Hotel Royal Hoi An - MGallery

Hotel Royal Hoi An - MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 41 reviews

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Hotel extras

  • "10 minute walk to majestic old quarter of Hoi An "

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences

  • Stylish mosaic-tiled outdoor pools

  • Stunning riverside location in the old town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street, Cam Pho Ward
51000 HOI AN
Vietnam

GPS:15.876437, 108.320335

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  41 reviews

TripAdvisor Rating  4.5/5  1,743 reviews

Lovely stay in Hoi Ann

TripAdvisor rating 5.0/5

Smart_Traveler_333 TripAdvisor review

Very nice boutique hotel, well located slightly away from the rush. Plus - staff very helpful. The night we landed it was flooded and they came on bikes to guide us through the water. - food is very good and well presented - rooms are well kept and lighting is great - rooftop pool and bar are fantastic - plush lobby and fittings Minus - no other restaurants in 5 min walk. If want more options take a taxi or walk 15 mins to old town

Beautiful hotel

Customer review rating 5.0/5

Mark Friends - Confirmed reviews ALL

From the moment I walked in I felt special Everything was ready for me vouchers room spa massage Room great view even a balcony The club room wasn’t serving food however in line with covid restrictions they served plates Staff were happy and very pleasant all of them

Beautiful boutique hotel

TripAdvisor rating 5.0/5

RaymondTran68 Couples - TripAdvisor review

The hotel is gorgeous with great location. It is just of walking distance to Hoi An ancient town, and Hoi An night market. There are lot of good restaurants that serve both local and international food. Abundant coffee shops are around that you can enjoy. Night market add more fun to your stay - in addition to the uniqueness of the ancient town where you can wander around in the day time. The hotel staff is very attentive, helpful and friendly which will definitely make you feel at home. We are very happy with our choice in this hotel. Thank you all for making our stay a great one !

Dear Raymond Tran, Thank you for taking the time to tell us about your experience while staying with us at the Hotel Royal Hoi An - MGallery recently. We are pleased to read that you were having a great time exploring Hoi An given our hotel's convenient location. It further delights us when you recognized our staff's attentiveness and warm-hearted services. We have been working hard to achieve service excellence and we very much appreciate the feedback and compliments you gave. We look forward to welcoming you back to Hotel Royal Hoi An – MGallery soon. Warmest regards, Hotel Royal Hoi An - MGallery

Enjoyable Experience

Customer review rating 4.5/5

Francesco D. Couples - Confirmed reviews ALL

First class hotel with A grade service by staff. Room was magnificent and clean. Hotel located in a great spot and easy access to main Hoi A village. All staff were exceptional, lead brilliantly by Nhung at breakfast everyday. Nhung takes enormous pride in her job and responsibilities to provide premium service to all guests and is a huge support to her staff. All staff at breakfast were amazing. Special mention to Vy who is an exceptional barista. Great coffee😁👍. Also like to highlight young Boa at concierge- he went out of his way to ensure our experience was pleasant 🙏.

Dear Francesco D., Thank you for your comments regarding your stay at Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. Your kind words on the excellent services from our team, especially Nhung, Vy F&B and Bao bellman are much appreciated. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thanh Dinh (Mr.) Assistant Front Office Manager Hotel Royal Hoi An - MGallery

Wonderful experience 😻😻

TripAdvisor rating 5.0/5

OnAir51257080105 Couples - TripAdvisor review

One of the best hotel stays I've ever experienced! Everything is almost perfect, from the amount of space to how the rooms are set up, not to mention the high-quality services. Also, I was really surprised by how Mr Nguyen Van Anh, who works as a bell attendant, did his job. He's friendly, enthusiastic, and very professional all time. Because of him, our trip would be a lot more fun. I was also delighted with the service and quick response of the receptionists – Ms Vy, Ms Uyen, and Ms Thanh. Everyone did a great job! Overall, I was really satisfied with Royal hotel and will definitely come back again.

Dear Oanh Le, Xin chào from Hotel Royal Hoi An - MGallery! It is truly inspiring to read your review. We're so happy you enjoyed your stay with us. It further delights us that you were touched by the warm-hearted and professional services provided by our staff. We do indeed strive to deliver exceptional services to all of our guests and your wonderful feedback is a true testimony to our efforts, especially for Mr. Anh, Ms. Vy, Ms. Uyen and Mr. Thanh from Front Office team. Thank you for highlighting their efforts. Please do let us know when you are planning another visit to Hoi An, as we are all looking forward to welcoming you back soon for another amazing stay! Best regards, Hotel Royal Hoi An - MGallery

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Other web-users rate our hotel

  • 37 reviews 9.8/10 Location
  • 48 reviews 8.1/10 Room
  • 67 reviews 9.5/10 Service
  • 30 reviews 9.7/10 Breakfast
  • 18 reviews 5.2/10 Comfort
  • 15 reviews 10/10 Cleanliness
  • 15 reviews 10/10 Vibe
  • 15 reviews 10/10 Amenities

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