Pullman Sydney Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 3,797 reviews

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Description

Hotel extras

  • Event space to cater from 10 to 200 with built in AV we cater for all your event needs.

  • Executive Lounge to unwind and 24-hour fitness centre to regenerate and re-energise.

  • Mobius Bar & Grill is a dining adventure of local seasonal food, wines & craft beers.

  • ALLSAFE certification, 24-hour reception, complimentary Wi-Fi, parking plus valet parking.

  • Sydney's iconic Harbour and Circular Quay precinct are located an easy 20 minute train ride.

Our accommodation(s)

Book this hotel
Room 1

31 SQM / 333 SQF Room, Floor to ceiling double glazed window, 48inch Smart TV, rain shower, contoured lounge chair with ottoman, work desk, docking station, chargeable Internet and pillow menu.

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 31 / 333 sq ft
  • Bedding 2 x Double bed(s)

31 SQM / 333 SQF Room, Open contemporary design, floor to ceiling double glazed window, 48inch Smart TV, rain shower, contoured lounge chair with ottoman, work desk, docking station, chargeable Internet and pillow menu.

Max. number of persons
2
Area
From 31 / 333 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

32 SQM / 344 SQF Room, Floor to ceiling double glazed window, 48inch Smart TV, rain shower, lounge chair, work desk, docking station, chargeable Internet and pillow menu deep-bath separate from shower.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 32 / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Our Executive room is inclusive of Executive Benefits offering evening canapés & buffet breakfast in Mobius Grill. This stylish room features a king bed, an open rain shower and 31sqm of living space with high floor views.

Max. number of persons
2
Area
From 31 / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Our Executive room is inclusive of Executive Benefits offering evening canapés & buffet breakfast in Mobius Grill. This stylish room features 2 double beds, an open rain shower and 31sqm of living space with high floor views.

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Our top-floor Executive Suite includes Executive Benefits offering buffet breakfast & evening canapés in Mobius Grill. Enjoy 63sqm of space with a separate bedroom, two bathrooms , luxurious bath and living room with unrivalled 270° Botany Bay views

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 63 / 678 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Pullman Sydney Airport

191 O Riordan Street
2020 MASCOT
Australia

GPS:-33.927553, 151.186823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SYDNEY Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 229 rooms
  • 10 rooms for people with reduced mobility
  • 10 connecting rooms
  • 229 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Korean
  • Russian
  • Turkish
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

5 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Fit Lounge

  • On site
  • On site
  • Indoor parking
  • Public
  • 63 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking pricing: 40 AUD 40 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

MOBIUS BAR AND GRILL

At Mobius we think global and cook local, using regionally produced ingredients. Breakfast includes fresh artisanal products with dinner featuring a vibrant collection of modern Australian cuisines.

Cooking style
International
Capacity
90
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

At Mobius we think global and cook local, using regionally produced ingredients. Breakfast includes fresh artisanal products with dinner featuring a vibrant collection of modern Australian cuisines.

Mobius Bar & Grill is both seamless in its style anddesign. The Mobius name represents an abstractreflection of day and night, of food and drink, of barand restaurant.

Global nomads can work out while overlooking the leafy terrace in the Fit Lounge. Full-length windows let the sunshine in. Vibrant changing rooms add a surprising feel to the space. It is equipped with state-of-the-art cardio and weight machines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,797 reviews

Customer review rating 5.0/5

John F. Couples - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 2.0/5

Paul N. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Jennifer C. Families - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 4.0/5

Matthew B. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 2.0/5

Paul N. Business - Confirmed reviews ALL

I regularly stay near the airport if I have an early flight so when I travelled to NZ last week chose the Pulman as my experience with other Pulman hotels has been good to great. This room was cold with inadequate bedding and non functional air conditioning. The tap in my bathroom sink was broken and felloff into the sink when I tried to use. I wont be staying here again.

Customer review rating 5.0/5

Jennifer C. Families - Confirmed reviews ALL

Perfect location for my needs, wonderful caring staff, excellent buffet breakfast. Room was spotless, beds were wonderfully comfortable and pillows exceeded my expectations.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 4.0/5

Matthew B. Business - Confirmed reviews ALL

Excellent check in experience. Room service credit card system down and phone would not connect to reception or guest services ...the phone in the room was dead. Checked out 4am and the guy on guest services who checked me out, clearly knew i was airport bound but dids not offer the shuttle even though he was outside loading bags into the shuttle 5 mins later whilst i waited for an uber.

Customer review rating 5.0/5

Andrew M. Couples - Confirmed reviews ALL

I visited for one night for an anniversary. I mentioned it briefly during booking… had balloons, cakes, such a wonderful surprise and experience… absolutely unexpected, soooo greatly appreciated. Even your check-in staff wished us a Happy Anniversary. Just wonderful!!! Will definitely return and encourage everyone to stay there…

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 5.0/5

Susan W. Business - Confirmed reviews ALL

Great place to start a holiday

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Customer review rating 5.0/5

Anthony R. Couples - Confirmed reviews ALL

Easy and convenient

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 3.0/5

S. C. S. Business - Confirmed reviews ALL

Each time something goes wrong including calling me MR S. C..

Customer review rating 4.5/5

Keellie W. Couples - Confirmed reviews ALL

As usual we were greeted by a friendly staff member and provided our room. Unfortunately, dinner was not what was expected after talking it up to my parents most of the meals were disappointing.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 4.5/5

Ricky L. Couples - Confirmed reviews ALL

Well located- close to airport & train station. Staff were great! The Nepalese staff at the restaurant were so kind! The staff at reception & restaurant were all accomodating & helpful. The room was great! Room & bed comfortable. Just needs a Nespresso machine! Would definitely stay again. 👍🏼💖

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 3.5/5

Amalia B. Business - Confirmed reviews ALL

Clean rooms and easy check-in. But for a Pullman, I was surprised that there was no concierge/door person to assist with getting luggage in and out of the boot, and guiding guests in to the hotel. No offer of can we assist with anything on the way out either. The restaurant area is right near the entrance and not pleasant enough to justify the prices in the menu. This made it harder to immediately spot the reception desk. Better to amble down to the Mascot Central Precinct for a bite. The carpets are thick in the hallway so best not to be dragging a heavy bag. Lastly, glad I was travelling solo as the bathroom is really exposed to the room with one door useable for either the toilet or shower, not both simultaneously. Such a strange design given the lack of walls for the bathroom area. The products (soap, body wash etc) are overly fragranced snd smell like men’s cologne and the pump heads are not long enough for ease of dispensing. They provide 2 small water containers and I am surprised that instead there isn’t a water dispenser and bottles that can be refilled for each room/level. Good bits: very clean room, robes provided, spacious enough room to open the luggage bag up. Overall it didn’t meet my expectations for a Pullman but for one night and proximity to the airport, it did the job.

Customer review rating 5.0/5

Jo-anne J. Friends - Confirmed reviews ALL

We enjoy staying at the Pullman every time we come to Sydney. The rooms are comfortable, well appointed and the staff are fabulous.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Customer review rating 4.5/5

Sue C. Couples - Confirmed reviews ALL

Staff where great rooms are always comfortable and breakfast is good

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Customer review rating 3.5/5

Peter D. Business - Confirmed reviews ALL

Quality hotel, good facilities, great upper floor suite views however a confusing airport transfer when one "trys" to arrange the airport to hotel transfer.

Dear Guest, Thank you for your review and for choosing to stay with us. We appreciate your feedback and value the time you took to share your experience. We hope to have the opportunity to welcome you back and improve your experience on your next stay. Kind regards, Pullman Sydney Airport Team

Customer review rating 5.0/5

Briony B. Business - Confirmed reviews ALL

The room I had was quite large with a bath (if you are taller than 160cms you won’t fit 🫢) Wish I had of been able to stay a few nights it was so nice.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Customer review rating 4.5/5

Andy G. Business - Confirmed reviews ALL

Comfortable stopover before an early flight.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Customer review rating 4.0/5

Jan B. Business - Confirmed reviews ALL

Overall, the stay had some real positives, but there were also a few areas where the hotel felt like it had simply stopped at “good enough” — particularly the breakfast setup and the rather unfortunate food-covering/storage arrangement. Arrival & Room Arrival was fine, although there always seems to be a wait at reception, with often not enough staff available. There is also no self-check-in option, which many hotels now offer and would certainly help during busy periods. The room itself was fantastic — spacious, a great layout and with colourful, fun tea and coffee cups that gave it a bit of upbeat energy. The high-end tea selection was a lovely touch, as was the complimentary water. However, for a Corner King room, I was surprised there was no coffee pod machine. At this level, I would expect to be able to make a proper coffee in the room. We specifically chose the hotel partly because of the ability to work outside the room. Unfortunately, the Club Lounge was closed/being used for a conference for two of the days, which significantly reduced that benefit. Breakfast — and the rather tragic food-covering situation Breakfast was a bit of an endurance event. There was a very long wait to be greeted, followed by a very harried staff member. I gave my name but couldn't remember my room number because my husband had left earlier with the room card. I was sent back to reception, where I explained the situation again. Reception then explained the breakfast-card system: no handwritten breakfast card, no breakfast. Fair enough — once I knew the rules! I returned to breakfast, waited again, and was eventually taken to a table. The breakfast itself appears to be almost exactly the same as it was 1–2 years ago. There is very little imagination or variation — essentially the standard hotel breakfast offering. The chefs were working extremely hard making eggs and omelettes, and credit where it is due: the coffee was beautifully made. The fruit cabinet, however, consistently looks a little tired — particularly the large chunks of rather lacklustre melon. The large communal bowls of chia seed/coconut also become messy, with food regularly ending up on the shelves and staff or guests having to clean it up. But the biggest issue is the toaster/bread/spread setup. The serving area is essentially a couple of tables positioned right by the lifts, covered at night with black tablecloths. And not elegant black tablecloths — more “we've just covered the conference tables because someone is coming tomorrow” black tablecloths. It looks temporary, cluttered and frankly a little tacky. It is one of the first things guests see coming out of the lifts and it really detracts from what should be a polished hotel foyer. This needs a proper solution. Either create a permanent, modern and classy breakfast serving area, or install a contemporary privacy/screening wall so the equipment can disappear from view when not in use. At the moment it gives the impression that someone thought, “We'll just throw a cloth over it — that'll do.” It doesn't. Bar & Common Areas The bar area has now been filled with overflow dinner tables — basic black Formica-style tables — which means there is very little atmosphere or welcoming space to sit and enjoy a drink or meet friends and family. This is particularly disappointing because one of the advantages of staying at a hotel like this is having attractive communal spaces where you can work, relax or meet people without having to sit in your bedroom. Signage & Attention to Detail The signage around the hotel also needs attention. The lifts would benefit from professionally produced, clear signage directing guests to Reception, the Gym and Club Lounge. At present, there appears to be one rather lonely piece of sticky-taped signage pointing towards Reception, with very little indication of where other facilities are. These are small things, but collectively they make a difference. The hotel feels as though some of the finishing details have simply been overlooked — particularly the food/toaster storage, foyer presentation and wayfinding. I also wasn't completely sure whether the airport shuttle was available to hotel guests or whether it was primarily a tour bus. Some clear signage or information would make this much easier. The walking distance to the airport, however, is excellent. Housekeeping — Outstanding One area that deserves a very strong mention is housekeeping. The room was immaculately clean throughout. The soap, shampoo and other amenities were high quality and had a lovely fresh scent. This was genuinely stand-out service and exactly the standard you want from a hotel of this level. Overall There are some excellent foundations here: great rooms, excellent housekeeping, good coffee, quality amenities and an incredibly convenient airport location. But the hotel is let down by the small details — particularly the breakfast experience, lack of imagination in the food offering, communal spaces being taken over by overflow tables, poor signage and, most of all, the rather spectacularly unglamorous “black tablecloth over the breakfast equipment by the lifts” situation. It feels less like a hotel that needs a major overhaul and more like one that needs someone to walk through the property with fresh eyes and ask: “Does this look polished, welcoming and intentional?” Because at the moment, in a few places, the answer is unfortunately: not quite.

Customer review rating 4.5/5

Richard L. S. Business - Confirmed reviews ALL

Comfortable stay with great gym facilities. I did find the breakfast over priced ($42?!) for what was being offered though

Dear Guest, Thank you for your review and for choosing to stay with us. We appreciate your feedback and value the time you took to share your experience. We hope to have the opportunity to welcome you back and improve your experience on your next stay. Kind regards, Pullman Sydney Airport Team

Customer review rating 5.0/5

Ian H. Business - Confirmed reviews ALL

a wonderful hotel with clean comfortable and functional rooms, close to transport and resturants

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Customer review rating 4.0/5

Julian F. Business - Confirmed reviews ALL

Great stay, great location, clean and well catered for

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team.

Other web-users rate our hotel

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