Mercure Santa Marta Emile 4 stars

Customer review rating (ALL Rating) 4.7/5 3,251 reviews

Hotel extras

Immerse yourself in the Colombian Caribbean culture with influences of French elegance offered by the Mercure Santa Marta Emile hotel. Enjoy the attention to detail and colorful style of Santa Marta from the exclusive district of Bello Horizonte.

ALLSAFE approved hotel

Hotel location

Mercure Santa Marta Emile

CALLE 115 NO 2 39, Bello Horizonte
470001 SANTA MARTA
Colombia

GPS:11.149766, -74.225336

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE EMILE

In a welcoming environment that reflects the Colombian Caribbean spirit, our restaurant combines the best of international cuisine with delicious local specialties, using fresh ingredients and serving dishes designed to ensure our guests' pleasure.

Our accommodation(s)

Rooms with views of the Caribbean Sea, with queen-size bed or twin beds and sofa bed. Each room boasts a terrace, rain shower, separate bathroom, coffee machine, 42" Smart TV and the best amenities to ensure you enjoy a comfortable stay. Spacious rooms with views of the Caribbean Sea, with king-size bed and sofa bed. Each room boasts a terrace, rain shower, separate bathroom, coffee machine, bathrobe and slippers, 47" Smart TV and the best amenities for your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,251 reviews

TripAdvisor Rating  4.5/5  473 reviews

BEST SHADOW POOL IN TOWN

TripAdvisor rating 3.0/5

RICARDO V Families - TripAdvisor review

Main picture on the website is a sunny pool which is not true. The reality is either the picture is increíble old or a photoshop geek get ride of the colosal hotel tower that is right in the sun path. Facilites are according with the price, crew members are just awesome. Rooms are small but again, you get what you pay.

Dear guest, Thank you for taking the time to share your hotel experience with us, your opinion and your satisfaction are very important to keep improving. Thank you very much and Best Regards,

Good stay at an reasonable price

Customer review rating 4.0/5

Gustavo P. Families - Confirmed reviews ALL

The hotel is in remodelation but the access to the beach has improved a lot, and the pool is great. The restaurant food is good although is a little slow.

Dear GUSTAVO ADOLFO P., We very much appreciate your comments regarding your stay at the Mercure Santa Marta Emile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski Gerente General

Good stay

Customer review rating 5.0/5

Luis E. A. Business - Confirmed reviews ALL

Attention was excellent!

Dear LUIS EDUARDO A. MOSQUERA, We very much appreciate your comments regarding your stay at the Mercure Santa Marta Emile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski Gerente General

Estancia agradable

Customer review rating 5.0/5

Dr. H. J. D. V. Families - Confirmed reviews ALL

Excelente

Estimado HECTOR JULIO, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Helio Gelinski Gerente General

Friendly and helpful experience

Customer review rating 4.0/5

Patricia Couples - Confirmed reviews ALL

Nice clean rooms, friendly and helpful staff in the restaurant, helpful staff in the reception.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Helio Gelinski Gerente General

In partnership with TripAdvisor

Other web-users rate our hotel

  • 777 reviews 9.1/10 Location
  • 894 reviews 7.2/10 Room
  • 1,936 reviews 8.7/10 Service
  • 33 reviews 4/10 WiFi
  • 758 reviews 5.9/10 Food
  • 613 reviews 8.8/10 Amenities
  • 468 reviews 8.3/10 Beach
  • 449 reviews 7.9/10 Breakfast

Powered by Trustyou

All our hotels in Santa Marta