Mercure Itajaí Navegantes 4 stars

Customer review rating (ALL Rating) 4.5/5 1,436 reviews

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Description

Hotel extras

  • Localizado a 5km do Terminal Rodoviário de Itajai e do Aeroporto Internacional de Navegantes.

  • O 5 e 3 minutos de carro do Porto de Itajaí e o Centro da cidade, respectivamente.

  • Acesso fácil a outros pontos turísticos da cidade, como o Beto Carreiro World

  • Localização privilegiada no centro da cidade e próximo a grandes empresas portuárias

  • Em frente ao porto, com uma vista incrível

Our accommodation(s)

Hotel location

Mercure Itajaí Navegantes

Rua DR. PEDRO FERREIRA, 363
88301030 ITAJAÍ
Brazil

GPS:-26.90263, -48.659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,436 reviews

TripAdvisor Rating  4.2/5  199 reviews

Customer review rating 4.5/5

John B. Business - Confirmed reviews ALL

The hotel feels very modern and fresh. My room was very good. Plenty of space and a very comfortable bed. The breakfast buffe includes everything you could need. Restaurant and bar is also very good. The staff was very friendly and helpful.

Customer review rating 3.0/5

Vinicius H. Solo - Confirmed reviews ALL

Been in Mercure Itajai a couple of times now, check in process always difficult, specially for a recurrent customer. Also, WiFi always hard to login and speed too low. Had to use personal internet data for business purpose. To add on top of it, celular signal is the worst within the property. Due to that WiFi service should be exceptionally good

Customer review rating 3.5/5

Renata S. Business - Confirmed reviews ALL

Check in e out muito demorado

Prezada, Agradecemos por compartilhar sua experiência e por destacar a boa hospedagem. Sentimos muito pela demora no check-in e check-out, entendemos como isso pode impactar a experiência e já encaminhamos seu feedback para nossa equipe de recepção, que está constantemente em busca de melhorias nos processos. Esperamos recebê-la novamente em breve, oferecendo uma estadia ainda mais ágil e agradável. Atenciosamente, Bruna Morais Subgerente – Mercure Itajaí Navegantes

Customer review rating 4.5/5

Jose U. Business - Confirmed reviews ALL

This is very good

Prezado, Muito obrigado pela sua avaliação! Ficamos felizes em saber que teve uma boa experiência conosco e que o hotel atendeu às suas expectativas. Será um prazer recebê-lo novamente em breve. Atenciosamente, Bruna Morais Gerente Adjunta – Mercure Itajaí Navegantes

Customer review rating 4.0/5

Fatima C. P. N. Families - Confirmed reviews ALL

My experience was nice, but the pool and gym were closed to repairs and I didn´t knew, I really want to use.

Dear Guest, Thank you for sharing your experience with us. We are glad to know you had a nice stay, but we sincerely apologize for the inconvenience regarding the pool and gym being closed for repairs. We understand your frustration, especially since you were looking forward to using these facilities. Your feedback is very important, and we will work to improve our communication so that such situations are informed in advance. We hope to welcome you back soon for a stay that fully meets your expectations. Sincerely, Bruna Morais Assistant Manager – Mercure Itajaí Navegantes

In partnership with TripAdvisor

Other web-users rate our hotel

  • 333 reviews 9.3/10 Location
  • 777 reviews 8.3/10 Room
  • 1,297 reviews 8.2/10 Service
  • 25 reviews 4.1/10 WiFi
  • 597 reviews 8.7/10 Breakfast
  • 371 reviews 7.9/10 Cleanliness
  • 320 reviews 9.1/10 Amenities
  • 269 reviews 8.2/10 Comfort

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