Mercure London Heathrow bintang 4

Catatan tamu Avis (Peringkat ALL) 3.7/5 432 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • 7 dedicated meeting rooms accommodating up to 180 guests

  • Located less than two miles from London Heathrow Airport

  • Borders Restaurant offers a choice of international cuisine

  • On-site leisure facilities available to all hotel guests

  • Nearby transport links to central London

Akomodasi kami

Lokasi hotel

Mercure London Heathrow

Shepiston Lane, Hayes, Middlesex
UB3 1LP LONDON
Britania Raya

GPS:51.494497, -0.430612

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

BORDERS RESTAURANT

Borders Restaurant menawarkan pilihan bersantap fleksibel, formal ataupun informal. Mengutamakan penyajian menu kontemporer yang menonjolkan hasil bumi segar dan musiman.

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Cari tahu selengkapnya

Peringkat ALL  3.7/5  432 ulasan

Peringkat TripAdvisor  3.5/5  1.659 ulasan

Great stay

Catatan Tripadvisor 5.0/5

Matt G Ulasan TripAdvisor tersertifikasi

Amin and Saurabh were great during my check in experience at the hotel great reception staff hotel offers 24/7 shop for all essentials including beers and other drinks overall great stay recommended 10/10 close to airport provides shuttle service

Never Ever Again disgusting

Catatan Tripadvisor 1.0/5

Christina C Ulasan TripAdvisor tersertifikasi

Absolutely awful paid £117 for one night with the family.... Car park littered with mattress and household waste, the room we where in stunk of cigarettes, in room fridge didn't work, net curtains filthy and hanging off had to tune our own TV carpets filthy and not fitted properly, tried calling down to front desk no answer! Pur ac on blew out smokey air!!

VANS AT RISK AND RUDE STAFF. Staff could not care less regarding damage caused to our van or the potential risk to other

Catatan Tripadvisor 1.0/5

gstephens93_ Bisnis - Ulasan TripAdvisor tersertifikasi

DO NOT USE THIS HOTEL IF YOU OWN A VAN. After checking into the hotel within 30 minutes the van had been severely damaged by someone attempting to break in. The car park is covered in cameras and the entrances are not alarmed as signs suggest. The staff were then extremely unhelpful and rude. They did not check or provide cctv. They refused to cooperate or even offer to call the police. We had to ASK for a refund for parking as a gesture of goodwill. They genuinely could not care less. Terrible time checking in as the member of staff on the check in desk could barely understand what we was saying. After paying for food we were told we need vouchers before we ordered in contrary to what the member of staff that checked us in had told us. All round terrible experience and after talking to other guests it is nothing new at this hotel. Would not recommend to anyone. Avoid at all costs

Clean, friendly and great location

Catatan Tripadvisor 5.0/5

haz818 Ulasan TripAdvisor tersertifikasi

I really don't understand all of the negative reviews. I stayed in Feb 2024 and my room was clean with bedding and towels changed/made daily. Staff were friendly at both check in and at the bar. The location is only 20mins walk from Hayes and Harlington station and easy to find.

Dear Guest, Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Manoj KHANDEKAR, General Manager

Definitely should Not be advertised as airport parking.

Catatan Tripadvisor 3.0/5

Vicki C Keluarga - Ulasan TripAdvisor tersertifikasi

Was a little shocked as it quite outdated and not very clean. Airport parking not very secure. Was worried about leaving my car there as the hotel reception person said they have had a few issues lately with cars getting broken into. Receptionist booked us a taxi that is used at the hotel to go to airport. We got charged £45 to go 5 mins down the road to airport. Found out it should have only been max £30 so went into complain on way back. Wouldn’t use this hotel again for airport parking falsely advertised as have to pay to get to hotel when you might aswell pay to stay at airport.

Dear Vicki, Thank you for taking the time to leave us your feedback. Please accept my sincere apologies for the inconvenience you have experienced with us recently. Kindly reach out to me m.khandekar@mercureheathrow.com and I will be happy to assist you. Best wishes, Manoj Khandekar

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 670 ulasan 7.2/10 Lokasi
  • 1.235 ulasan 4.2/10 Kamar
  • 1.086 ulasan 6.7/10 Pelayanan
  • 20 ulasan 5.2/10 Internet
  • 626 ulasan 4/10 Kenyamanan
  • 555 ulasan 3.6/10 Kebersihan
  • 437 ulasan 5.7/10 Makanan
  • 334 ulasan 5.4/10 Kesepadanan nilai

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