お客さまの声 3.9/5 5,773 件のレビュー
Central location, with plenty of nearby transport links
Just a 2-minute walk from Earls Court Station
Continental buffet-style breakfast served each morning
Just 30 minute by tube from Heathrow Airport
LOBBY BAR 非契約写真
チェックインはからです - チェックアウトはです
ibis styles kensington
madmust 24/10/2021 トリップアドバイザー認証口コミ
in a good location 2 mins walk to earl court underground a good 20 miins walk to v and a musuem room is small due to being an old building shower ok good presure but the drainage in the shower tray not upto the job really with nice artitecture what lets i down big time is the breakfast it i crossant coffee buscuits small orange juice in a paper bag the coffee machines 1 was down and the other was down for maintance and forget what price the breakfast was extra not worth the money if were to stay again no breakfast
the lift didn't work for 8 days
LouisNW8 Business - 06/10/2021 トリップアドバイザー認証口コミ
everything was perfect. very good value for money, easy to reach. always clean. friendly staff. rooms well insulated (could watch TV or work in the room without problems) internet speed was very high even with the free option. only bad thing: Lift didn't work for 8 days.
no towels and poor service.
courtneytalah 09/09/2021 トリップアドバイザー認証口コミ
We stayed at the Ibis Kensington and we are speechless with the customer service. We were first placed on the ground floor and requested to move as we didn't feel comfortable right next to the window at the front. We were told the lift was broken and when we asked for help with our luggage the man laughed in our faces and said he was busy.. despite the hotel being extremely empty. There were no towels in our room and so we rang down and when we requested towels the man told us to come to the reception to collect them ourselves again whilst laughing. When going down to collect them they were on the reception desk waiting for us next to other guests. I couldn't believe what I was witnessing during a pandemic.
Dirty room during Covid is unacceptable
paulinhobeccon Business - 03/09/2021 トリップアドバイザー認証口コミ
We stayed at the hotel during August Bank Holiday. unhas commitment in the area and chose the hotel knowing what I was getting for the price paid. To cut short staff, internet and bed, all good and no problems. Air-con horrible. Just did not cooled the room enough and as th windows did not open properly we were really hot and could not sleep well. The real big issue was with the cleanliness of the room. It was really dusty, specially the bathroom, sofa and curtains. It even triggered my allergies and I had to clean it. I found that really bad because the times we are living with Covid. Not good.
Awful service and breakfast for 5 years old
Enley6 Couples - 16/08/2021 トリップアドバイザー認証口コミ
The location is excellent the rooms are absolutely fine for the budget although as my partner is very tall he struggled a lot in the tinny bathroom and had to be bend. The bed was very comfy and the room had all the basic you need. The staff was extremely unhelpful almost looked like they done it purposely so as long as you don't need anything to do with reception and you don't get there even 5 mins before your check in time you are good. Please don't bother with breakfast as there is shop and bakery next to it and due to covid ( apparently) even if you pay for buffet breakfast you get only little pack with crossiant, coco pop bar ( who over 5 years old eatvthem?!) And old muffin plus an apple. Definitely not worth the money and not enjoyable in any way