Hotel Royal Hoi An - MGallery 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 974

Hotel Royal Hoi An - MGallery - Image 1
Hotel Royal Hoi An - MGallery - Image 2
Hotel Royal Hoi An - MGallery - Image 3
Hotel Royal Hoi An - MGallery - Image 4

Описание

Особенности отеля

  • "10 minute walk to majestic old quarter of Hoi An "

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences

  • Stylish mosaic-tiled outdoor pools

  • Stunning riverside location in the old town

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Расположение отеля

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street, Cam Pho Ward
51000 HOI AN
Vietnam

GPS:15.876437, 108.320335

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При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 974

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 831

Сертификат качества 2023

Enjoyable experience

Примечание: Tripadvisor 5.0/5

nolanar Friends getaway - Реальные отзывы TripAdvisor

Royal Hoi an is in the west part of Hoi a town on the river front which is much quieter than the Hustle and bustle of the town centre. It’s devidied into two building- the newer Wakuku Wing from 2018 and the older Satoro Wing from 2014. The Wakuku building is much more impressive building with nice interior design with outdoor terrace for meals whilst the Satoro looks aged inside with more Interior of the 90-es and makes it look less like a 5 star hotel. They have 11 bicycle for guest for no charge.Concierge is in the older Satoro building. Initial room was 807 and 801 Both suite on the 8th floor. 8th floor unfortunately is very warm on the corridor as just under the roof and more attic level height ceilings in the rooms. It had a smaller living and a large dining table unlike 801 which had a good size Living. There is a large bathroom with two cubicles- shower and commode with a large bath tube. 801 has a similar set up, closer to the lift and a larger living and smaller dining area. Bed was at three far end adjacent to the doors out to the terrace. There is a small terrace with a table and three chairs with view of the front of the building. The suites were rather dark with a musky smell like they do not get used or aired very often. As the aircon sensors was not working we were moved into Suite 2708 the Wakuku suite on the 7th floor which is a great step up in both interior and size to the Wakuku suite ie 807. Beautiful marble tiled interior, birch and modern. Large dining room with table for 6 , bar area, with seating for 3 . Noise issues exterior both from room 2709 due to the gap below the door and also corridor and external To building with the constant honking. There is also noise at night as they cleaning the Deck and executive lounge as the chairs are being dragged and it just above the room. Large bedroom With two balconies and a large bathroom with circular bathtub slightly elevated in the middle with two cubicle Just at the corner of the new building so lots of street noise ie honking and also people shouting from time to time. Also at night dragging of chairs in the lounge can be hear in the room. Executive Lounge on the 8th floor adjacent to the deck is open from 11-10 with happy hour 4.30-7 with free cocktail- the same three cocktails( pandan field, with some other spirits with mixers. Finger Food selection were average to good. Service was attentive. Breakfast- Faifo restaurant . Good selection of Asian and western food. A noddle, egg and pancake/ waffle station . Good juices, fruits ripe on most days. Usual composition of a full English. Lack of napkins being replaced as tables are used. A lack of larger tables for party of 4 as do not fit well in the standard table 4 which is more suited for two or three. The manager Stuart was excellent with the issues we had in the room with the aircon. He had the maintenance guys up there very quickly, identified the issue and moved us to another room.

Offers good value and an excellent location for the old town of Hoi An

Примечание: Tripadvisor 4.0/5

Graham W Реальные отзывы TripAdvisor

We had a two night stay in the Hotel Royal. Could not fault the rooms for comfort, cleanliness and appointment. Overall staff friendly and helpful. Just ate breakfast and had a drink at night in the roof top bar. Everything was very good, nothing bad, but not outstanding, and I have come to expect a little higher quality from Sofitel M Gallery properties, in Asia. I think that some of the public areas look a little in need of attention, especially the terrace area off the main restaurant. The main pool however was a pleasure to relax around. Saying that, it is a great option for the old town, was extremely comfortable, with very good service, and the price point offered good value for money.

Great service at great hotel in Hoi An city center

Примечание: Tripadvisor 5.0/5

Olivier O Семьи - Реальные отзывы TripAdvisor

We have stayed 4 nights at Royal Hoi An with my family in March 2024. As a travel agent, I travel quite a lot in several hotels and I have to say that I was impressed by the quality of service provided by the team at the hotel. Discreet and always helpful, very professional and efficient even at check in times where the hotel can be busy. The place is very nice, perfectly located, great fresh breakfast and restaurants. Both swimming pools are very enjoyable, great to have a drink at rooftop terrasse with view over the river, my family was very happy and staying here was just perfect.

Good Stay

Примечание: Tripadvisor 4.0/5

justthestart Семьи - Реальные отзывы TripAdvisor

A very nice hotel Good location for us . Two great swimming pools and plenty of private places to sit in private. I would say a 4.5 star and customer service a 4 they did their job but no personal service as experienced at other 5 Star hotels we have just visited

A wonderfully luxurious hotel in the heart of Hoi An

Примечание: Tripadvisor 5.0/5

Al M Couples - Реальные отзывы TripAdvisor

My wife and I had an excellent 4 day stay at the Hotel Royal. We were so well treated by all staff, to the point we were missing some of them as we moved on to Hanoi. Special mention to Quynh Phan, who went above and beyond her duties to ensure we had the most enjoyable time - thank you Quynh !!! The room was clean, luxurious, well appointed and very very comfortable. The breakfast was delicious, with a wide variety of food. The ground level swimming pool was very well looked after and had a great vibe. The rooftop bar was beautiful (...and the adjacent swimming pool was also amazing). We had the best time in Hoi An thanks to the amazing personnel of this wonderful hotel!

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Другие интернет-пользователи оценили наш отель

  • 444 Отзывов 9.7/10 Расположение
  • 561 Отзывов 8.8/10 Номер
  • 684 Отзывов 9.3/10 Сервис
  • 298 Отзывов 9.2/10 Завтрак
  • 186 Отзывов 8.7/10 Атмосфера
  • 165 Отзывов 9.5/10 Бассейн
  • 132 Отзывов 8.5/10 Чистота
  • 71 Отзывов 9/10 Напитки

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