Mercure Santa Marta Emile

Mercure Santa Marta Emile 4 stars

Customer review rating (ALL Rating) 4.7/5 3,052 reviews

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Description

Hotel extras

Immerse yourself in the Colombian Caribbean culture with influences of French elegance offered by the Mercure Santa Marta Emile hotel. Enjoy the attention to detail and colorful style of Santa Marta from the exclusive district of Bello Horizonte.

ALLSAFE approved hotel

Hotel location

Mercure Santa Marta Emile

CALLE 115 NO 2 39, Bello Horizonte
470001 SANTA MARTA
Colombia

  • By plane

    SIMÓN BOLIVAR At 4km / 2 miles - Shuttle paying

  • By car

    VIA RODADERO At 0km / 0 miles

GPS:11.149766, -74.225336

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE EMILE

In a welcoming environment that reflects the Colombian Caribbean spirit, our restaurant combines the best of international cuisine with delicious local specialties, using fresh ingredients and serving dishes designed to ensure our guests' pleasure.

Our accommodation(s)

Rooms with views of the Caribbean Sea, with queen-size bed or twin beds and sofa bed. Each room boasts a terrace, rain shower, separate bathroom, coffee machine, 42" Smart TV and the best amenities to ensure you enjoy a comfortable stay. Spacious rooms with views of the Caribbean Sea, with king-size bed and sofa bed. Each room boasts a terrace, rain shower, separate bathroom, coffee machine, bathrobe and slippers, 47" Smart TV and the best amenities for your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,052 reviews

TripAdvisor Rating  4.5/5  466 reviews

Certificate of excellence 2022

Yes overall

Customer review rating 4.0/5

Charles S. Solo - Confirmed reviews ALL

Nice hotel,clean ,good food,good service, but very disappointed my whole stay the gym was closed the 5 days I stayed there,and I go to the gym every morning

Dear guest, Thank you for taking the time to share your hotel experience with us, your opinion and your satisfaction are very important to keep improving. Thank you very much and Best Regards, Sincerely, Helio Gelinski Gerente General

Excellent

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We love the place, location, breakfast. Pool, environment, cleaning etc. Definitely we want to come back

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Helio Gelinski Gerente General

estancia agradable

Customer review rating 5.0/5

Carolina O. Couples - Confirmed reviews ALL

excelente todo

Estimada CAROLINA, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verla pronto en su hotel de Santa Marta Reciba un cordial saludo. Helio Gelinski Gerente General

Good view

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room was nice, the beds comfortable but the bathroom was not very clean. Had problems with the water, the wi-fi and the phone (didn't answer when called).

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Helio Gelinski Gerente General

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good services!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Helio Gelinski Gerente General

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