ibis Styles London Kensington Hotel 3 stars

Name: ibis Styles London Kensington
Address: LONDON, SW50QJ, UNITED KINGDOM
Telephone: (+44)20/73734502
Rating: 3.9

Customer review rating 3.9/5 5,499 reviews

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+ 9 Services

ibis Styles London Kensington Hotel

Design economy hotel, open to creative minds

From the vibrant mural that greets you in the lobby to our 116 beautifully designed en suite bedrooms, we offer a chic London bolthole unlike any other. Whether you're here for sightseeing, business, shopping or just taking a load off, our friendly team w ill take care of you around the clock. So if you're craving a refreshing nightcap at 11pm or a hot coffee at 6am, our 24-hour people will make sure your every need is met.

Our central London base puts you within easy reach of some of the world's most famous cultural attractions, with the Royal Albert Hall, London Olympia Exhibition Hall, National History Museum and the Victoria & Albert Museum all within a 10-minute drive.

Hotel extras

Central location, with plenty of nearby transport links
Just a 2-minute walk from Earls Court Station
Continental buffet-style breakfast served each morning
Just 30 minute by tube from Heathrow Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
100% non-smoking hotel
Manual temperature control
Reception open 24 hours a day
Dry cleaning / Ironing

Breakfast included in the price
- Takeaway breakfast (Paying) Because great days always start with a good breakfast. For your health and safety, we have adapted our breakfast offering to the current situation, you can now enjoy a take away breakfast.
- Breakfast at ibis Styles Hearty continental spreads with a twist: perk yourself up with endless tea and coffee, sink your teeth into buttery croissants and go nuts on the muesli. It's all unlimited and the cost is included in your room rate.
1 Bar(s)

Copy/print service availablePaying

Hotel location

ibis Styles London Kensington

15 25 Hogarth Road
Earls Court
SW50QJ london
united kingdom

Tel: +442073734502

Fax: (+44)20/73735115

Contact email :

Check-in from 14h00

Check out up to 12h00

TRANSPORT FOR LONDON : 74/328/C1/C3/N97 EARLS COURT
LONDON UNDERGROUND : PICCADILLY LINE EARLS COURT

By plane
HEATHROW AIRPORT At 22km / 13 miles
By train
VICTORIA STATION At 3.5km / 2.17 miles

GPS :51.4934, -0.192111

Our accommodation(s)

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

Rooms (5)

The Solo

Max. number of persons: 1
Area: From 1 m² / 11 sq ft

Wireless internet in your room
Coffee/tea making facilities

The Compact

Max. number of persons: 2

Wireless internet in your room
Coffee/tea making facilities

The Double

Accessible room

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Wireless internet in your room
Coffee/tea making facilities

The Duet

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Wireless internet in your room
Coffee/tea making facilities

The Family

Accessible room

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Wireless internet in your room
Coffee/tea making facilities

Rooms

Our restaurants and bars

LOBBY BAR

The perfect place to kick back with a glass of something refreshing, our chic lobby bar is open until the wee hours - perfect if you fancy a chilled-out nightcap with good company.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Great location, average service

Javier Business - 11/04/2021 Confirmed reviews ALL

The location is great to get around London.

Dear Javier G., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

A last resort hotel

Simon J. W. Business - 10/04/2021 Confirmed reviews ALL

Hotel looking tired, surrounding area not as nice as it used to be. Some hotel guests were actually having a barbecue on the steps of the hotel and using the bedroom luggage racks as seats. Staff were aware but allowed it to still continue. Accor website states complimentary breakfast but hotel charges for breakfast. The only good thing about the hotel was its location and convenience for Earls Court tube station, and the room had working air conditioning. (front desk staff were very helpful). Yes i got a very good rate, but the sketchy area and lack of control over guest behaviour lets the hotel down. Would i return, only if i was really in need.

Dear Simon w., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Well located

Patrick Solo - 10/04/2021 Confirmed reviews ALL

Perfect! But abviously due to covid I can't expect better! Nice, polite, professional and helpful staff at the reception desk!

Dear Patrick W., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Tam

Okish stay

Sc Business - 09/04/2021 Confirmed reviews ALL

Weird layout of building but signage helped and made it easier to find my room. When I opened the room door, I was half surprised that I had to take stairs. The room was very chilling because the bathroom have lots of cold draft coming from there even the window and bathroom door shut. I tried to get TV working but there is no manual button to switch on, so I did not get use TV at all. I used Aircon to get room warmer but not very effectively so room tend colder most of time. I requested a blanket which was offered. The location was good, just 5 mins walk to Earl’s Court tube and plenty of food shops around.

Dear Carmen S., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Great basic hotel

Lucy Business - 06/04/2021 Confirmed reviews ALL

The room was more plush than I was expecting; big comfortable bed, nice fittings, nice shower. A really great room if, like me, you don't mind a few rough edges (a couple of bits of frayed carpet, a crack in the TV remote, everything else was fine). For the price, this was an exceptionally comfortable and pleasant stay. Got an extra discount by booking on the hotel's website.

Dear Lucy S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception team

Best choice in Zone 1 Earls Court

Tm Solo - 06/04/2021 Confirmed reviews ALL

A very united team there who is very accommodating and will do their best to make sure your stay is hassle free. Housekeeping team is fantastic given they have no service trolley to facilitate their jobs. Hotel building has 150 years history so please understand there are restrictions like room sizes and thin walls. Otherwise a Zone 1 hotel near the tube station plus breakfast included in the room rate, I can’t ask for anymore. Anna, Diana, Sylvia, Cristina, and Andrew are all stars.

Dear Tak-Ming W., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Great stay and fabulous location

Lindsay M. Solo - 29/03/2021 Confirmed reviews ALL

In the heart of Kensington surrounded by magnificent parks, churches, shops and everything you need,! All in walking distance in a lovely, opulent neighborhood. The rooms have great vibes and are very clean and the staff are so kind and really chill. They make everyone feel at home. I am here on an extended stay and I am so grateful I found them. Great prices, great stay, fabulous location, great staff!!

Dear LIndsay M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Not satisified

Alexandra Solo - 29/03/2021 Confirmed reviews ALL

When I arrived the lift wasn't working and I wasn't offered any help with my luggage to take it up 6 flights of stairs. Further, my kettle wasn't working and the table in my room was not clean and had food from the previous guest on it. When I asked reception if I could have my room cleaned they said the cleaner comes every 3 days - considering COVID times I would expect that I had someone available to clean this immediately. The kettle was broken in my room and I had to request another one. I also was only provided 2 cups when cleaning only happened every 3 days I had to re-use the paper coffee cups that were provided. Generally speaking this is probably the worst Accor hotel I have stayed at and I did expect more for an Accor property.

Dear Alexandra h., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Kelechukwu O. Solo - 28/03/2021 Confirmed reviews ALL

Awesome experience.

Dear Kelechukwu O., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

The attentive and kindness of the staff

Francis E. Solo - 28/03/2021 Confirmed reviews ALL

My experience with you is being an absolute joy and will always stay here

Dear Francis e., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Good location but poor communication

Anonymous Business - 24/03/2021 Confirmed reviews ALL

I arrived in the evening. Your hotel was clean and had a nice design. The receptionist was very friendly. However, no where did it state prior to my visit that your lift was out of order. Also, I had emailed to ask if my stay could be extended by a day. This created confusion at the desk as this was then done in 2 bookings. The receptionist said that I hadn't ordered breakfast when I clearly had. No where did it state online that you did not have room service. My first room on the first floor smelt of smoke. This is because your guests were smoking on the steps on the hotel underneath the room. The second room I was offered was on the 3rd floor with a broken television and dirty floor. I left after this.

Dear Dania K., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Well located

Pie Business - 23/03/2021 Confirmed reviews ALL

Not that bad for the price. Had an issue with the first room I was given (dirty bed sheets) sorted moved to other room. The whole place is so stuffy probably because it’s carpeted all over made the place smells bad.

Dear Vanessa F., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Great receptionist staff. Theyre all nice there.

Rachel-sophia Business - 22/03/2021 Confirmed reviews ALL

All my receptionist staff on both night and day shifts, made my whole stay there super duper nice. You chose them very well at Kensington.

Dear Rachel-Sophia A., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Cristina Reception Team

Enjoyed my stay.

ShaimaAshraf Business - 14/03/2021 TripAdvisor review

I enjoyed comfortable rooms. On the other hand I booked single room but they gave me a twin room at first with broken window. When I called reception they transferred me to King size double room instead of single room.Therefore I am not very confident to go back again except if it is an unavoidable need of life and work.

I enjoyed my stay.

Shaima A. Solo - 10/03/2021 Confirmed reviews ALL

I have enjoyed staying at Ibis.

Dear Shaima A., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Hi. Sorry for being late, previous meeting ran late

Olivier Business - 09/03/2021 Confirmed reviews ALL

Hi. Sorry for being late, previous meeting ran late

Dear Olivier B., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Good stay

Louise Solo - 06/03/2021 Confirmed reviews ALL

Good customer service

Dear Louise M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception team

Blocked shower drain

John C. Solo - 03/03/2021 Confirmed reviews ALL

My stay and experience was otherwise great but a blocked shower drain that I was forced to use before departure was just terrible.

Dear John C., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

Nice stay in Ibis styles London Kensington

Mikalai S. Solo - 03/03/2021 Confirmed reviews ALL

Located in the city centre and in close proximity to two underground stations. It is a typical for London’s centre house, renovated into a hotel.

Dear Mikalai S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Reception Team

Good location but disappointing cleanliness

Jonas A. Business - 25/02/2021 Confirmed reviews ALL

Room and bathroom were both dirty. especially the bathroom and the bed.

Dear Jonas A., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina Reception Team

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