Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 4.1/5 949 reviews

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Mercure Kakadu Crocodile Hotel - Image 1
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Mercure Kakadu Crocodile Hotel - Image 3
Mercure Kakadu Crocodile Hotel - Image 4
Flinders Street, 0886 JABIRU, Australia

Description

Hotel extras

  • Superb location

  • Outdoor swimming pool

  • Manjmukmuk Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

Our accommodation(s)

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Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Telephone
Fax +61 8 8979 9098

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MANJMUKMUK RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Manjmukmuk Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  949 reviews

TripAdvisor Rating  3.4/5  1,819 reviews

Customer review rating 4.5/5

Debra M. Couples - Confirmed reviews ALL

We only stayed one night but it was really enjoyable. The staff were really welcoming and helpful when we had a broken light in our room.

Dear Debra, Thank you for your kind review! We're so pleased to hear you had an enjoyable stay and that our team was able to assist promptly. We hope to welcome you back for a longer visit next time! Kind regards, Nanda Operations Manager

Customer review rating 5.0/5

Tom L. Business - Confirmed reviews ALL

Another great experience! Staff are brilliant, food is superb. Will always stay there if I travel to Kakadu.

Hi Tom, Thank you so much for your kind review! We’re always so happy to have you stay with us! We hope to see you again soon! Kind regards, Nanda Operations Manager

Customer review rating 0.5/5

Kathryn H. Couples - Confirmed reviews ALL

The quality of the room was poor, stained carpet, dirty tiles, shoddy gyprock repairs. Overall a 2 star quality. Most caravan parks provide a better standard bathroom. Dining room meal was good. Way over priced for the amenity provided.

Dear Kathryn, Thank you for your feedback. We’re sorry to hear that the condition of your room did not meet your expectations. Your comments regarding the cleanliness and maintenance have been noted and shared with the departments. We’re glad to hear you enjoyed your meal in the dining room. We appreciate you bringing these issues to our attention as we strive to improve. Kind regards, Nanda Operations Manager

Customer review rating 4.0/5

Jillian O. Couples - Confirmed reviews ALL

Very nice, but would prefer a choice of dining options at hotel. Not a fan of large noisy dining rooms, and dining at bar not really encouraged. Nor is room service.

Dear Jillian, Thank you for your feedback and for choosing to stay with us. We appreciate your comments regarding dining options and understand your preferences. We hope to welcome you back in the future for another stay. Kind regards, Nanda Operations Manager

Customer review rating 3.0/5

Scott N. Couples - Confirmed reviews ALL

Stayed 2 nights and the dining area and reception area were nice. Room was fine except for the dirty bathroom floor. Common areas were filthy and need sweeping, brushing and washing. Guest laundry had dirty floors and walls.

Dear Scott, Thank you for your feedback. We’re glad you enjoyed the dining and reception areas, but sorry to hear about the cleanliness issues you experienced in your room and common areas. We will share your comments with our housekeeping team to ensure improvements are made promptly. We appreciate you bringing this to our attention. Kind regards, Nanda Operations Manager

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Other web-users rate our hotel

  • 235 reviews 9/10 Location
  • 752 reviews 6.8/10 Room
  • 627 reviews 8.1/10 Service
  • 27 reviews 3.5/10 WiFi
  • 644 reviews 7.4/10 Food
  • 274 reviews 6.4/10 Cleanliness
  • 166 reviews 3.7/10 Value
  • 95 reviews 6.5/10 Breakfast

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Our other establishments nearby

Cooinda Lodge Kakadu 3 stars

Customer review rating (ALL Rating) 4.6/5 (168 reviews)

At 62.893 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.