ibis Styles London Kensington Hotel 3 stars

My second time staying here. Great location and the price is usually right. Although I thing the rooms need a bit of refurbishing specially bathrooms and TVs

This is my second stay at the Ibis in Earls Court. Obviously my first stay was good, or I would not have returned. My second stay was just ‘ok’ . I booked very late and ended up with a twin room. The beds are so narrow which lead to an uncomfortable nights sleep. The room was shabby but again it was ‘OK’. The one thing that really put me off was the horrendous cigarette smoke wafting into the bathroom. It was there from the early evening and early in the morning. I would stay again due to its value and closeness to the tube. But I’d request a double room on the basement!

The reception are very friendly and assisted with any questions I had.

Had to move rooms as wall socket was hanging out the wall. Staff were very friendly and good location. Hard mattress

Aircon not working much. Found hairs on the bed sheets but the supervisor cleaner who tend to me when I raised the concern said it’s normal and I shouldn’t worry because it’s washed

Great location, close to Earls Court Underground and good options nearby for food and drinks (nice pubs!). Hotel had everything I needed and staff were really friendly. Rooms a little tired though.

Fab one night stay. Staff helpful and friendly. Room clean and comfortable. Location near Earls Court underground. Lift wasn't working bit not hotels fault. Definitely would stay again!

Very quiet road to stay on, and 2mins walk from earls court station! Maccys n kfc at end of road, we had a really good nights sleep in a comfy bed! Room was just right for the 2 of us, couldnt hear any outside noise, the only thing was the carpet in the room had a sick stain on it which didnt look nice but other than that it was just right for a nights stay

The room was filthy with carpet and bed stains, and ground in dirt in the bathroom and shower and damage to the mirror. I have photos if you require them. My booking was made pre-covid at £186 for two nights - this was obviously postponed beyond my control and when I came to rebook it, £39.90 was added. When I looked online on Saturday morning, the room rate was around £60 per night. I paid around £112 a night for this very poor experience?! I will not be booking with Accor or Ibis again.

A good stay. Helpful staff at the reception. Good, central location of the hotel. The only negative I would mention was the rusty towel rail in the bathroom and the shower hose needs a proper clean. Apart from that it was a great stay and I booked the hotel due to a very competitive price.

I enjoyed comfortable rooms. On the other hand I booked single room but they gave me a twin room at first with broken window. When I called reception they transferred me to King size double room instead of single room.Therefore I am not very confident to go back again except if it is an unavoidable need of life and work.

I would like to congratulate you on having such a friendly and helpful staff. Cristina was very helpful & caring. Ana was very supportive & understanding. Also, the location is great. I am one of Accor Members & Would love to stay in this Ibis or other ones for long term.

The place was very convenient and staffs were very friendly! Besides, the room was clean and the price was affordable (including breakfast!) This time I could stay only one night, but I would like to stay more next time!

a short 5 minute walk from the Earl's Ct Piccadilly tube stop & fairly close to Kensington Garden, a great intermediary location between London's center & Heathrow. Close by are several restaurants, pubs, fast food options, though many have closed or are only available for takeaway due to the lockdown. Staff are friendly at both check in & check out which is quick with so few travellers. As always, the welcome drink for "ALL" members is a nice perk. The normally free breakfast buffet is understandably not currently available, but they do supply a brown bag breakfast w/muffin, croissant, OJ & an apple. The walls, desktops, carpets are showing signs of use, though not a real issue. While my room's heat did not work, the staff were able to provide a portable heater! Relative to other hotels in the area, the Ibis Styles Kensington is a great value.

I stayed here on 2 separate occasions during August for several nights each time. The first was at the beginning of the month and the hotel was acclimatizing to the Covid-19 hygiene measures. There were alcohol gels at the main entrance but the ones by the lifts were constantly empty on the 3 nights I stayed there, but this improved on my second stay at the end of August. Reception staff were friendly. The rooms were clean. Understandable the bed linen and towels were not changed during the several night stay, but a lot of guests left rubbish and used plates outside their rooms and not collected by anyone for days. There is no sit down breakfast facility but a breakfast bag-to-go which you collect at reception. The contents of which are inconsistent each day. Sometimes a croissant or pastry is enclosed and sometimes not. There is usually a cereal bar and a piece of fruit. I have to say the Ibis Styles in Glasgow offers a more substantial bag to go but still does not compare to Holiday Inn Express who also provides a hot bacon or sausage sandwich and a bowl of cereal with a carton of milk as well as yoghurt, which Ibis Styles does not. You have to go to the basement level if you want to use the coffee machine. This is closed after 10:30am. Overall a pleasant stay, convenient to Earls Court station and plenty of eating places nearby.