Customer review rating 4.0/5 3,635 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate
Combining a superb location with an excellent range of services and facilities, Mercure Kakadu Crocodile Hotel features 110 air-conditioned guest rooms, an outdoor swimming pool, the Escarpment Restaurant and Bar and event facilities for up to 250 guests.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 10h00
Contact email :
Check-in from 15h00
Check out up to 10h00
Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.
Subject to availability
Number of meeting rooms: 3
Maximum size: 325 m²
Maximum capacity: 250 people
Maximum banquet capacity: 160 people
100% genuine reviews from our guestsFind out more
Andy W. Couples - 09/05/2021 Confirmed reviews ALL
Our stay was ok, the staff were very friendly & accomodating, but our room had the sheer curtains coming off their tracks in places, the bathroom is very much in need of an update.
Jim Couples - 09/05/2021 Confirmed reviews ALL
Great experience.. very spacious, clean rooms and amazing reception and dining area.
Great for a short stay
Deborah H. Friends - 09/05/2021 Confirmed reviews ALL
We only stayed for one night on a road trip around the top end of Northern Territory. It’s one of the few resorts in the area so has a a bit of a monopoly on the accommodation options. Our room was large and in a great location near the restaurant and the pool. The only negative it was also near the trees that hundreds of cockatoos roost in from sunset making an incredible noise ( and huge mess) - not sure what can be done about this issue. The woman on the reception at checkin was very friendly and extremely helpful- she suggested booking the restaurant and also assisted in booking a tour on a crocodile experience. She had a good knowledge of the local area and made some good suggestions for walks. The restaurant offered a buffet for dinner and breakfast and as Accor members we took this option. The dinner offered a good selection of dishes and the only negative was my husband doesn’t eat cakes ( the only dessert options) and when asked if he could have some of the ice cream ( from a refrigerated case) and was told he could purchase it. The breakfast was a totally different experience. We arrived after a large bus load of people had just finished their breakfast. Most tables were piled high with dirty plates and we struggled to find a clean table. Then when we went to access the buffet there were no bowls or glasses. We had to get the lady on the desk to get some from the kitchen and she informed us they were understaffed. Many of the dishes were low and there was only a few slices of bread left in the bread bins. The biggest issue was the self serve espresso coffee machines were both broken. Friends had stayed at the hotel a few weeks before us and they told us one machine was broken during their visit. The only option for a coffee was to get one from the barista. The poor woman had a huge queue of people waiting for coffee. We had to leave early to get to a tour and after waiting over 15 minutes gave up. Think it might be an area to have a percolator as a back up for these occasions. Generally we would certainly recommend this hotel for visitors to this area.
Pauline A. R. Couples - 08/05/2021 Confirmed reviews ALL
Very enjoyable experience. However, although the general areas of the hotel were very good and well appointed, the rooms were quite shabby. Bathrooms needed a definite upgrade! Also, quite a damp smell was around in the room. All the outside areas needed a good clean. However, slept well and enjoyed a good breakfast. Dinner at night was only reasonable. We felt although the staff were generally pleasant, they seemed to be too busy to provide a 4 star service.
Anonymous Couples - 07/05/2021 Confirmed reviews ALL
Understaffed. The restaurant could only feed 18 people at one time. It had seating for 200. We had been on a bus trip arriving with 50 guests and the hotel couldn't be ready for this number of guests? The staff were friendly and helpful. With so few guests we were placed at the rear rooms . Why?
Our most recent 20 reviews
In partnership with TripAdvisor