ibis Styles London Kensington Hotel 3 stars

The best location for tourlister in London. This hotel is around 5 mins on foot from Earl's court underground station. You can go to London's Hilight places in 20-30 mins. The double room's size is good for 2 persons with 3 large luggage. In room, the facilities are hair dryer, kettle with coffee/tea set, table and TV. Bathroom is rather small and have only towel, soap and tissue. But it is accepted. You can buy other at Boots or any supermarket that are 5 mins from hotel. Breakfast is simple but it is enough for morning time.

Whilst staying at the hotel, I experienced horrifying bed bug bites! Very little follow up, just one email saying that pest control was coming through! Absolutely horrified!

Great service ( thanks Diana). Clean rooms. Awesome breakfast. Would recommend to any age group. Looked after our luggage when we went to Europe for a few days. Every request was looked after with a friendly attitude. The only thing we think would improve our stay is the size of the towels, they are very small!

When I check out and leave one bag, the staff said I need to pay GBP2 per bag , I said I am regular customer, so she waived. Why do customer need to pay?

Hotel perfectly situated for Earl’s Court Tube station

The location was great, and the staff was very polite. Check-in online was a cinch.

Firstly, I chose this place because I'm an Accor member. But overall I'm happy that I decided on this hotel. Location is very good, it's quite central, and within 2-min walk from the hotel you can get to Earl's Court. The room itself is quite small (I guess this is to be expected from Central London) but clean and has all the necessary stuff you need such as towels, soap, hangers, tea, and water heater. The free wifi worked just fine for me and the free breakfast was ok. Staff was also friendly and I was provided 3 vouchers of welcome drinks (1 for each room), which I never had in any other Accor hotels even Novotel. If there's any complain I guess it will be the shower area, as it was pretty small for me, and they look very dated. A small renovation for the bathrooms might be necessary. Otherwise, it was a good stay and I will definitely consider again the next time I come to London.

Perfect

Has always the rooms were clean, the staff are friendly and the location was excellent.

The hotel was very easy to find and is only a few minutes walk Earl’s Court. Staff were really friendly and helpful and my room was clean, good shower and comfortable bed. Breakfast is included.

Ibis always my very first choice to stay. However, when I go to my room at Ibis Kensington, I found that the room was incredibly tiny and the shower room was very old. There are some rust at the shower. Everything in room looked a little bit dirty.

location and checking in was ok. room was clean and to the usual standard. bathroom was tired and needs updating. shower was dirty and shower door would not close, ventilation poor and quickly filled with steam. Room was located at rear of buildign and was directly above a large AC unit which was so loud it kept us awake at night. Breakfast was satisfactory with a good continental selection.

Ibis provided a comfortable and clean but compact room. Perfect for my requirements coupled with a more than adequate breakfast bright and early at 06.30.

Disgusting worst hotel I’ve ever stayed in Bedrooms were filthy shower rooms were filthy all in all disgusting hotel never ever go back have put a complaint in not heard a thing from them

Our stay in this hotel was really nice, we first choosed it for the good localisation but it was many other very good points. The receptionnist were all smily, kind and welcoming. They helped us with question about our reservation and they were always able to reply to our question. The room was good and the cleanning perfect. The ladies in breakfast were very nice as well. The breakfast was really simple but ok. We both really appreciate our stay in this hotel and we recemmend it.