Mercure Sheffield Parkway Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 450 reviews

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Mercure Sheffield Parkway Hotel - Image 1
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Mercure Sheffield Parkway Hotel - Image 4
Britannia Way, Catcliffe, S60 5BD SHEFFIELD, United Kingdom

Description

Hotel extras

  • Perfect for business travellers with nearby travel links and just minutes away from the M1

  • 7 fully-equipped meeting rooms which accommodates 120 guests

  • Located just four miles from Sheffield city centre, close to Utilita Arena and Meadowhall

  • Onsite, large, complimentary car park

Our accommodation(s)

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Hotel location

Mercure Sheffield Parkway Hotel

Britannia Way, Catcliffe
S60 5BD SHEFFIELD
United Kingdom

GPS:53.394159, -1.374766

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FOUNDRY RESTAURANT

Inspired by a desire to return to simple, 'back to basics' food, offering freshly prepared dishes, modern informal surroundings and impeccable service. We are confident our menu selection will deliver on choice, quality and value each and every time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  450 reviews

TripAdvisor Rating  4.3/5  1,240 reviews

Certificate of excellence 2025

Clean and did the job for one night.

TripAdvisor rating 3.0/5

SJERushden Couples - TripAdvisor review

Rated 3 as it does need to improve in some areas - check in was fast and plenty of parking , register inside for your stay. Room was quite dated but clean and one window didn’t shut properly - the heating in the room is either freezing cold or like an oven despite playing with the thermostat. It’s approx £15-20 taxi ride to Sheffield so consider that if travelling into the City. Breakfast was ok , reasonable choice but heaven knows how you can cook mushrooms until they’re bone dry , that said the rest was ok . Staff are friendly to though and helpful. Good value for a one night stay overall

Customer review rating 4.5/5

Gary K. Friends - Confirmed reviews ALL

Friendly helpful staff, nice room. Good breakfast.

Dear Gary, Thank you very much for your stunning review! We are glad you enjoyed your stay and are especially thrilled you enjoyed our helpful staff team. We always strive for excellent satisfaction to make every guests stay special. We hope to welcome you back soon for another amazing stay with us, K. Regards, Mercure Sheffield Parkway, Reception Team.

Customer review rating 4.0/5

Annie N. Families - Confirmed reviews ALL

Location is off track in between units however room was a fantastic size. However, privilege room only had 1 biscuit for a room of 4 - not well thought out at all even for a couple staying. Breakfast was a let down. Tongs contaminated as others using across the hot food. No free flowing water - bottled water with a room full of adults having breakfast. No individual butter but a hard block for all to use. Waitresses have no customer service. Had to ask for cutlery which was dumped in the middle of the table. Saw me with a baby and didn’t offer the high chair that was staring us in the face until I asked. Pastries not topped up so we only had croissants and raisin wheels. Hotels at a 3 star rating ask esp if you’ve hand full with young children whether they can help get anything or order hot food. Nothing. Such a disappointment as room was excellent but breakfast let it down with rude staff. Had to ask for everything to include whether to sit down as nobody was there for breakfast and when I went to reception to enquire, the breakfast lady came and seated the couple behind me, but when I turned up having seen was ignored. No chance these staff are servicing business stays

Dear Annie, Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found the room spacious and well-appointed. However, we're very sorry that your breakfast experience and elements of service did not meet expectations — particularly for a Privilege room stay. The issues you've raised regarding food presentation, hygiene, and attentiveness from staff are concerning and not reflective of the standard we aim to provide. Please accept our sincere apologies for the inconvenience and disappointment caused, especially in relation to the lack of proactive service, availability of essentials like cutlery and high chairs, and the inadequate breakfast setup. We understand how frustrating this must have been, especially when travelling with young children. Your comments have been shared with the relevant department managers to ensure retraining and improvements in service and breakfast operations. We are committed to providing a seamless and welcoming experience for all guests, and your feedback will help us do better. We hope you might consider staying with us again so we can provide the high standard of hospitality you rightfully expected. Kind Regards Mercure Sheffield Parkway Team

Customer review rating 4.0/5

Duncan L. Families - Confirmed reviews ALL

Nice hotel, the reviews were quite concerning but we stayed in a privileged room so were very happy with our room and view. To wasn’t working, maybe remote batteries but we didn’t stay in the room during the day so not a problem really. Everything else was good, fridge worked and rooms neat and smelt clean. Only other thing was after using the bathtub the first night it wasn’t washed.

Dear Duncan, Thank you for your feedback and for giving us the opportunity to welcome you despite your initial concerns. We're pleased to hear you enjoyed your stay in one of our Privilege rooms and that the room met your expectations in terms of cleanliness, comfort, and amenities. We appreciate your understanding regarding the TV remote issue and are glad it didn’t impact your overall experience. That said, we sincerely apologise for the oversight with the bathtub not being cleaned after the first night. This does not reflect our usual housekeeping standards, and your comments have been shared with the team to ensure such details are not missed in the future. We hope to welcome you back again soon for an even more seamless stay. Kind Regards Mercure Sheffield Parkway Team

Customer review rating 5.0/5

Elizabeth K. Families - Confirmed reviews ALL

We had an amazing stay,food was lovely. Staff were excellent & polite. Hotel was beautiful

Dear Elizabeth, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing stay and that you enjoyed the food, found the staff excellent and polite, and appreciated the beauty of the hotel. It was a pleasure having you with us, and we hope to welcome you back again soon! Kind Regards Mercure Sheffield Parkway Team

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Other web-users rate our hotel

  • 240 reviews 9.1/10 Location
  • 607 reviews 7.7/10 Room
  • 590 reviews 9/10 Service
  • 27 reviews 4.2/10 WiFi
  • 378 reviews 6.7/10 Comfort
  • 324 reviews 8.6/10 Cleanliness
  • 240 reviews 6.9/10 Breakfast
  • 222 reviews 5.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.