Hotel ibis Styles London Kensington bintang 3

Catatan tamu Avis 3.9/5 5.714 ulasan

Hotel yang disetujui ALLSAFE

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Kamar 1

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+ 13 Layanan

Keistimewaan hotel

  • Central location, with plenty of nearby transport links

  • Just a 2-minute walk from Earls Court Station

  • Continental buffet-style breakfast served each morning

  • Just 30 minute by tube from Heathrow Airport

Layanan di hotel dan sekitarnya

Check-in dari 15h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • 100% hotel bebas rokok
  • Kontrol suhu manual
  • Resepsionis buka 24 jam
  • Cuci kering / Setrika
Katering
  • Harga termasuk sarapan
  • 1 Bar
Layanan bisnis
  • Sedia layanan fotokopi/cetak Layanan berbayar

Lokasi hotel

ibis Styles London Kensington

15 25 Hogarth Road
Earls Court
SW50QJ london
united kingdom

Tel: +442073734502

Faks: (+44)20/73735115

Check-in dari 15h00

Check out sampai 12h00

  • TRANSPORT FOR LONDON :  74/328/C1/C3/N97 EARLS COURT

  • LONDON UNDERGROUND :  PICCADILLY LINE EARLS COURT

  • Dengan pesawat

    HEATHROW AIRPORT Pada 22km / 13 mil

  • Dengan kereta

    VICTORIA STATION Pada 3,5km / 2,17 mil

GPS :51.4934, -0.192111

Akomodasi kami

Ke-115 kamar kami yang baru direnovasi dan ber-AC memiliki nuansa cerah, minimalis dan modern, menghadirkan lingkungan yang tenang untuk melepas lelah setelah sehari penuh menjelajahi keindahan kota.

Restoran dan bar kami

LOBBY BAR

Tempat sempurna untuk bersantai dengan segelas minuman segar, bar lobi trendi kami buka hingga larut malam - sempurna bagi Anda yang ingin bersantai di malam hari dengan teman.

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Ulasan pelanggan kami untuk
ibis Styles London Kensington

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 3.9/5

5.714 ulasan

Peringkat TripAdvisor 3.5/5

1.743 ulasan

no towels and poor service.

Catatan Tripadvisor 1.0/5

courtneytalah 09/09/2021 Ulasan TripAdvisor tersertifikasi

We stayed at the Ibis Kensington and we are speechless with the customer service. We were first placed on the ground floor and requested to move as we didn't feel comfortable right next to the window at the front. We were told the lift was broken and when we asked for help with our luggage the man laughed in our faces and said he was busy.. despite the hotel being extremely empty. There were no towels in our room and so we rang down and when we requested towels the man told us to come to the reception to collect them ourselves again whilst laughing. When going down to collect them they were on the reception desk waiting for us next to other guests. I couldn't believe what I was witnessing during a pandemic.

Dirty room during Covid is unacceptable

Catatan Tripadvisor 2.0/5

paulinhobeccon Business - 03/09/2021 Ulasan TripAdvisor tersertifikasi

We stayed at the hotel during August Bank Holiday. unhas commitment in the area and chose the hotel knowing what I was getting for the price paid. To cut short staff, internet and bed, all good and no problems. Air-con horrible. Just did not cooled the room enough and as th windows did not open properly we were really hot and could not sleep well. The real big issue was with the cleanliness of the room. It was really dusty, specially the bathroom, sofa and curtains. It even triggered my allergies and I had to clean it. I found that really bad because the times we are living with Covid. Not good.

Awful service and breakfast for 5 years old

Catatan Tripadvisor 1.0/5

Enley6 Couples - 16/08/2021 Ulasan TripAdvisor tersertifikasi

The location is excellent the rooms are absolutely fine for the budget although as my partner is very tall he struggled a lot in the tinny bathroom and had to be bend. The bed was very comfy and the room had all the basic you need. The staff was extremely unhelpful almost looked like they done it purposely so as long as you don't need anything to do with reception and you don't get there even 5 mins before your check in time you are good. Please don't bother with breakfast as there is shop and bakery next to it and due to covid ( apparently) even if you pay for buffet breakfast you get only little pack with crossiant, coco pop bar ( who over 5 years old eatvthem?!) And old muffin plus an apple. Definitely not worth the money and not enjoyable in any way

Enjoyed my stay.

Catatan Tripadvisor 5.0/5

ShaimaAshraf Business - 14/03/2021 Ulasan TripAdvisor tersertifikasi

I enjoyed comfortable rooms. On the other hand I booked single room but they gave me a twin room at first with broken window. When I called reception they transferred me to King size double room instead of single room.Therefore I am not very confident to go back again except if it is an unavoidable need of life and work.

lOVELY sTAY

Catatan Tripadvisor 5.0/5

mustafaalsaudi Business - 06/02/2021 Ulasan TripAdvisor tersertifikasi

I would like to congratulate you on having such a friendly and helpful staff. Cristina was very helpful & caring. Ana was very supportive & understanding. Also, the location is great. I am one of Accor Members & Would love to stay in this Ibis or other ones for long term.

Dear guest, Thank you for top review following your recent stay at Ibis Styles Kensington. I am glad that you enjoyed your stay and found the hotel location great. I am so proud of my team that they made your stay memorable. I will personally pass your prises to Ana and Cristina! See you on your next trip hopefully! Kind regards, Anna

Convenient

Catatan Tripadvisor 4.0/5

中村 優 14/12/2020 Ulasan TripAdvisor tersertifikasi

The place was very convenient and staffs were very friendly! Besides, the room was clean and the price was affordable (including breakfast!) This time I could stay only one night, but I would like to stay more next time!

Dear Guest, Thank you for reviewing your stay at Ibis styles Kensington. I am pleased that you found the hotel to be convenient for your needs, the price affordable, and most important - the room was clean. I will personally share your compliments with whole team! I hope we will be able to welcome you in the hotel for longer stay soon! Kind regards, Anna

Great location, friendly staff, facility a bit tired

Catatan Tripadvisor 4.0/5

gypsyjim005 Business - 09/11/2020 Ulasan TripAdvisor tersertifikasi

a short 5 minute walk from the Earl's Ct Piccadilly tube stop & fairly close to Kensington Garden, a great intermediary location between London's center & Heathrow. Close by are several restaurants, pubs, fast food options, though many have closed or are only available for takeaway due to the lockdown. Staff are friendly at both check in & check out which is quick with so few travellers. As always, the welcome drink for "ALL" members is a nice perk. The normally free breakfast buffet is understandably not currently available, but they do supply a brown bag breakfast w/muffin, croissant, OJ & an apple. The walls, desktops, carpets are showing signs of use, though not a real issue. While my room's heat did not work, the staff were able to provide a portable heater! Relative to other hotels in the area, the Ibis Styles Kensington is a great value.

Dear Guest, Thank you for excellent review! I am really glad you had such a good stay with us! It is a pleasure to read that you received great services, found the hotel clean and in perfect spot for trips to the city, with tube station just around the corner, connecting Heathrow Airport to London City. I look forward to welcoming you back in the hotel soon. Kind Regards, Diana Ionescu , Guest Service Manager

Pleasant Stay

Catatan Tripadvisor 4.0/5

swl168 09/09/2020 Ulasan TripAdvisor tersertifikasi

I stayed here on 2 separate occasions during August for several nights each time. The first was at the beginning of the month and the hotel was acclimatizing to the Covid-19 hygiene measures. There were alcohol gels at the main entrance but the ones by the lifts were constantly empty on the 3 nights I stayed there, but this improved on my second stay at the end of August. Reception staff were friendly. The rooms were clean. Understandable the bed linen and towels were not changed during the several night stay, but a lot of guests left rubbish and used plates outside their rooms and not collected by anyone for days. There is no sit down breakfast facility but a breakfast bag-to-go which you collect at reception. The contents of which are inconsistent each day. Sometimes a croissant or pastry is enclosed and sometimes not. There is usually a cereal bar and a piece of fruit. I have to say the Ibis Styles in Glasgow offers a more substantial bag to go but still does not compare to Holiday Inn Express who also provides a hot bacon or sausage sandwich and a bowl of cereal with a carton of milk as well as yoghurt, which Ibis Styles does not. You have to go to the basement level if you want to use the coffee machine. This is closed after 10:30am. Overall a pleasant stay, convenient to Earls Court station and plenty of eating places nearby.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu Guest Service Manager

Poor rooms

Catatan Tripadvisor 2.0/5

orly3 Business - 02/08/2020 Ulasan TripAdvisor tersertifikasi

I am an Accor Limitless customer and checked in on line requesting a large front facing room on either floor 1-3. When I arrived I was given a rear room which was dirty and the air conditioning was not working. Eventually I was given a very small room on the front. This is not the sort of service i am used to having stayed at this hotel many times over the years. Very disappointing.

My stay in London

Catatan Tripadvisor 5.0/5

philippepossoz 26/07/2020 Ulasan TripAdvisor tersertifikasi

Nice hotel design, and the rooms are confortable. Also well located close to the Underground Earl's Court station and bus stops. The hotel did their best in this difficult Covid period. Shame that there were no housekeeping. The Accor website should be clearer on the services offered and not available.

Dear Guest, Thank you for your 5 star rating. I am pleased that overall we met with your expectations. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Warm regards, Diana Ionescu reception supervisor

Friendly Staff

Catatan Tripadvisor 5.0/5

Nikhassan 26/07/2020 Ulasan TripAdvisor tersertifikasi

Cool budget hotel with friendly staff. Room was clean and shower was powerful. Love the location. Loved walking down to Worlds End on the Kings Road and making my way to Sloane Square.ideal location for Kensington Museums, Knightsbridge or to buy a Ferrari or Lamborghini!

Dear Guest, Thank you for excellent rating! I am thrilled to read that you found the hotel perfect for the convenience. Customer service is our paramount priority and I am very proud of my team, that they made your stay memorable. I will personally pass your compliments to our Staff and I am sure they will be very happy to hear it. We are already looking forward to welcome you back at Ibis Styles Kensington. Kind Regards, Diana Ionescu , Guest Service Manager

Great location

Catatan Tripadvisor 5.0/5

Merrily C 04/02/2020 Ulasan TripAdvisor tersertifikasi

Really lovely hotel at great price. Not quite as close to our destinations as claimed (3min walk to closest tube rather than the place itself)however the room was v clean & tastfully decorated. We were upgraded too so were v pleased. Great selection of fresh produce for breakfast as well as the much appreciated cooked breakfast. Would definitely stay here again.

Dear Merrily C, Thank you for top rating following your recent stay at Ibis Styles Kensington. It is a pleasure to read that you found the hotel to be lovely with great price. I am glad your room was clean and the decoration was to your liking. Also very happy that you enjoyed our continental buffet breakfast. Thank you once again and we already look forward to welcoming you back at the hotel. Kind Regards, Anna Wilczewska

Long weekend with group of friends

Catatan Tripadvisor 4.0/5

EdwardRatchett Friends getaway - 27/12/2019 Ulasan TripAdvisor tersertifikasi

Firstly, I chose this place because I'm an Accor member. But overall I'm happy that I decided on this hotel. Location is very good, it's quite central, and within 2-min walk from the hotel you can get to Earl's Court. The room itself is quite small (I guess this is to be expected from Central London) but clean and has all the necessary stuff you need such as towels, soap, hangers, tea, and water heater. The free wifi worked just fine for me and the free breakfast was ok. Staff was also friendly and I was provided 3 vouchers of welcome drinks (1 for each room), which I never had in any other Accor hotels even Novotel. If there's any complain I guess it will be the shower area, as it was pretty small for me, and they look very dated. A small renovation for the bathrooms might be necessary. Otherwise, it was a good stay and I will definitely consider again the next time I come to London.

Dear EdwardRatchett, Thank you for taking time to review your stay. I am glad to hear that overall you are happy with the hotel, and consider the location to be very good, short walk from Earls Court tube station. I am sorry that your room was small and the bathroom looked dated. Please be assured our team is always happy to change the room for you and explain different upgrade options. However I am happy that the room was clean and you found all necessary items you needed. Thank you for being ALL member! We are already looking forward to welcome you back at Ibis Styles Kensington. Kind regards, Anna Wilczewska

Loong weekend

Catatan Tripadvisor 4.0/5

Bengt Hager N Friends getaway - 12/12/2019 Ulasan TripAdvisor tersertifikasi

We enjoyed our stay at Earls Cort, Kensington. Short distance to underground train. Good price and service was good. We recomend this Hotel and will use it again another time. The breakfast was ok, but the eggs where boiled for hours.

Dear Bengt Hager N, Thank you for reviewing your experience at Ibis Styles Kensington. . I am very pleased that your enjoyed your stay, found the price as well as the service to be good. I am glad that you found the hotel location convenient, short walk from underground station, and that the breakfast was to your liking. Please be assured I will personally pass you feedback regarding the eggs to the chef. I'm looking forward to having you again as a guest in our hotel. Kind regards, Anna Wilczewska

overnight business

Catatan Tripadvisor 3.0/5

399martinr Business - 08/12/2019 Ulasan TripAdvisor tersertifikasi

I have stayed at this hotel before, and it is essentially very good. The reason for my low score is that I decided not to ask for a printed invoice (being green) and was assured that an electronic one would follow by EMail. I checked this several times but have still not received my invoice. Yes I have checked my junk mail. I did want this more or less immediately so that I could claim my business expense. It is a shame when things tht are promised don't happen...

Dear 399martinr, Thank you for taking time to write a review. We appreciate your loyalty and your continued trust in our hotel. I am sorry to hear that you did not received the invoice after the check out. Could you email us on h9603@accor.com and we will be more than happy to send the bill. Thank you once again for choosing Ibis Styles Kensington and I look forward to welcome you in the hotel on your next trip. Kind regards, Anna Wilczewska

Another Ibis visit

Catatan Tripadvisor 4.0/5

Hanatripinfo Couples - 29/11/2019 Ulasan TripAdvisor tersertifikasi

As usual, the Ibis on Hogarth Street, London, conveniently near the Earl's Court Underground station, was perfectly clean, with very friendly and efficient staff and reasonable prices. We have stayed here and at other Ibis hotels before, and are used to the rather cramped room and very cramped bathroom. We don't mind this when the beds are comfortable and everything is clean, since we spend most of our time out. We were surprised to find that the shower head leaked and sprayed over the shower wall all over the floor - it was repaired after we notified the front desk. Also, the soap dispenser in the shower was empty. Another maintenance issue was the dysfunctional heating system, which did not respond to the instructions we followed on the wall. And we were disturbed by the noise of water running from showers and toilets in rooms above and next to our room. Since the hotel was converted from flats on that block of Hogarth Road, I wonder whether the electrical and plumbing installations are being carefully maintained. We also noticed a decline in the variety and quality of the food served at breakfast - it used to be better....

Dear Hanatripinfo, Thank you for reviewing your stay at Ibis Styles Kensington. It is a pleasure to read that your enjoyed your stay, found the hotel to be conveniently located near Earls Court tube station, clean, reasonably priced and with friendly and efficient team. I am sorry that you had some problems in the room, but I am most glad tat my team sorted it for you. I will also pass your feedback regarding the breakfast to our restaurant manager. Thank you once again for sharing and I hope to welcome you back in the hotel again. Kind Regards, Anna Wilczewska

Good Hotel, great location.

Catatan Tripadvisor 4.0/5

T9179RHpeterp Business - 12/10/2019 Ulasan TripAdvisor tersertifikasi

The hotel has recently been refurbished. The room I had was comfortable, but noisy due to machinery outside the window which operated all night. Breakfast, which is part of the deal, was OK. Location is great, walking distance to the underground at Earls Court.

Dear Peter P, Thank you for reviewing your stay at Ibis Styles Kensington. It is a pleasure to read that your room was comfortable however I am sorry that you experienced some noise. Please be assured our reception team is available around the clock to assist our guests; in this case we could change the room for you. I am happy the breakfast, which is complimentary for our guests, was to your liking, as well as superb location, just a few minutes walk from Earls Court tube station. I am looking forward to having you again as a guest in our hotel. Kind regards, Anna Wilczewska

Staff makes it worthy

Catatan Tripadvisor 4.0/5

nkotowski1982 Couples - 01/10/2019 Ulasan TripAdvisor tersertifikasi

A equipe do hotel faz a estadia valer a pena, trabalham muito, fazem de tudo para agradar e são muito gente boa! Fomos presenteados com um quarto maior pois ficamos por um bom tempo... Valeu muito a pena, obrigado! Café da manhã bom, mesmo com muitos hospédes, tudo funcionou bem! O quarto é acarpetado (novo), não há muito espaço para bagagens. Pra nós, tudo ok, mas quem gosta de levar muita coisa, se prepare... Banheiro no padrão europeu de banheira/chuveiro, pequeno, mas OK. Localização excelente, a poucos metros da estação Earl's Court (linhas District e Picadilly), 20 min do centro de Londres. Muitos restaurantes, bares, mercados express, movimento direto! O preço é um pouco salgado, mas é Londres. Há muitos outros lugares mais caros e de qualidade duvidosa. Não é o padrão Ibis "Styles" nos quartos (em relação à modernidade), mas nos atendeu perfeitamente. Novamente, obrigado ao staff, todas foram sensacionais! Último detalhe: se nós no Brasil temos nossa tomada de três pinos, se preparem que eles (UK) também tem a própria. Há um mercado todo em cima dos turistas para vender adaptadores. A recepção vende por 5 libras, pra quem quiser, vale a pena. Usamos a USB da TV para carregar celulares. I don't have enough words to compliment the staff of this hotel. They make it worthy. They're restless, kind and don't measure efforts in order to make your stay as great as possible. We were given a larger than usual room as we stayed for an extended period of time. It was a real gift... The breakfast is very good, despite having so many guests, everything went well, food quality is great and I managed to have gluten free items free of charge, daily. Bathroom has the traditional bathtub/shower and is quite small, but no big problem. Room floor is carpeted, quite new, no allergies. Not much space to leave luggage, but it was enough for us. For those who like to pack a bunch of stuff, you'll struggle. Location is great, quite close to Earl's Court underground station (Picadilly/District). 20 min to Central London. Many restaurants, bars, etc. A bit expensive, but it's London... I bumped into many other places with higher prices and lower standards. It's not the usual Ibis Styles standard (I mean rooms), but the staff, again, makes it a great stay. Last but no least, visitors from outside UK: power outlets are completely different! They sell adaptors at reception (5 pounds, good price). Room TV has a USB entrance you may use as well.

Dear nkotowski1982, Thank you for taking time to review your experience at Ibis Styles Kensington. It is a pleasure to receive such a compliments for the hotel team. Customer service is our paramount priority and I am proud my team proved it right again. I am glad you enjoyed our continental breakfast and as requested, you had gluten free items. I am happy that the bathroom and bedroom was up to your expectations. Thank you one again and see you on your next trip to London hopefully! Kind regards, Anna Wilczewska

One nights enough

Catatan Tripadvisor 2.0/5

johnbartle33 Couples - 03/09/2019 Ulasan TripAdvisor tersertifikasi

Layout of room terrible .No bedside table .Hanging space over the top of a two seat settee. Mirror obscured by settee pushed against it. Socket for hairdryer-make up etc at opposite end of room to mirror. Window is opposite mirror so cant see anything because of reflection. Big stain on floor. Bathroom has on very small narrow shelf so impossible to get all shaving/make up toiletries uless you use the loo.

Dear johnbartle33, Thank you for sharing your feedback. I am sorry to read that your room was not up to your expectations and the layout not to your liking. Please be assured that we do have different categories of the rooms, with different layouts. Out reception team is available 24 hours per day, and they are always happy to assist our guests, perhaps with another room. I hope to welcome you back at Ibis Styles Kensington, should your travel brings you back to London. Kind Regards, Anna Wilczewska

ibis styles London Kensington

Catatan Tripadvisor 4.0/5

frankN7229BD Business - 13/08/2019 Ulasan TripAdvisor tersertifikasi

Good location. (5 minutes walking distance from Earl's court station). calm and silent neighbor. One of staff is a little bit rigid (brusque) but others were very kind with supportive manner. Stores and restaurant are close.

Dear frankN7229BD, Thank you for reviewing your experience at Ibis Styles Kensington. I am glad you had good stay with us and enjoyed hotel good location, just few minutes walk from Earls Court tube station, very close to main road with choice of shops in restaurants, but in a quiet side street of Kensington. I am also happy that you found most of our staff to be kind and supportive. I am sorry to hear that one of the team members was not as helpful. I would appreciate if you could send me some more information by email to: h9603-om@accor.com. Thank you one again for your feedback and I hope to welcome you back in the hotel soon. Kind Regards, Anna Wilczewska

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