ibis Styles Birmingham NEC and Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 716 reviews

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Bickenhill Lane, B40 1PQ BIRMINGHAM, United Kingdom

Description

Hotel extras

  • 10 minutes walk to Birmingham International train station and airport

  • Located on site of NEC

  • Breakfast served from 4am

  • Free Wifi

  • Fitness centre/ gym for guests

Our accommodation(s)

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Hotel location

ibis Styles Birmingham NEC and Airport

Bickenhill Lane
B40 1PQ BIRMINGHAM
United Kingdom

GPS:52.452652, -1.726114

Telephone
Fax +44 121 780 5905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  716 reviews

TripAdvisor Rating  3.5/5  1,930 reviews

Within the NEC complex - just!

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

On line check in did not result in a speedy check in at the hotel - took longer than most check ins. Hotel is a very long walk from the Resort World Arena - part of the NEC complex. The hotel advertises itself as a 5 minute walk from the NEC. This would depend on which hall and whether you can exit form the back of a hall. It was 15 to 20 minutes from the Arena; 25 minutes from car park 3 I paid for what i thought was a conveniently located hotel not for being a 'Styles' but did not like the decor. The rope pattern on the carpet could eb confusing for someone partially sighted or suffering from dementia and the mural and dark red sofa and curtains did nothing for me. Restaurant was highly impersonal; food OK; price good.

Hi Janet, Thank you for sharing your feedback with us. I’m sorry to hear that your check-in experience wasn't as quick as expected and that the location didn't meet your convenience needs. We appreciate your insights regarding the distance from the Resort World Arena and the design elements in our hotel; your comments are valuable as we strive to enhance our guests' experience. I’m glad to hear you found the food satisfactory and the pricing good at our restaurant. We’re always looking to improve, so your thoughts on the ambiance will definitely be taken into consideration. Thanks again for your review, and we hope to have the opportunity to provide you with a better experience in the future! Best, Ewa Galazkiewicz Hotel General Manager

Good Stay

Customer review rating 4.5/5

Kevin G. Friends - Confirmed reviews ALL

Great accomodation for access to the NEC.

Hi Kevin, Thank you for your review! We’re glad to hear you had a good stay and that our location worked well for your NEC visit. We hope to welcome you back again soon! Best regards, Ewa Galazkiewicz Hotel General Manager

Comfortable and clean

Customer review rating 4.0/5

Tracey Solo - Confirmed reviews ALL

I stayed one night at this hotel as I was attending an event at the NEC. My welcome and support at reception was very good thanks to the lovely gentleman at the desk. My room was clean and well equipped. The bed was very comfortable. My only negative observations were the pillow was too soft and squashed to almost nothing, the bathroom was a bit tired with stained grout in the shower and the second floor corridor smelled quite strongly of urine. I expected a little better for £128.

Hi Tracey, Thanks so much for taking the time to share your feedback! I'm really glad to hear that you had a comfortable stay and that our reception team made you feel welcome. I’ll make sure to pass along the kind words to the lovely gentleman at the desk! I’m sorry to hear about the issues you encountered with the pillow, the bathroom, and the corridor. We’ll definitely look into those areas and work on improvements. Your feedback helps us make sure we're providing the best possible experience for our guests, and we really appreciate it. We hope to welcome you back for an even better stay next time! Best regards, Ewa Galazkiewicz Hotel General Manager

Had to pay extra , not good

Customer review rating 2.5/5

Mark W. Business - Confirmed reviews ALL

I booked a hotel stay, from a gift card ( which was hotel and breakfast) when I arrived at the hotel I asked if breakfast was included as it wasn’t on my email, they said no, you will need to pay extra, after trying to find my voucher, which I couldn’t, I accepted that I would need to pay, I said I only have cash is that ok and they said yes that’s fine , do I went upstairs, got to my room and tried putting the ac on nothing was working, so I opened the window , next morning I went down for breakfast and I said I need to pay for breakfast, yes card , I said no I was told I can pay cash , oh they said and played with the tillfor 5 minutes then turned to me and said ok cash , breakfast was cold cooked breakfast, certainly not worth £11.50, on my way back to the room, there was a lot of work going on and there was a sign up by the stairs , not reception, saying there was ongoing work and no heating or ac , how can you take payment , charge extra and not have any heating or air flow system, not happy

Hi Mark, Thank you for sharing your feedback, and I'm really sorry to hear about the experience you had. To clarify, we don’t currently advertise air conditioning as it’s something we’re in the process of installing, which is why there may have been some work going on during your stay. Regarding breakfast, I’m really sorry about the mix-up. It sounds like there was some confusion around your voucher, and the experience you had with paying in cash definitely shouldn’t have been that complicated. Your feedback about the breakfast quality has been noted, and I’ll make sure the team is aware to prevent this from happening again. We appreciate you bringing this to our attention and hope to have the opportunity to improve on your next visit. Best regards, Ewa Galazkiewicz Hotel General Manager

Friendly staff, clean, well located.

Customer review rating 5.0/5

Catherine F. Business - Confirmed reviews ALL

I always stay here when I have a conference at the NEC. Easy to navigate to the airport, train station and fab amenities at the hotel.

Hi Catherine, Thank you so much for your lovely review! We're thrilled to hear that our friendly team, clean rooms, and convenient location keep bringing you back when you're in town for NEC conferences. It’s great to know that the proximity to the airport and train station, along with our amenities, make your stay enjoyable. We look forward to welcoming you again on your next visit! Best wishes, Ewa & The Team

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Other web-users rate our hotel

  • 753 reviews 8.6/10 Location
  • 1,194 reviews 6.8/10 Room
  • 1,005 reviews 8.4/10 Service
  • 11 reviews 7.9/10 WiFi
  • 457 reviews 7.2/10 Breakfast
  • 456 reviews 8/10 Cleanliness
  • 451 reviews 5.6/10 Food
  • 326 reviews 6.4/10 Value

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