Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,418 reviews

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Pawia 18 B, 31154 Krakow, Poland

Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Telephone
Fax +48 12 225 11 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,418 reviews

TripAdvisor Rating  4.7/5  1,884 reviews

Certificate of excellence 2024

Small beds, small room, strange decor.

TripAdvisor rating 4.0/5

TamaraK821 TripAdvisor review

Very small bed, which they called a Queen but was a double. We are tall and thin but used to a much larger bed, so sleeping was difficult. We asked to be away from the street side, but she put us there anyway and refused to look for another room even though we were checking in at noon. We heard the trams until late at night and before 0600 in the morning. Nice breakfast buffet and bar but a long walk from the Old Town. Would choose another hotel closer to the Old Town if we go again. Also, they sprayed so many scents around the hotel, lobby and even bookshelf, it was overwhelming with all the strong odors.

Super Hotel In Many Ways

TripAdvisor rating 5.0/5

Scott J TripAdvisor review

This is a super accessible hotel - very close to one of the main train stations, two big tram/bus stations very close by and a busy taxi service outside the entrance. The hotel rooms are clean and comfortable. The staff are friendly and very professional. Breakfast buffet is good and the menu for the evenings is really good. Also a huge shopping mall right across the street if you are into that sort of thing. A very easy walk to the old town. Loved my stay.

Fantastic!

TripAdvisor rating 5.0/5

Lara B TripAdvisor review

Fantastic! The location is unbeatable – just steps away from the Main Square and all the key attractions. What really made my visit unforgettable, however, was the incredible front desk staff. From the moment I arrived, they made me feel genuinely welcome. They were not only professional and efficient but also warm, friendly, and always willing to go the extra mile. Thank You!

Perfect location with easy access to all amenities.

Customer review rating 5.0/5

Sian Solo - Confirmed reviews ALL

Staff were superb so professional. Overall atmosphere was elegant and tasteful. A beautiful hotel with excellent staff and customer service.

Location amazing and the hotel was fabulous

Customer review rating 5.0/5

Ashley D. Couples - Confirmed reviews ALL

One of the best breaks I have had in a long time. Staff was amazing

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Other web-users rate our hotel

  • 1,700 reviews 9.7/10 Location
  • 1,405 reviews 9/10 Room
  • 1,890 reviews 9.6/10 Service
  • 29 reviews 8.8/10 WiFi
  • 875 reviews 9.2/10 Breakfast
  • 665 reviews 9/10 Food
  • 658 reviews 9.5/10 Cleanliness
  • 501 reviews 9.8/10 Vibe

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.