Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,472 reviews

Sofitel Mexico City Reforma - Image 1
Sofitel Mexico City Reforma - Image 2
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Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,472 reviews

TripAdvisor Rating  5.0/5  1,763 reviews

Certificate of excellence 2023

Wonderful Luxury Hotel in the Heart of Mexico City

TripAdvisor rating 5.0/5

pflores72001 TripAdvisor review

My family (including 7/9 year old boys had a wonderful Spring Break stay at the Sofitel! Staff, notably including Regina Gameros were amazing. We loved the stunning 38th floor pool, the opulent breakfast and the fantastic location right in the heart of it all.

Bonjour Paco F, It sounds like you and your family had an incredible Spring Break getaway at Sofitel! We're thrilled to hear that Regina Gameros and the rest of our staff made your stay so memorable. The 38th-floor pool does offer breathtaking views, doesn't it? We're delighted that you enjoyed it along with our opulent breakfast offerings. And being right in the heart of everything certainly adds to the convenience and excitement of your stay. Thank you for choosing Sofitel for your family vacation, and for sharing your experience with us. We hope to welcome you all back soon for another unforgettable stay! Sincerely, Jany Vega Guest Experience Manager

Great hotel , great staff, great experience

TripAdvisor rating 5.0/5

Sonja L Business - TripAdvisor review

Staff is amazing! Thank you Brenda Gendara and Rocio Maciel. Also the event team: Carla, Tom, Enrique, Alvaro, Roberto these are just the names of many more who have made our conference a success. Everybody has a smile on their faces and the atmosphere is very welcoming

Bonjour Sonja L, It's wonderful to hear that you had such a fantastic experience at our hotel! Brenda Gendara, Rocio Maciel, and the entire event team, including Carla, Tom, Enrique, Alvaro, and Roberto, are thrilled to have been a part of making your conference a success. Creating a welcoming atmosphere and ensuring that every guest leaves with a smile is always our goal, and we're glad to hear that we achieved that during your stay. Thank you for taking the time to recognize our staff members by name. We truly appreciate your kind words and look forward to welcoming you back for more great experiences in the future! Sincerely, Jany Vega Guest Experience Manager

Amazing stay

TripAdvisor rating 5.0/5

Rasmus T TripAdvisor review

We had such a lovely stay at the Sofitel. Location right on Réforma is just perfect. The best part of the hotel was the amazing staff at the Club Millésime. Laura, Natalia Oñate, Linette Garcia, Natalie Newby and Frida Aguilar all took good care of us! We loved the French touch in the club with high quality food&beverage. Rooms have a wonderful view! The bathroom even featured a tub with city view. We will definitely be back☺️

Great service, wonderful amenities.

Customer review rating 4.5/5

Anna Families - Confirmed reviews ALL

We love staying at your hotels. This is our first time in Mexico City and you made the experience very memorable for us.

Dear ANNAVIE A., We very much appreciate your comments regarding your stay at the Sofitel Mexico City Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jany Vega Guest Experience Manager

Great Hotel, great location and the best staff.

Customer review rating 5.0/5

Antonio S. Business - Confirmed reviews ALL

Cesar the manager at Citizen delivered a great and genuine service, always looking after us. Best experience in Sofitel

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Other web-users rate our hotel

  • 696 reviews 9.7/10 Location
  • 1,115 reviews 9.2/10 Room
  • 2,082 reviews 9.3/10 Service
  • 8 reviews 6.8/10 WiFi
  • 502 reviews 8.9/10 Amenities
  • 461 reviews 8.4/10 Food
  • 458 reviews 9.3/10 Vibe
  • 225 reviews 7.8/10 Comfort

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