ibis Styles London Kensington Hotel 3 stars

TripAdvisor rating 3.5/5 1,643 reviews
ibis Styles London Kensington
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Room 1

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Just a 2-minute walk from Earls Court Station

  • Continental buffet-style breakfast served each morning

  • Just 30 minute by tube from Heathrow Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Styles London Kensington

15 25 Hogarth Road
Earls Court
SW50QJ
london
united kingdom

Tel: +442073734502

Fax: (+44)20/73735115

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSPORT FOR LONDON :   74/328/C1/C3/N97 EARLS COURT

  • LONDON UNDERGROUND :   PICCADILLY LINE EARLS COURT

  • By plane

    HEATHROW AIRPORT At 22km / 13 miles

  • By train

    VICTORIA STATION At 3.5km / 2.17 miles

GPS :51.4934, -0.192111

Our accommodations

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

The Solo

  • Max. number of persons: 1
  • Area: From 1
  • Wireless internet in your room
  • Coffee/tea making facilities

The Compact

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

The Double

  • Max. number of persons: 2
  • Area: From 205sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Area: From 205sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

The Family

  • Max. number of persons: 3
  • Area: From 258sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

The perfect place to kick back with a glass of something refreshing, our chic lobby bar is open until the wee hours - perfect if you fancy a chilled-out nightcap with good company.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Kensington

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

5,180 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,643 reviews

The room was worn in places.

Customer review rating 3.9/5

Anonymous Solo - 15/01/2020 Confirmed reviews ALL

The reception staff were helpful and polite. Some of the fittings in the room were worn (shower fitting, taps, bedside table).

Dear Margaret N., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Small room but good location

Customer review rating 3.9/5

Emma Friends - 13/01/2020 Confirmed reviews ALL

Good location for what we need and managed to check in early which was great. Bathroom tiny and only 1 bath towel each, no hand towel provided. Mirror was at end of one of the single beds so really difficult to see full length, without standing on the bed! Also was really surprised that the hotel charged £2 per bag to leave luggage.

Dear Emma R., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Good value stay in London

Customer review rating 3.9/5

Andy Couples - 10/01/2020 Confirmed reviews ALL

Everything was great. Room cosy and clean. Breakfast was good , staff were great. The hotel provides everything you need as a base for visiting London. Handy for Earls Court underground station and local restaurants nearby. The hotel gives great value for Central London.

Dear Andy W., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Good location, friendly staff, but some rooms are tiny

Customer review rating 3.9/5

Jane Couples - 10/01/2020 Confirmed reviews ALL

We usually stay at the nearby Mercure but we chose to use the Ibis this time. The staff were friendly, and the room was basic (as you'd expect) but clean. We had to change rooms as initially we were given a tiny room on the 4th floor. We literally couldn't store our suitcase and bag anwhere. There was also a small table over the bed, with nowhere to move it to. Even if it were a room for a single business person, it would be hard to sleep with a table over the bed! We asked to move to a bigger room, which was on the lower floor. It was much bigger, however, we were woken every morning with a kid running down the hall, and loud footsteps from the floor above. It was a nice enough hotel, but we wouldn't book it again for the risk of getting one of the small rooms and not being able to change.

Dear Jane H., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Handy location

Customer review rating 3.9/5

Anne Solo - 10/01/2020 Confirmed reviews ALL

This was the second time I stayed at the hotel. Service and hospitality were what I expected. The location made my limited time in London productive and meaningful. Thanks!!

Dear Nahomi I., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

The best location for tourlister in London.

Customer review rating 3.9/5

Pat Couples - 05/01/2020 Confirmed reviews ALL

The best location for tourlister in London. This hotel is around 5 mins on foot from Earl's court underground station. You can go to London's Hilight places in 20-30 mins. The double room's size is good for 2 persons with 3 large luggage. In room, the facilities are hair dryer, kettle with coffee/tea set, table and TV. Bathroom is rather small and have only towel, soap and tissue. But it is accepted. You can buy other at Boots or any supermarket that are 5 mins from hotel. Breakfast is simple but it is enough for morning time.

Dear Patcharin W., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Bed bugs

Customer review rating 3.9/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

Whilst staying at the hotel, I experienced horrifying bed bug bites! Very little follow up, just one email saying that pest control was coming through! Absolutely horrified!

Dear Elizabeth K., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Excellent

Customer review rating 3.9/5

Lisa C. Families - 04/01/2020 Confirmed reviews ALL

Great service ( thanks Diana). Clean rooms. Awesome breakfast. Would recommend to any age group. Looked after our luggage when we went to Europe for a few days. Every request was looked after with a friendly attitude. The only thing we think would improve our stay is the size of the towels, they are very small!

Dear Lisa C., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Why we need to pay for lugguage leaving

Customer review rating 3.9/5

Thiti A. Solo - 02/01/2020 Confirmed reviews ALL

When I check out and leave one bag, the staff said I need to pay GBP2 per bag , I said I am regular customer, so she waived. Why do customer need to pay?

Dear Thiti A., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Very good Location

Customer review rating 3.9/5

Anonymous Solo - 29/12/2019 Confirmed reviews ALL

Hotel perfectly situated for Earl’s Court Tube station

Dear Woolmer J., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei

Perfect for our needs.

Customer review rating 3.9/5

Lee Couples - 27/12/2019 Confirmed reviews ALL

The location was great, and the staff was very polite. Check-in online was a cinch.

Dear Lee Anne S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Long weekend with group of friends

TripAdvisor rating 3.5/5

EdwardRatchett Friends getaway - 27/12/2019 TripAdvisor review

Firstly, I chose this place because I'm an Accor member. But overall I'm happy that I decided on this hotel. Location is very good, it's quite central, and within 2-min walk from the hotel you can get to Earl's Court. The room itself is quite small (I guess this is to be expected from Central London) but clean and has all the necessary stuff you need such as towels, soap, hangers, tea, and water heater. The free wifi worked just fine for me and the free breakfast was ok. Staff was also friendly and I was provided 3 vouchers of welcome drinks (1 for each room), which I never had in any other Accor hotels even Novotel. If there's any complain I guess it will be the shower area, as it was pretty small for me, and they look very dated. A small renovation for the bathrooms might be necessary. Otherwise, it was a good stay and I will definitely consider again the next time I come to London.

Dear EdwardRatchett, Thank you for taking time to review your stay. I am glad to hear that overall you are happy with the hotel, and consider the location to be very good, short walk from Earls Court tube station. I am sorry that your room was small and the bathroom looked dated. Please be assured our team is always happy to change the room for you and explain different upgrade options. However I am happy that the room was clean and you found all necessary items you needed. Thank you for being ALL member! We are already looking forward to welcome you back at Ibis Styles Kensington. Kind regards, Anna Wilczewska

Parfait

Customer review rating 3.9/5

Callu M. Business - 26/12/2019 Confirmed reviews ALL

Perfect

Dear Jerome Callu m., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Excellent location, quite area that’s a hidden gem

Customer review rating 3.9/5

Mark Families - 26/12/2019 Confirmed reviews ALL

Has always the rooms were clean, the staff are friendly and the location was excellent.

Dear Mark N., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Great location and affordable

Customer review rating 3.9/5

Pippa Solo - 25/12/2019 Confirmed reviews ALL

The hotel was very easy to find and is only a few minutes walk Earl’s Court. Staff were really friendly and helpful and my room was clean, good shower and comfortable bed. Breakfast is included.

Dear Philippa D., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

A kind of disappointment

Customer review rating 3.9/5

Nattha Friends - 24/12/2019 Confirmed reviews ALL

Ibis always my very first choice to stay. However, when I go to my room at Ibis Kensington, I found that the room was incredibly tiny and the shower room was very old. There are some rust at the shower. Everything in room looked a little bit dirty.

Dear Nattha S., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Satisfatory

Customer review rating 3.9/5

Andrew Couples - 23/12/2019 Confirmed reviews ALL

location and checking in was ok. room was clean and to the usual standard. bathroom was tired and needs updating. shower was dirty and shower door would not close, ventilation poor and quickly filled with steam. Room was located at rear of buildign and was directly above a large AC unit which was so loud it kept us awake at night. Breakfast was satisfactory with a good continental selection.

Dear Andrew C., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu Supervisor

1st class for a quick overnight stay

Customer review rating 3.9/5

R M. Friends - 22/12/2019 Confirmed reviews ALL

Ibis provided a comfortable and clean but compact room. Perfect for my requirements coupled with a more than adequate breakfast bright and early at 06.30.

Dear Robin m., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Cristina Reception Team

Disgusting worst hotel I’ve ever stayed in

Customer review rating 3.9/5

Phil J. Couples - 22/12/2019 Confirmed reviews ALL

Disgusting worst hotel I’ve ever stayed in Bedrooms were filthy shower rooms were filthy all in all disgusting hotel never ever go back have put a complaint in not heard a thing from them

Dear phil J., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay with very good staff member

Customer review rating 3.9/5

Ambre Couples - 21/12/2019 Confirmed reviews ALL

Our stay in this hotel was really nice, we first choosed it for the good localisation but it was many other very good points. The receptionnist were all smily, kind and welcoming. They helped us with question about our reservation and they were always able to reply to our question. The room was good and the cleanning perfect. The ladies in breakfast were very nice as well. The breakfast was really simple but ok. We both really appreciate our stay in this hotel and we recemmend it.

Dear Ambre B., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrei
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