Mercure Kakadu Crocodile Hotel

Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 3.7/5 1,478 reviews

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Hotel extras

  • Superb location

  • Outdoor swimming pool

  • Escarpment Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ESCARPMENT RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Escarpment Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our accommodation(s)

Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,478 reviews

TripAdvisor Rating  3.5/5  1,754 reviews

Well located

Customer review rating 2.0/5

Sally Couples - Confirmed reviews ALL

Room was so run down we had to request room Change. There was holes in carpet and door was not correctly sealed so wind noise was very loud. Appreciated room change - next room better bit tap was constantly dripping in bathroom Dining area smelt musty - hotel in need of some attention

Dear Graeme, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am glad my team were able to accommodate to you to a better room but you are right we are in need of a refurbishment and hopefully that will be in the not to distant future. Again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

Great staff, good restaurant, but a bit dated

Customer review rating 4.0/5

Aj Friends - Confirmed reviews ALL

The stay was good, the room was nice and restaurant and food was great. But generally the building needs a bit of an update.

Dear Adrian, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your advice on what needs doing in regards to the building and surrounds, this will be all part of our refurbishment, hopefully in the not to distant future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

Bucket List Hotel

TripAdvisor rating 3.0/5

marshayden Friends getaway - TripAdvisor review

I had always wanted to stay at 'The Crocodile Hotel' so was excited to be staying there. We found the reception staff to be helpful especially changing our first floor room for a ground floor one. Our room was clean, comfortable and spacious but quite dated especially the bathroom which had a shower over the bath. The middle open space of the hotel looked a very pleasant place to sit and relax. We found the buffet dinner to be very average with nearly all the hot food (except the fish) only lukewarm. Definitely only a 3 star hotel.

A great stay in Kakadu

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Very enjoyable experience. The breakfast is good before a day of hiking and exploring, the pool well maintained, and the rooms comfortable and cool.

Dear Thornton, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

Lovely experience

Customer review rating 4.0/5

Sheree D. Families - Confirmed reviews ALL

Darwin born local, first time ever stayed at this hotel. Was impresssed by it all. Beautiful gardens, well presented room and restaurant

Dear Sheree, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

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Other web-users rate our hotel

  • 311 reviews 8.6/10 Location
  • 1,210 reviews 4.7/10 Room
  • 1,046 reviews 7.6/10 Service
  • 19 reviews 5.8/10 WiFi
  • 929 reviews 6.8/10 Food
  • 579 reviews 3/10 Cleanliness
  • 473 reviews 3.2/10 Amenities
  • 420 reviews 5.7/10 Comfort

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