Name: Mercure Kakadu Crocodile Hotel | Kakadu NT | ALL - ALL
Address: Flinders Street, JABIRU, 0886, Australia
Telephone: +61889799000
Rating: 3.7

Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 3.7/5 1,478 reviews

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Description

Mercure Kakadu Crocodile Hotel

Hotel for travellers looking for local and authentic experiences

We look forward to welcoming you to Mercure Kakadu Crocodile Hotel! Feel welcomed by our friendly staff who are always here to help you.

Jaideep Bhardwaj, Hotel Manager

Mercure Kakadu Crocodile Hotel is an idyllic retreat located in Kakadu National Park. Situated in the township of Jabiru, this hotel is the perfect base to start exploring Kakadu's most significant natural attractions such as Ubirr, Jim JIm and Twin Falls, Gunlom Falls, Cahills Crossing & Mamukala Wetlands. Cool off in the large outdoor pool, the perfect oasis for relaxing in between discovery tours around Kakadu before feasting on Kakadu bush tucker & gourmet dining at the Escarpment restaurant and bar.

Visitors looking for hotels in Kakadu should look no further than Mercure Kakadu Crocodile Hotel. Situated in the township of Jabiru, the hotel offers the ideal base for exploring Kakadu National Park, including Ubirr, Cahills Crossing and Magella Creek. This superb Kakadu hotel is just minutes from Bowali Visitors Centre, a must-see for all visitors to the area. Guests can find out more about Kakadu, its history, the best places to visit and any need-to-know information regarding travel in the area.

As the largest National Park in Australia, Kakadu is home to countless wonders just waiting to be discovered. Guests staying at Mercure Kakadu Crocodile Hotel can explore the region's beautiful waterfalls and wetlands, its wildlife and indigenous culture.

Hotel extras

Superb location
Outdoor swimming pool
Escarpment Restaurant and Bar
Iconic crocodile building design
Event facilities for up to 250 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Telephone +61 8 8979 9000

+61 8 8979 9098

JAB

Int. airport 1 - IATA code

8 km / 4.97 mi 13 min drive

JABIRU AIRPORT

Int. airport 1 - full name

8 km / 4.97 mi 13 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 10:00 AM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

ESCARPMENT RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Escarpment Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our accommodation(s)

Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.

Room

Standard room with 1 queen size bed

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Room

Standard Room 2 Double Beds

Accessible room

Max. number of persons: 4
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Room

Superior Room 1 Queen and 1 Single Bed

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Room

Superior Room 2 Double Beds

Max. number of persons: 4
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Room

Court Yard Queen

Accessible room

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Room

Courtyard Family Room 1 Queen and 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 33 m² / 355 sq ft
Views: Garden View

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Room

Courtyard Room 2 Double Beds

Accessible room

Max. number of persons: 4
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Our guest reviews

Well located

Sally Couples - 11/23/2022 Confirmed reviews ALL

Room was so run down we had to request room Change. There was holes in carpet and door was not correctly sealed so wind noise was very loud. Appreciated room change - next room better bit tap was constantly dripping in bathroom Dining area smelt musty - hotel in need of some attention

Dear Graeme, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am glad my team were able to accommodate to you to a better room but you are right we are in need of a refurbishment and hopefully that will be in the not to distant future. Again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

Great staff, good restaurant, but a bit dated

Aj Friends - 11/23/2022 Confirmed reviews ALL

The stay was good, the room was nice and restaurant and food was great. But generally the building needs a bit of an update.

Dear Adrian, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your advice on what needs doing in regards to the building and surrounds, this will be all part of our refurbishment, hopefully in the not to distant future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

Bucket List Hotel

marshayden Friends getaway - 11/23/2022 TripAdvisor review

I had always wanted to stay at 'The Crocodile Hotel' so was excited to be staying there. We found the reception staff to be helpful especially changing our first floor room for a ground floor one. Our room was clean, comfortable and spacious but quite dated especially the bathroom which had a shower over the bath. The middle open space of the hotel looked a very pleasant place to sit and relax. We found the buffet dinner to be very average with nearly all the hot food (except the fish) only lukewarm. Definitely only a 3 star hotel.

A great stay in Kakadu

Anonymous Friends - 11/22/2022 Confirmed reviews ALL

Very enjoyable experience. The breakfast is good before a day of hiking and exploring, the pool well maintained, and the rooms comfortable and cool.

Dear Thornton, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

Lovely experience

Sheree D. Families - 11/22/2022 Confirmed reviews ALL

Darwin born local, first time ever stayed at this hotel. Was impresssed by it all. Beautiful gardens, well presented room and restaurant

Dear Sheree, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Hannah Front Office Manager Mercure Kakadu Crocodile Hotel

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

311 reviews 8.6/10 Location
1,210 reviews 4.7/10 Room
1,046 reviews 7.6/10 Service
19 reviews 5.8/10 WiFi
929 reviews 6.8/10 Food
579 reviews 3/10 Cleanliness
473 reviews 3.2/10 Amenities
420 reviews 5.7/10 Comfort

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