Mercure Sheffield Parkway Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 462 reviews

Best price
guarantee
Mercure Sheffield Parkway Hotel - Image 1
Mercure Sheffield Parkway Hotel - Image 2
Mercure Sheffield Parkway Hotel - Image 3
Mercure Sheffield Parkway Hotel - Image 4
Britannia Way, Catcliffe, S60 5BD SHEFFIELD, United Kingdom

Description

Hotel extras

  • Perfect for business travellers with nearby travel links and just minutes away from the M1

  • 7 fully-equipped meeting rooms which accommodates 120 guests

  • Located just four miles from Sheffield city centre, close to Utilita Arena and Meadowhall

  • Onsite, large, complimentary car park

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Sheffield Parkway Hotel

Britannia Way, Catcliffe
S60 5BD SHEFFIELD
United Kingdom

GPS:53.394159, -1.374766

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FOUNDRY RESTAURANT

Inspired by a desire to return to simple, 'back to basics' food, offering freshly prepared dishes, modern informal surroundings and impeccable service. We are confident our menu selection will deliver on choice, quality and value each and every time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  462 reviews

Customer review rating 5.0/5

Margarita K. Couples - Confirmed reviews ALL

I had a really pleasant stay at this hotel. The location is excellent — close to key attractions and easy to reach by car or public transport, which made getting around simple and stress‑free. One of the biggest advantages was the free car parking. It was spacious, easy to access, and took away the usual hassle of finding a spot in the city. The breakfast was very good, with a nice variety of fresh options to start the day. Everything was well presented, and the staff kept the area clean and well-stocked. Overall, a comfortable and convenient place to stay, and I’d happily return.

Dear Margarita, Thank you very much for taking the time to share your feedback. I am delighted to hear that you had such a pleasant stay with us. Our team strives to provide a welcoming and comfortable experience for every guest, so it is wonderful to know that our location, service, and facilities contributed to an enjoyable visit. We are pleased that you found our free car parking convenient and easy to access, as this is something many guests value when staying in the area. It is also great to hear that you enjoyed our breakfast selection. The team works hard to offer a variety of fresh, well‑presented options each morning, and they will be thrilled to know their efforts were appreciated. Thank you again for your kind comments. We are delighted that you found the hotel both comfortable and convenient, and we look forward to welcoming you back on your next stay. Warm regards, Sahil Khan General Manager

Customer review rating 5.0/5

Tom F. Couples - Confirmed reviews ALL

I had an exceptional stay at this hotel. From the moment I arrived, the team made me feel genuinely welcomed. The check‑in process was smooth, my room was spotless, and every staff member I met was warm and attentive. The breakfast was very good, with plenty of fresh options to start the day, and the dinner was tasty — a real highlight after a long day of travelling. The dining team clearly take pride in what they do. The location was convenient, and the overall atmosphere made the stay feel relaxed and comfortable. I left feeling well cared for and would happily return.

Dear Tom, Thank you very much for your wonderful feedback. It is truly rewarding to hear that your stay was exceptional from the moment you arrived. Our team works hard to create a warm and welcoming atmosphere, and it is great to know that their attentiveness and professionalism made such a positive impression. I’m delighted that you enjoyed both breakfast and dinner. Our kitchen and restaurant teams take great pride in offering fresh, high‑quality dishes, so your comments will mean a great deal to them. We’re also pleased that our convenient location and relaxing environment contributed to a comfortable stay. Ensuring our guests feel well cared for is at the heart of what we do, and it’s wonderful to know we achieved that during your visit. Thank you again for your kind words. We look forward to welcoming you back on your next stay. Warm regards, Sahil Khan General Manager

Customer review rating 4.5/5

Norah F. Couples - Confirmed reviews ALL

Have stayed before and location is perfect for visit to family. Quiet even though close to motorway. Housekeeping was a bit lacking this time tho - pillow slips on inside out, quilt to one side so looked like bed had been made in a rush! A number of items that were freely available, now only available on request. Nice breakfast. Staff all very pleasant. Must mention nighttime Assistant Manager on duty on 30th March who handled some excessively demeaning customers extremely professionally but even apologised to us in case we had been upset by the incident,

Dear Norah Thank you so much for sharing your feedback with us! We’re absolutely delighted to hear that our location continues to work perfectly for your visits to family, and that you enjoyed a peaceful stay despite being close to the motorway. It’s also wonderful to know that our breakfast and friendly team made a positive impression. That said, we’re truly sorry to learn that your housekeeping experience wasn’t up to our usual standards on this occasion. This is not the level of care we aim to deliver, and we appreciate you bringing it to our attention. We’ll be following up with our housekeeping team to make sure the details are given the attention they deserve. We’re also grateful you mentioned the changes in amenities availability — your comments help us keep improving, and we’ll review how we communicate these updates so guests aren’t inconvenienced. A special thank you as well for highlighting our Night Assistant Manager on duty on 30th March. We’re incredibly proud of how professionally they handled a difficult situation, and we’re pleased you felt supported and reassured during the incident. We truly appreciate your loyalty and can’t wait to welcome you back for an even better stay next time! Kind Regards General manager

Customer review rating 1.5/5

Zena E. T. Couples - Confirmed reviews ALL

There was an unpleasant smell in our room. This was reported to reception. The smell was like sewerage/sulphur and did not go away. Room 310 and I know that room 308 had the same problem. It was disgusting and I don’t expect that from a Mercure hotel. There seems to be a plumbing issue. The room also had multiple stains on the floor, furniture and curtains. Crumbs on the table. The smell was the worst thing. I did not enjoy my stay and I don’t expect to pay so much for this room as it was borderline uninhabitable due to the smell which may also present a health issue.

Dear Guest Thank you for taking the time to share such detailed feedback. I want to begin by offering my sincere apologies for the experience you had during your stay. What you’ve described is far below the standards we set for ourselves, and I completely understand how upsetting and unacceptable this must have been for you. The odour you encountered in Room 310 — and the fact that it persisted even after being reported — is extremely concerning. A smell of that nature is not something any guest should ever have to tolerate, and I am truly sorry that it impacted your stay so severely. I also appreciate you letting us know that Room 308 appeared to have the same issue, as this helps us identify the root cause more quickly. I will be escalating this immediately with our maintenance and facilities teams to investigate the plumbing system thoroughly and ensure the problem is fully resolved. Equally, the cleanliness issues you mentioned — stains on the floor, furniture, and curtains, as well as crumbs left on the table — are simply not acceptable. You should never have been checked into a room in that condition. I am addressing this directly with our housekeeping leadership to ensure standards are reinforced and that rooms are inspected with far greater care. I am genuinely sorry that your stay was so disappointing and that you felt the room was borderline uninhabitable. No guest should ever feel that way, especially when staying with a brand like Mercure. Your comfort, safety, and peace of mind are incredibly important to us, and I regret that we fell so short on this occasion. Thank you again for bringing these issues to my attention. Your feedback is invaluable, and I assure you that we are taking immediate action. I hope you will consider giving us the opportunity to restore your confidence in us in the future. Warm regards, General Manager

Customer review rating 5.0/5

Lisa K. Business - Confirmed reviews ALL

I had a fantastic stay at this hotel. The property is clean, modern, and very well maintained. The staff were friendly, professional, and made me feel welcome from the moment I arrived. My room was spacious with a very comfortable bed, and I appreciated the tea and coffee station. Breakfast was excellent, with a proper English breakfast cooked well. Overall, a very enjoyable experience, and I would definitely return.

Dear Lisa Thank you so much for your fantastic review and for choosing to stay with us! We’re absolutely delighted to hear that you had such an enjoyable experience. It’s wonderful to know you found the hotel clean, modern, and well maintained, and that our team made you feel welcome from the moment you arrived. We’re also pleased that you enjoyed the comfort of your spacious room and the convenience of the tea and coffee station. It’s great to hear our breakfast—especially the proper English breakfast—hit the mark for you too. Your kind comments mean a great deal to the entire team. We’re thrilled to know you would return, and we look forward to welcoming you back for another excellent stay! Kind Regards General Manager

Other web-users rate our hotel

  • 276 reviews 9.2/10 Location
  • 673 reviews 7.2/10 Room
  • 627 reviews 8.6/10 Service
  • 29 reviews 4.4/10 WiFi
  • 414 reviews 6.7/10 Comfort
  • 358 reviews 7.1/10 Cleanliness
  • 255 reviews 7.6/10 Breakfast
  • 244 reviews 5.8/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Sheffield