Hotel Royal Hoi An - MGallery 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 1.053 görüş

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Hotel Royal Hoi An - MGallery - Image 4
39 Dao Duy Tu Street, Cam Pho Ward, 51000 HOI AN, Vietnam

Açıklama

Otel ekstraları

  • "10 minute walk to majestic old quarter of Hoi An "

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences

  • Stylish mosaic-tiled outdoor pools

  • Stunning riverside location in the old town

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Otelin konumu

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street, Cam Pho Ward
51000 HOI AN
Vietnam

GPS:15.876437, 108.320335

Telefon
Faks +84 235 3950 888

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  1.053 görüş

TripAdvisor Derecesi  4.5/5  1.834 görüş

2023 mükemmeliyet sertifikası

Great sunset and cocktails

Tripadvisor puanı 5.0/5

stevesheree Friends getaway - TripAdvisor onaylı yorum

We visited this amazing hotel…. And what customer service 🫶…. Amazing staff ‘Trinh’ was so wonderful and helpful …. Great view of the sunset 🌅 good music and wonderful staff…. Peanuts 🥜 snacks are most appreciated 🥂…. Shez Jen and Jods .. we will be back ….

Good experience

Tripadvisor puanı 4.0/5

darrentanjr TripAdvisor onaylı yorum

We had a good experience overall. The hotel has a great location (~ 10 min walk along the river to town) and the staff were really friendly and helpful. We had booked a river view room, which was beautiful. Only negative is that the walls were quite thin so we could hear our rowdy neighbors at night and some cars honking on the street through the balcony doors, but it wasn’t too bad overall.

Enjoyable experience

Tripadvisor puanı 5.0/5

nolanar Friends getaway - TripAdvisor onaylı yorum

Royal Hoi an is in the west part of Hoi a town on the river front which is much quieter than the Hustle and bustle of the town centre. It’s devidied into two building- the newer Wakuku Wing from 2018 and the older Satoro Wing from 2014. The Wakuku building is much more impressive building with nice interior design with outdoor terrace for meals whilst the Satoro looks aged inside with more Interior of the 90-es and makes it look less like a 5 star hotel. They have 11 bicycle for guest for no charge.Concierge is in the older Satoro building. Initial room was 807 and 801 Both suite on the 8th floor. 8th floor unfortunately is very warm on the corridor as just under the roof and more attic level height ceilings in the rooms. It had a smaller living and a large dining table unlike 801 which had a good size Living. There is a large bathroom with two cubicles- shower and commode with a large bath tube. 801 has a similar set up, closer to the lift and a larger living and smaller dining area. Bed was at three far end adjacent to the doors out to the terrace. There is a small terrace with a table and three chairs with view of the front of the building. The suites were rather dark with a musky smell like they do not get used or aired very often. As the aircon sensors was not working we were moved into Suite 2708 the Wakuku suite on the 7th floor which is a great step up in both interior and size to the Wakuku suite ie 807. Beautiful marble tiled interior, birch and modern. Large dining room with table for 6 , bar area, with seating for 3 . Noise issues exterior both from room 2709 due to the gap below the door and also corridor and external To building with the constant honking. There is also noise at night as they cleaning the Deck and executive lounge as the chairs are being dragged and it just above the room. Large bedroom With two balconies and a large bathroom with circular bathtub slightly elevated in the middle with two cubicle Just at the corner of the new building so lots of street noise ie honking and also people shouting from time to time. Also at night dragging of chairs in the lounge can be hear in the room. Executive Lounge on the 8th floor adjacent to the deck is open from 11-10 with happy hour 4.30-7 with free cocktail- the same three cocktails( pandan field, with some other spirits with mixers. Finger Food selection were average to good. Service was attentive. Breakfast- Faifo restaurant . Good selection of Asian and western food. A noddle, egg and pancake/ waffle station . Good juices, fruits ripe on most days. Usual composition of a full English. Lack of napkins being replaced as tables are used. A lack of larger tables for party of 4 as do not fit well in the standard table 4 which is more suited for two or three. The manager Stuart was excellent with the issues we had in the room with the aircon. He had the maintenance guys up there very quickly, identified the issue and moved us to another room.

Offers good value and an excellent location for the old town of Hoi An

Tripadvisor puanı 4.0/5

Graham W TripAdvisor onaylı yorum

We had a two night stay in the Hotel Royal. Could not fault the rooms for comfort, cleanliness and appointment. Overall staff friendly and helpful. Just ate breakfast and had a drink at night in the roof top bar. Everything was very good, nothing bad, but not outstanding, and I have come to expect a little higher quality from Sofitel M Gallery properties, in Asia. I think that some of the public areas look a little in need of attention, especially the terrace area off the main restaurant. The main pool however was a pleasure to relax around. Saying that, it is a great option for the old town, was extremely comfortable, with very good service, and the price point offered good value for money.

Great service at great hotel in Hoi An city center

Tripadvisor puanı 5.0/5

Olivier O Aileler - TripAdvisor onaylı yorum

We have stayed 4 nights at Royal Hoi An with my family in March 2024. As a travel agent, I travel quite a lot in several hotels and I have to say that I was impressed by the quality of service provided by the team at the hotel. Discreet and always helpful, very professional and efficient even at check in times where the hotel can be busy. The place is very nice, perfectly located, great fresh breakfast and restaurants. Both swimming pools are very enjoyable, great to have a drink at rooftop terrasse with view over the river, my family was very happy and staying here was just perfect.

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 482 görüş 9.7/10 Konum
  • 612 görüş 8.7/10 Oda
  • 735 görüş 9.3/10 Hizmet
  • 317 görüş 9.1/10 Kahvaltı
  • 212 görüş 8.8/10 Otel Donanımları
  • 202 görüş 8.9/10 Otel Ambiyansı
  • 179 görüş 9.6/10 Havuz
  • 140 görüş 8.6/10 Hijyen

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