ibis Styles London Kensington Hotel 3 stars

Heater didn’t work. Took 3 phone calls to reception to get someone to look at it, then when they confirmed it was in fact not working they said nothing can be done. It was absolutely freezing!

405a is a small room, but has everything you need for a quick solo stay. Really creative use of the space.

I like the location and price of the Hotel but not happy with the cleanliness while I was there. Breakfast also need some more variety

good overall stay , aircon was not easy to regulate , highest temp was 28 degrees , not hot enough

I recommend Ibis Styles London Kensington based on its ideal location near the Earl’s Court tube station, nearby retail, and varied restaurants. Additionally, the property’s reception, cleaning, and breakfast staff provided excellent customer service.

It’s well located in Kensington, just 3 minutes from Earls Court station, which access to most of the places of interest in London. The check in and check put was smooth. The single room was good enough for me with comfortable bed.

My wife and I cannot say enough about the hotel, the staff, or our positive experience here. First, let me say, this was our first trip to England, so we have not stayed anywhere else to directly compare to, however... The location is great. Right in Kensington, less than a 5 minute walk from Earls Court station. It puts you in the heart of London and easy access to everywhere you want to go, but still on the quiet side and very affordable. There's a Sainsbury Local and M&S for snacks or grocery needs, Banks, ATMs, and a VodaPhone store for simcards if needed, all within walking distance. If you like a unique experience, and like cocktails and mixed drinks, look up Evans and Peele Detective Agency in Kensington. A quick walk around the corner and an evening you will never forget. The staff was so friendly and accommodating. For example: When booking our room (We originally booked their micro, compact room) I had mentioned that this was our first trip to London and that it was a belated 10 year anniversary trip. Took us almost 3 additional years to save up and actually do this. So what did they surprise us with?? We arrived around 8:30am, well before check in time, and actually just wanted to see where the hotel was and see if they minded holding our luggage for us while we explored and returned later in the day for check in.. We were warmly welcomed and told our room was actually almost ready, just a few 'finishing touches' and we could actually check in right away if we minded waiting like 15 minutes. When we went to our room, we found that they had upgraded us to the larger room and housekeeping did a ton of special touches, including towel animals, balloons and a happy anniversary message for us! That was just the start to an amazing week there. Housekeeping, concierge, everyone was friendly and kind. Within a day they all seemed to recognize us and welcomed us coming and going. Just a relaxed, but welcoming atmosphere. Food: Food was amazing. Every morning is a large breakfast buffet downstairs. A wide selection of fresh fruit, bread, croissants, pain au chocolat, eggs, ham, cheeses, cereals, juices, coffees, etc. We saved so much money eating our breakfast there every day because it was so good and so much variety that we never got tired of it. They have a little note all around with the best times to get your breakfast, because it does fill up and get a little crowded late morning like 8:00-9:00, but any side of that it is relaxed. We personally got up early each week day and got our breakfast around 6:30-7, and went into the city from there. They also offer a complimentary packed breakfast to go and coffee, etc. to take away if wanted. We did not personally use this feature, but it is worth noting that they will do that for you upon request as well. The hotel has such a neat, almost quirky, feel to it. Alot of quotes, modern art, etc. Rooms are European and efficient. That is to say, if you are from the US, like we are, the rooms are smaller than perhaps an American is used to. But we knew that going in, and found our room more than enough space for our needs. But they are smaller, compact rooms, so note that going in, and you will not be disappointed. The bed was extremely comfortable, our view of the white, Kensington homes out our window was awesome. There is an electric kettle in the room for tea or coffee, small coffee table that can go over the bed and a small TV on the wall. In our room, there was no dresser or separate closet, it is a more compact, efficient room. We lived out of our suitcases and stored them and our items under our bed or on the small coat rack in the room as needed. We absolutely loved it, but I am just trying to describe it accurately for others to manage expectations. If you want a large suite, kitchenette, small refrigerator, closet, etc. This may not be the hotel for you. If you want a clean, comfortable, friendly hotel to rest in after a long day exploring London, with delicious breakfast and cozy feel, book this hotel. We were fully prepared to do the ultra compact room, but having stayed in the larger room, we highly recommend it and will probably stay there again because the extra size was very welcome. This was our first trip to London, but certainly won't be our last. And thanks in part to the amazing price point and location of this hotel, we came well under budget on this trip and will definitely be staying here again when we return. Maybe this is just me, but I also appreciated the diversity among the staff, there were a variety of ages and ethnicity among the staff, but everyone got along and they all seemed to know so many languages, that regardless of who was staying there as guests, it seemed they could speak in their native language and staff would change to and speak that with them. During our stay, our fellow guests seemed to be from all over the world, so that also added an amazing feel to the hotel, especially during breakfast. At the end of the day, all I can say is, we highly recommend this hotel! They went so far out of their way to make us welcome and comfortable, and they have earned guests for life. We will be staying here without even thinking of looking for another option, because I can't imagine another hotel being able to match the type of experience we had there. Remember, especially if you are from the US, the hotel is a little more compact and efficient than perhaps an American is used to. Look at the pictures and descriptions of the rooms, they are very accurate. Don't hesitate to tell them a little about yourself or your travel plans, they may just surprise you with an added personal touch if given the opportunity. And I hope you enjoy your stay as much as we did in this one of a kind hotel.

I have enjoyed my stay at the Hotel no problem faced what so ever very good

The hotel was perfectly located for what we wanted.The room was fine ,there were a few things that were a bit niggly but it didn’t affect our enjoyment ie the bedside light didn’t work and we couldn’t open one of the curtains Overall we had a good stay ,the staff were friendly and helpful and the breakfast was good

Great staff, well located, clean

staff were very helpful. good location from underground. good price. room clean single bed a bit small and toilet was a bit squashed behind sink

Nicely located. Clean room and nicely furnished, although the lack of a table makes it difficult to work. Heating is not quite up to standard as the room still remain quite cold due to the heater being at the entrance. Bathroom needs heating.

Reasonably good stay with an attractive rate. The single room is indeed SMALL (not mentionning the shower room ........)

Perfectly sized, well maintained rooms.

Stayed a couple of nights over the weekend. Double room was adequate and comfortable. We ate breakfast reasonably early which avoided the busiest time. The bar was a little different and certainly close to the main entrance but nevertheless we were served the drinks we wished for.