Customer review rating 4.0/5 3,411 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate
Combining a superb location with an excellent range of services and facilities, Mercure Kakadu Crocodile Hotel features 110 air-conditioned guest rooms, an outdoor swimming pool, the Escarpment Restaurant and Bar and event facilities for up to 250 guests.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 10h00
Contact email :
Check-in from 14h00
Check out up to 10h00
JABIRU AIRPORT At 8km / 4 miles
GPS :-12.671082, 132.831457
Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.
Number of meeting rooms: 3
Maximum size: 325 m²
Maximum capacity: 250 people
Maximum banquet capacity: 160 people
100% genuine reviews from our guestsFind out more
Great location and fabulous staff
Di Couples - 13/01/2021 Confirmed reviews ALL
This was a weekend escape and we really enjoyed the location, accommodation was good with lots of lam lights versus just an overhead - I think the chaise lounge needs a clean(minor point) but the staff and the food were fabulous
Hotel needs revamp.. rooms unsatisfactory
Anonymous Couples - 11/01/2021 Confirmed reviews ALL
The room was not clean on arrival .. there was significant mound in the bathroom and the bath floor felt like there was no support under your feet so you felt like you were going to fall through.. old furniture and not much furniture in the rooms- disappointed .. breakfast was fantastic
Wayne Families - 10/01/2021 Confirmed reviews ALL
Our bedding was stained. Staff gave new linen, but didnt take the stained linen. Walls were dripping wet. Room stank very badly of mould. Mattresses were soaking wet and gave my kids rashes. Toilet door handle was falling off. Sink basin was hanging off. Toilet wouldnt flush properly. Kids GF meal was 1 baby potato and a small piece of fish. Had to request more food for them. We left after 1 night.
Karli C. Families - 10/01/2021 Confirmed reviews ALL
I was disappointed with our stay to be honest, the 2 rooms we had had a very bad smell and both the carpets/beds/pillows felt damp to touch. The floors in both bathrooms where extremely dirty and the 155 room we had parts of the wall and ceiling had damp rot. The remote for the fan was missing which also had the only proper light. I can imagine that with Covid your facility would not be very busy so I would suggest some maintenance to the rooms (opening and airing them out) The foyer & restaurant where lovely and a nice welcome so I was disappointed at the state of the rooms. We stayed 02 and had 2 rooms booked 155 & 152 Karli C. 04…
Michael Families - 08/01/2021 Confirmed reviews ALL
Check-in was underwhelming, we were not told anything about the hotel, surroundings, breakfast.. anything - pretty much just sign this declaration and hand over the keys. The room was dirty, mouldy air conditioner, dust all behind the bedside tables. We also dined in the restaurant after viewing the menu online, however when we arrived the menu was completely different and not at all to the same standard as what is advertised. If the menu has changed then you need to update the website! Three of the meals were OK, one was inedible which we explained to the waiter and this was taken off the bill. When charging $30+ for a main dish they should be much better than this. We were originally planning to have breakfast in the restaurant but changed our mind based on this experience and went elsewhere. As a side note, the restaurant staff were lovely and very accommodating, as was the gentleman who checked us out the next morning. The beds were very comfortable.
Our most recent 20 reviews
In partnership with TripAdvisor