air-conditioning was still not working properly. I reported to the front desk again and she apologised to me and wrote it on the logbook again. Unfortunately, when I came back on the night before I check out, the air-conditioning was still not working and I was told that it was because they did not have parts for repairing. The staff said she could offer me another room but I refused it as I didn't want to change to another room at the last night I stayed in the hotel. Anyway, it is still worth to stay in this hotel.

The hotel has fairly good location. It is clean and the room is quite spacious. However, the room setting is not that great. The big space is not being used properly. Something is missing on the design for the room. The dinner menu was very basic. We ordered pizza which was half frozen, half hot when the pizza was served on our table. Something should be done in this hotel. At least some standard should be held. I have had good feelings from many other Mercure hotels I stayed. Hopefully, this one will catch up the good reputation.

During every monring of my stay the breakfast was not ready served or things where missing. Coffee machine was broken but no replacement for at least one week. In my opinion easy to buy a dolce gusto or nespresso machine at the nearest shop.

I booked this to start a road trip through Andalucia. The location was great to get a taxi from the ferry, walk to some great tapas bars 10 minutes away and grab some breakfast before leaving the next morning for Ronda. I didn't take advantage of their fitness facility but it looks good.

Good hotel with great staff, both at reception and at the restaurant. Rooms are spacious and modern. Hotel location is close by the port with easy access from the motorway. Breakfast was good with loads of choice between Spanish & international. Please be advised that restaurant menu is limited, but they also serve the same menu as room service