Ibis Budget Santos Gonzaga

Customer review rating (ALL Rating) 4.0/5 2,017 reviews

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Description

Hotel extras

  • A 15-minute drive from Santos Bus Terminal

  • 45 minutes by car to Imigrantes Highway

  • 12 minutes drive to downtown Santos

  • 200 meters away from the Gonzaga Beach

  • 180 meters from the Miramar Mall

Our accommodation(s)

Hotel location

Ibis Budget Santos Gonzaga

Av Marechal Floriano Peixoto, 77, Gonzaga
11060301 SANTOS
Brazil

GPS:-23.96707, -46.33577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LOJA DE CONVENIENCIA

Non contractual photo

There is a 24-hour convenience store in the hotel lobby stocked with snacks, candy, hot drinks and much more!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,017 reviews

TripAdvisor Rating  4.0/5  218 reviews

Good place but very expensive

Customer review rating 3.5/5

Gustavo Couples - Confirmed reviews ALL

Not so good room very very small, towels not dry, sheets with holes, air conditioner not working properly

Dear Mr. Gustavo. Thank you for taking the time to tell us about your experience at Ibis Budget Santos Gonzaga. We are very sorry that your experience did not live up to your expectations. At Ibis Budget, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please be assured that we are taking appropriate steps to resolve the issue and prevent future occurrences. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Elias Fajardo, General Manager.

Checking pessimo, internet pessima

Customer review rating 1.5/5

Daniel Families - Confirmed reviews ALL

Checking pessimo, internet pessima

Prezado Sr. Daniel. Obrigado por reservar um tempo para nos contar sobre a sua experiência no Ibis Budget Santos Gonzaga. Lamentamos muito que sua experiência não tenha estado à altura de suas expectativas. Na Rede Ibis Budget, nos esforçamos para oferecer uma experiência de serviço superior para cada cliente; portanto, seu feedback é muito importante para nós. Tenha certeza de que estamos tomando as medidas apropriadas para solucionar o problema e evitar ocorrências futuras. Agradecemos por compartilhar suas preocupações e é nossa esperança que você nos dê a oportunidade de melhor atendê-lo em um futuro próximo. Atenciosamente, Elias Fajardo, Gerente Geral.

Good stay

Customer review rating 5.0/5

Mariana Friends - Confirmed reviews ALL

The staff is very nice and the rooms are nice and clean.

Dear Ms. Mariana. We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elias Fajardo. General Manager.

Well located, good stay, attencion form everyone... but noises at air conditioning all night long (not usual noises), opening doors (bathroom and room) are always noisy too.

Customer review rating 4.0/5

Marcos N. Families - Confirmed reviews ALL

Well located, good stay, attencion form everyone... but noises at air conditioning all night long (not usual noises), opening doors (bathroom and room) are always noisy too.

Dear Mr. Marcos. Thank you for your review of your stay at the Ibis Budget Santos Gonzaga hotel. We were pleased to receive your feedback. We will not fail to share your suggestions with the entire team, as they help us to increasingly improve the quality of our services. Looking forward to welcoming you again, please accept our best regards. Yours sincerely, Elias Fajardo. General Manager.

Excellent facilities

Customer review rating 5.0/5

Monica B. Families - Confirmed reviews ALL

Cordial and friendly atendees, a very good breakfast!

Dear Ms. Monica, We appreciate your comments about your stay at Ibis Budget Santos Gonzaga. We are very happy to know that you had an excellent stay and enjoyed your visit to our hotel. It's always encouraging to know that guests are satisfied with our service, as that's what we strive for every day. Thank you for your preference and we hope to see you again soon. Yours sincerely, Elias Fajardo, General Manager.

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Other web-users rate our hotel

  • 922 reviews 9.3/10 Location
  • 1,496 reviews 3.9/10 Room
  • 1,119 reviews 7.4/10 Service
  • 36 reviews 4/10 WiFi
  • 811 reviews 7.8/10 Breakfast
  • 724 reviews 2.8/10 Comfort
  • 600 reviews 6.1/10 Cleanliness
  • 403 reviews 4/10 Value

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