Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 817 reviews

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Mercure Bandung City Centre - Image 1
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Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, 40261 BANDUNG, Indonesia

Description

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Our accommodation(s)

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Room 1

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

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Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  817 reviews

Customer review rating 4.0/5

Mohamad N. Y. Business - Confirmed reviews ALL

Dear Mr. Mohamad N. Y., Thank you for taking the time to share your feedback following your recent stay at Mercure Bandung City Centre. We are delighted to know that you enjoyed our convenient location and found it to be close to nearby restaurants, making your business trip more comfortable. It is always our goal to provide our guests with both comfort and easy access to the city's attractions and dining options. We truly appreciate your positive rating and your kind comments. We look forward to welcoming you back on your next visit to Bandung and providing you with another enjoyable stay. Sincerely, Nathaniel Kalalo General Manager

Customer review rating 4.5/5

Budi S. Business - Confirmed reviews ALL

Dear Mr. Budi s., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Mercure Bandung City Centre. We are truly delighted to know that you found our hotel to be a warm and comfortable place to stay during your business trip. It is especially rewarding to hear that our friendly team, comfortable rooms, enjoyable breakfast, and convenient location made such a positive impression and encouraged you to consider us your second home in Bandung. Your kind words are a great source of motivation for our entire team, and we sincerely appreciate your trust in choosing us. We look forward to welcoming you back on your next business trip and providing you with another memorable and comfortable stay. Warm regards, Nathaniel Kalalo General Manager

Customer review rating 5.0/5

Y. Y. S. Families - Confirmed reviews ALL

Dear Mr. Y. Yang S., Thank you for taking the time to share your wonderful review following your stay at Mercure Bandung City Centre. We are delighted to know that you had a comfortable stay and enjoyed our convenient location. It is especially rewarding to hear that our team's service and attitude made a positive impression on your family. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay in the near future. Sincerely, Nathaniel Kalalo General Manager

Customer review rating 1.0/5

Yuwandi B. Families - Confirmed reviews ALL

Dear Mr. Yuwandi B., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Bandung City Centre. Please accept our sincere apologies that your experience did not meet your expectations. We regret the inconvenience you encountered and understand how important a comfortable and restful stay is for our guests. Your feedback is valuable to us and has been shared with the relevant teams for review and improvement. We truly appreciate you bringing these matters to our attention, as they help us enhance the quality of our facilities and services. We hope you will give us another opportunity to welcome you back and provide you with a much more enjoyable experience in the future. Sincerely, Nathaniel Kalalo General Manager

Customer review rating 4.5/5

Alfred C. Friends - Confirmed reviews ALL

Dear Mr. Alfred C., Thank you for taking the time to share your wonderful feedback following your stay at Mercure Bandung City Centre. We are delighted to know that you had a pleasant stay and that our services met your expectations. It is also rewarding to hear that you were satisfied with our facilities and found our location convenient for exploring the nearby shops and eateries. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to Mercure Bandung City Centre on your next visit to Bandung. Sincerely, Nathaniel Kalalo General Manager

Other web-users rate our hotel

  • 355 reviews 7.1/10 Location
  • 1,041 reviews 8.6/10 Room
  • 1,195 reviews 9.1/10 Service
  • 17 reviews 6.8/10 WiFi
  • 637 reviews 8.9/10 Cleanliness
  • 613 reviews 9.3/10 Food
  • 337 reviews 9.1/10 Breakfast
  • 252 reviews 8.9/10 Vibe

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