ibis Styles Nha Trang 4 stars

Customer review rating (ALL Rating) 4.3/5 328 reviews

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Description

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Hotel location

ibis Styles Nha Trang

86 Hung Vuong Street, Loc Tho Ward, Khanh Hoa Province
650000 NHA TRANG
Vietnam

GPS:12.237922, 109.19504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

STREATS

STREATS Restaurant - all day dining restaurant featuring local and international cuisine. It serves a buffet breakfast and street food a la carte options for lunch, and dinner.

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ALL Rating  4.3/5  328 reviews

TripAdvisor Rating  4.5/5  357 reviews

Good Hotel for exploring Nha Trang

TripAdvisor rating 5.0/5

heorshe TripAdvisor review

This was my first time in Nha Trang, and I was very pleased with my choice. The hotel is conveniently located in the city center, which is perfect for exploring the local atmosphere. I took the bus from Cam Ranh and asked the driver to stop near the Novotel — it's a great landmark, especially if you're in the city for the first time, as the bus route passes by it, and the driver knows exactly where to stop. The hotel is also not far from the beach, which is another advantage. As an Accor Plus Platinum member, I received an upgrade, and the room was not only clean but also had a great view. The service was top-notch with no complaints. There were a couple of minor issues with my booking, but they were quickly and professionally resolved by the staff at the front desk. Nothing serious, things like that happen. The breakfast was fantastic, with a wide variety of dishes. I particularly enjoyed the selection of Asian cuisine, and the staff constantly ensured cleanliness and replenished the dishes in a timely manner. The room was bright and cozy. In the evenings, it was comfortable to sit at the desk with my computer, which isn’t always the case in other Ibis hotels. The air conditioning worked perfectly, without strong airflows, maintaining a comfortable temperature, making my stay even more enjoyable. Although I'm not a fan of waking up early, this hotel creates all the conditions to live in a rhythm with early mornings. With a great view, the possibility of a morning swim in the sea, and the overall vibe of Nha Trang, where the city wakes up early, it's easy to get into the rhythm and start the day actively. Overall, the hotel left an excellent impression, and I would gladly return here next time.

Low quality management and very limited services

Customer review rating 2.0/5

Loc N. Solo - Confirmed reviews ALL

The room was ok but the restaurant was poorly prepared with lots of empty food trays when i called at around 8:30 am and the coffee was cold (Vietnamese coffee) no fresh milk, just condensed milk. Everything was cold and messy Then, i went down at the bar to order a latte then the staff said the machine was broken. They did not even fix it after my 3 night stay there! A big disappointment.

Dear Loc Minh N., Thank you for taking the time to tell us about your experience at the ibis Styles Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MAI ANH TUNG HOTEL MANAGEMENT BOARD

Location is good but staff need more training

Customer review rating 2.0/5

Thunyaporn Couples - Confirmed reviews ALL

The staff have no idea how to use welcome drink vouchee and reception staff kept us waiting to confirm the room when we check out .if other ibis they came to us and informed.this time i have to approach to them

Dear Thanyaporn W., Thank you for taking the time to tell us about your experience at the ibis Styles Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MAI ANH TUNG HOTEL MANAGEMENT BOARD

Ship without captain

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Honestly the property, location and staff have great potential- if ever a great leader would take on the challenge. Hotel misses cleanliness at all fronts, quality in food, plus a positive and motivated staff that would let guests feel comfortable and welcome.

Dear Peter D., Thank you for taking the time to tell us about your experience at the ibis Styles Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TUNG, MAI ANH HOTEL MANAGEMENT BOARD

Overall, it was a good stay.

Customer review rating 4.5/5

Aleksei Couples - Confirmed reviews ALL

Everything was okay. However, there are some things to mantion. In room 907 there is some washed mold on the ceiling next to the AC and room had damp smell at first. I think it wasn't used for some time but still, it would have been better to air it because the first experience was kinda ruined. Also, the breakfast was kinda tasteless.

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Other web-users rate our hotel

  • 217 reviews 9.8/10 Location
  • 214 reviews 7.2/10 Room
  • 172 reviews 7.7/10 Service
  • 6 reviews 5.6/10 WiFi
  • 110 reviews 5.6/10 Breakfast
  • 105 reviews 7.3/10 Cleanliness
  • 86 reviews 5.6/10 Comfort
  • 70 reviews 6.5/10 Amenities

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