ibis Ambassador Busan Haeundae Hotel 3 stars

TripAdvisor rating 4.0/5 166 reviews
ibis Ambassador Busan Haeundae
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Room 1

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Hotel extras

  • Located in Haeundae

  • 237 modern guest rooms

  • Web coner and Complimentary WIFI

  • 2 Meeting Rooms

  • Contemporary rooms featuring the signiture Sweet bed by ibis

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Self service business centre

Hotel location

ibis Ambassador Busan Haeundae

12 Haeundaehaebyeon ro
237 Beon gil
Haeundae gu
48093
busan
korea, republic of

Tel: +82516301100

Fax: (+82)51/6301101

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUSAN STATION :   1003 DONGBAEK ISLAND

  • HAEUNDAE STATION :   LINE 2 HAEUNDAE/EXIT 5

  • By plane

    GIMHAE INT AIRPORT At 25.7km / 15.97 miles - Shuttle paying

  • By plane

    KIMHAE INT AIRPORT At 28km / 17 miles - Shuttle paying

  • By train

    BUSAN KTX STATION At 17.5km / 10.87 miles

GPS :35.160361, 129.157949

Our accommodations

Standard Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Room with 3 Single Beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Room with 1 Queen Bed and Sofa

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Suite Room with 1 King Bed and Sofa

  • Max. number of persons: 3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory... or both!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 175

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,363 reviews

tripadvisor

TripAdvisor Rating 4.0/5

166 reviews

Nice family room

Customer review rating 4.3/5

Anonymous Families - 02/12/2019 Confirmed reviews ALL

Time for welcome drink was too short

Dear Soon Chye N., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Okay but should be better

Customer review rating 4.3/5

Anonymous Families - 02/12/2019 Confirmed reviews ALL

Time for welcome drink was too short

Dear Kiat Piah T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Great location and comfortable stay

Customer review rating 4.3/5

Dickson Business - 01/12/2019 Confirmed reviews ALL

The upgrade was thoughtful and appreciated. Staff was friendly. One suggestion to out towel hooks in the guest room would be helpful

Dear Dickson C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

good

Customer review rating 4.3/5

Desi Business - 26/11/2019 Confirmed reviews ALL

good, its just the check in time that was too late.

Dear Lie G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

MR

Customer review rating 4.3/5

Amar Business - 25/11/2019 Confirmed reviews ALL

Comfy. Great amenities. Will definitely stay there again when im in Busan.

Comfortable and convenient stay in Haeundae

Customer review rating 4.3/5

Ky Business - 25/11/2019 Confirmed reviews ALL

Their customer service is excellent. Rooms are cleaned thoroughly everyday and the amenities are replaced accordingly. Strategic location within restaurants, convenient stores and of course to the beach area. Will definitely choose to stay in this hotel again in future. A bit of a walking distance though (about 10 mins speed walking) to the metro train station especially in the cold breezy temperature, but this can be easily endured for other seasons.

Had a great time, the staff is very helpful and great facilities.

Customer review rating 4.3/5

Izzuddin H. Business - 24/11/2019 Confirmed reviews ALL

The environment is great. The staff is very professional. Enjoyed using the facilities available. And my favorite part is the great choice of breakfast.

Dear H. M., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Very Comfortable and Cosy Room

Customer review rating 4.3/5

Jung W. Business - 24/11/2019 Confirmed reviews ALL

No Complains at all

Dear Jung W. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Nice room with good breakfast.

Customer review rating 4.3/5

Chris Business - 23/11/2019 Confirmed reviews ALL

Everything is fine except when we (group many guests) had to wait 3-4 hours for the check in until 3pm, and then at 3pm we have to queue for a long time just to check in. Maybe you can just check us in, but the room key can be given later at 3pm. So it will be faster for us.

Dear Lie C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Good location and value for money

Customer review rating 4.3/5

N. Business - 21/11/2019 Confirmed reviews ALL

This was my 3rd time stay at Ibis Ambassador in Busan and it is a good location and value for money hotel. Walking distance to coffee shops, bars, restaurants, convenient stores and close to the beach with nice view from 20/F floor. I am just a bit disappointed by the breakfast and also the car park need to pay also for hotel guest.

Dear Montagny N., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Fabulous

Customer review rating 4.3/5

Yuki Business - 21/11/2019 Confirmed reviews ALL

The cleanliness was perfect. It was a very comfortable stay.

Dear Roi Ong S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Perfect enough!

Customer review rating 4.3/5

Hein Business - 21/11/2019 Confirmed reviews ALL

Nice service, clean room, good location, perfect breakfast.

Dear Min Hein Z., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

great

Customer review rating 4.3/5

Mike Solo - 19/11/2019 Confirmed reviews ALL

great location, great service, clean room

Dear Seung Teul R., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Very excellent

Customer review rating 4.3/5

고. Families - 14/11/2019 Confirmed reviews ALL

I really happy to stay your hotel at that time.

Dear Sung Joon We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Good to stay here.

Customer review rating 4.3/5

James L. Business - 11/11/2019 Confirmed reviews ALL

There are Sauna and fitness on 21st floor. it's one of reason i prefer to stay here.

Dear Ok In , We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Excellent service

Customer review rating 4.3/5

E. Couples - 09/11/2019 Confirmed reviews ALL

In spite of a problem with Air Conditionning noise and a constant “beep » coming from nowhere, it was perfect!

Dear David E., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Prior arrangements not fulfilled and stupid policy on welcome drink

Customer review rating 4.3/5

Tong K. K. Friends - 07/11/2019 Confirmed reviews ALL

We booked a standard queen room and the standard queen room with sofa. The design of the standard queen room with sofa is puzzling. The only toilet is in the living room and there aren't any toilet facilities in the main bathroom inside the bedroom. this has provided inconvenience to guests. Secondly, prior to our arrival, I made an international call from Singapore to Busan to check out a few things. In the conversation, I was told that by arriving at around 11 am, we were able to check-in. When we arrived at the hotel at around 11 am, we were met with a staff with the most unwelcoming face. Initially, she told us the rooms were not ready, upon insisting, the said staff told us to provide proof from either an email or phone call records, I have recently changed my phone and such records were not present on my phone. The said staff then told us we cannot check-in early and told us to leave our luggage with them. We had to change our travel plans last minute to "accommodate" to the hotel staff. This is RIDICULOUS!! We returned to check-in at around 8 pm and were given a welcome drink. However, the staff said the hotel will only provide ONE welcome drink for the 3 of us who were staying in the hotel. WHAT KIND OF MISERABLE POLICY IS THIS?? WHAT IS THE POINT OF HAVING ONLY ONE WELCOME DRINK WHEN 3 OF US WERE STAYING AT THE HOTEL??!! The hotel might as well forgo giving the welcome drink as it certainly DID NOT make us feel welcome at all!! I will stay and advise my friends who will be travel to Busan to AVOID THE HOTEL AT ALL COSTS!!

It was good to stay there

Customer review rating 4.3/5

H. A. Solo - 04/11/2019 Confirmed reviews ALL

The stay at the hotel was good but tooth brush was poor quality all the plastic particles came out from the brush

Dear A. H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Clean and kind

Customer review rating 4.3/5

Sungjae K. Business - 01/11/2019 Confirmed reviews ALL

.

Dear k., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Good to stay

Customer review rating 4.3/5

Bt L. Business - 01/11/2019 Confirmed reviews ALL

It was good to stay, but not that preferable as it took too much time to use elevators because of only two running and maybe too many visitors at the time. However, two small elevators would not be enough for so many rooms in such a facility in my opinion. Other than that, it was good stay.

Dear L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung
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