お客さまの声 3.8/5 3,838 件のレビュー
7 dedicated meeting rooms accommodating up to 180 guests
Located less than two miles from London Heathrow Airport
Borders Restaurant offers a choice of international cuisine
On-site leisure facilities available to all hotel guests
Nearby transport links to central London
スタンダード客室、クイーンサイズのベッド 1 台
デラックス客室、キングサイズのベッド 1 台
Heathrow Airport Hotel Mercury London Heathrow
TIEN D 03/02/2020 トリップアドバイザー認証口コミ
Hotel room is not clean, stained bathroom, Stained carpet,dated deco. The location is distance away from the airport. The location I felt unsafe not recommended ! A big mistake from my self to booked this Hotel. I felt very let down by ACCOR LIVE LIMITLESS GROUP. Never again.
Bad nights sleep
Julie R Business - 12/01/2020 トリップアドバイザー認証口コミ
Stay was spoilt by a very uncomfortable bed, the mattress urgently needs replacing. Also I was at the back of the hotel on the second floor and there was some type of extractor fan constantly humming all night which did not help. On the positive the bar staff were friendly and helpful. When I mentioned the bad night sleep at check the lady on duty giggled at me and said oh well never mind.
Careful at deposit money
mi0rdachi Business - 30/12/2019 トリップアドバイザー認証口コミ
Hotel not answering to emails, receipt not given at front desk and refund of 50 Gbp not received yet. Contact the hotel by email and no answer from their side, very disappointing. Most likely is the worst experience with Accor hotel.
Nice short stay
erikvanvliet Solo travel - 11/12/2019 トリップアドバイザー認証口コミ
Travelling from Heathrow on an early morning may be as hassle ,a stay in the Mercure hotels was for me a great altternative and worh its money completely . Rooms aart spacious and sound proof and the restaurant offered some great food
An awful stay
KMS1342 Business - 20/10/2019 トリップアドバイザー認証口コミ
The room was too warm & stuffy; altering the thermostat made no difference. Noise from the room above kept waking me. The meal was a disaster. Both reasonable draft beers were "OFF"; none of the 4 choices of pizzas was available. The fish & chips were another disaster; french fries instead of chunky chips, half cold overcooked semi-cold peas instead of minty peas; the cod was totally insipid. Complain to the waiter - he did not understand english. Reception: "Oh sorry, can I have your card ..... The worst hotel meal I can remember & about the worst hotel stay.